Speedy Cash
Date: Tue, 08/24/2010 - 12:04
"I understand your frustrations in this matter, but in order for us to work out a suitable pay arrangement you are going to have to contact us via telephone. We want to work out an agreement with you and do everything that we can to get this matter resolved. We have several options that we can do in order to get your loan taken care of. I think there may be some confusion with our loan process and what needs to be done in order for this matter to be resolved. So if you would please contact my self via telephone @ 1-800-856-2911 ext 30848 I will be glad to help you. Please contact me soon."
I emailed him back and told him that I have a right to have all communication done either by email or mail and that they had violated not only the cease and desist letter that they acknowledged they had received but also the ACH Revoke because they attempted to collect off the account again.
Is there anything else that I should say or send?
Cease and desist is all or nothing. You can't say don't contact
Cease and desist is all or nothing. You can't say don't contact me and then say contact me by mail or email. Tell them it is inconvenient for you to communicate via phone and that you need to have all communications in writing in order to keep accurate records. Also tell them that there is no confusion as to their loan process, you just want to pay according to your own terms. Remind them that you have revoked ACH permission and any wage assignments. Tell them you want to pay this off and will do so by mailing money orders to their physical location. As to the terms of how much you owe, you'll have to find a mutually acceptable amount and agree to it. Tell them what you'd like to pay and, if they don't like it, tell them to send you a counter offer.
