Is this a reasonable amount of time?
Date: Tue, 09/07/2010 - 17:56
In February of 2007 I began seeing a therapist at a local community practice. Shortly afterward I began to see another practitioner for medication management. So I had two people that I saw from the same practice.
I relocated across the country at the end of 2008. Shortly after arriving in my new state, I received a bill for approximately $600.00. I was very surprised because it was customary for me to submit my co-pay at the time/date of visit.
I called the practice and spoke to someone in patient accounts. I was told that there were times that I did not pay at the time of service. I asked if she could send me an itemized statement of the account so I could reconcile it with my bank records. I knew that this might become a problem because shortly after I relocated, my online bank (Netbank), was bought up by ING Direct. I called ING and was told it might take a while to get all the past checks/debits from the Netbbank accounts in one place.
About a month later I received the same bill. The "statement" consisted of a single page of paper that listed the current date and the current amount owed. I called again and asked to be provided with an itemization. I don't know about the rest of the world, but I don't keep a diary of what date I saw X on. Since I had two providers, I needed to know who they were talking about; I needed to know which visits they claimed I didn't pay. I was assured something would be sent.
About a month later I got the same exact statement in the mail. At this point I typed a letter asking for a complete itemization of the dates/providers/amounts they claimed I did not pay at the time of service and that if it was not provided to me, I would assume that the debt does not exist. I sent it "return receipt requested". That was in May of 2009.
I didn't hear back from them and nothing is on my credit report. I figured they realized they made an error and that was it.
Last week they called asking for payment. I stated that I had requested the necessary information sixteen months ago and never heard back. I was told that if I agreed, I could pay them over the phone for 50% of what "I owed". Well, nice try but..no. I'm not willing to pay 1% of something I'm not convinced I owe.
Several days went by and I got this huge envelope of invoices or some-such. They've sent me my entire payment/visit history and I have to go through and find what I paid, what I didn't pay, etc. Additionally, I never did request that my old bank records be provided to me (they never responded to my dispute letter so there wasn't a need to go through the bother with the bank).
So my question to you wise sages is:
Did they give up their right to collect when they didn't provide this information over a year ago or am I going to have to write them another letter and then work a part time job going through all the invoices and figuring out what's what? It doesn't seem reasonable that they would take sixteen months to mail me a print out. They've had my current address the whole time. Sheesh!
Which states statute of limitations would apply in this situation, the state where I lived when services took place or where I reside now?
I so do not need this in my life right now lol.
Thank you in advance for any insights you have to offer!
If you look deeply into the billing you probably had coinsurance
If you look deeply into the billing you probably had coinsurance, not copay, which is where you pay 20 percent and the insurance pays 80 percent or something like that! They have the right to collect it if it is owed! The SOL is generally in the state where you reside as that is where they would sue you! It is generally 4 or 5 years but I do not know where you live. A google search will bring that info up!
Thank you frogpatch! I'm sure you're right about the co-pay v
Thank you frogpatch!
I'm sure you're right about the co-pay versus co-insurance. I tend to call co-insurance amounts my co-pay because then I don't confuse myself lol. The providers charged a fee and I'd pay my portion when I checked in the appointment.
I am a little bummed out that I'll be hemorrhaging bills/bank statements this week, but it's better to know either way ; )
I wonder if I have the right to send them a bill for my time once I do their job for them and prove I paid at each visit.
Be happy if they try to understand what your saying! My doctor c
Be happy if they try to understand what your saying! My doctor charged me off and I wound up in collections when I questioned a statement. They tell me to avoid stress and then turn me over to collections! I feel like Rodney Dangerfield.
lolz--I totally understand. This brings up an interesting poi
lolz--I totally understand.
This brings up an interesting point though...
When asked for proof that a balance is due, there isn't any time frame in which they have to respond before the issue is considered dead?