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Amex and Firstsource Advantage

Date: Wed, 09/15/2010 - 12:19

Submitted by J. Matthew Muir
on Wed, 09/15/2010 - 12:19

Posts: 21 Credits: [Donate]

Total Replies: 5


I've had an American Express account since 2004. I had a gold charge which I daftly canceled because I didn't want to pay the modest annual fee. I was never once late with a payment.

American Express then converted my charge to a Blue credit card with an $5000 limit. I went through a period of 2 months after finishing college and before starting graduate school where I had no income and I was unable to make even the minimum payment on the card.

At the time I called American Express to discuss a lower payment and lower interest rates as well as the possibility of a forbearance given that I had a job starting in two months. They refused to budge on the payment or the interest rate and quite literally laughed at the suggestion of a forbearance.

Eventually, they added on so many fees and so much interest that I couldn't begin to pay my bills and pay what they wanted. So, I continually paid what I could afford (about $90-100/month), which Amex continued to apply only to interest and not to principal.

My account eventually went to Mitchell N. Kay for collections; I thought it odd that I would be in that kind of collection status despite regular payments. I sent them a DV and never heard from them again. I continued to pay American Express, but the balance kept adding up.

Finished graduate school. Economy ate my job. I ended up getting SSDI and a part time job. My health is not in a state that I can manage a 40 hour workweek at this point and my total income is around $700 a month after taxes are deducted from the wage I earn in addition to SSDI.

Yesterday, I received a settlement offer from First Source Advantage. This is the first contact I have had with them (I've ocassionally received calls from an Unavailable/Unknown number but they've never left a voicemail).

They offered to settle for 50% ($2218.48) in a lump sum. Obviously, I don't have anywhere near that right now. After living expenses, if I have $100 left it's something of a miracle.

I've never stopped paying American Express at least something every month. I can currently only pay them $50 per month, which I've kept up for a year.

I sent First Source a counter offer (via mail) of 25% ($1109.24) in a lump sum. I'm hoping they'll take the offer, because that's quite literally all I can manage unless they accept a 24-36 month payment plan.

It will cost me about $1100 after attorney's fees to file Chapter 7, so I figured it was worthwhile to try to use that to negotiate a settlement instead, but if they refuse I may have to file Chapter 7 if they make any move to sue.


Well... they accepted the 25% offer, but they managed to be fairly shady. I received a letter at 4PM yesterday with a postmark of 9/24. The letter inside the envelope was dated 9/23 and insisted they needed the cheque by 9/25.

24 hours is not enough time for a letter to make it across the country. I wonder what type of game they're trying to play. I plan on calling them this morning to discuss the matter; at this point they can either accept or get nothing.


lrhall41

Submitted by J. Matthew Muir on Tue, 09/28/2010 - 01:13

( Posts: 21 | Credits: )


I'm happy to report that I spoke with First Source this morning and was able to settle in full for $1109.42 on $4437.68. The representative I spoke to was polite and helpful. I received a confirmation number on the phone and was promised letters from First Source and Amex reflecting the settled account.

I'm very grateful to this forum for all the information that has been provided, because without that information I would never have known I could settle my own debts.

For those of you who are working on settling an Amex account with First Source, they will work with you if they think that you're making the offer in good faith. Once I explained the particulars of my situation, they were more than willing to accept the settlement.

I suggest that you write to them at their Amherst address with any proposed settlement; I got nowhere with them on the telephone; their phone reps were firm at 50% until I had the letter in my hand accepting the 25% I offered them.


lrhall41

Submitted by J. Matthew Muir on Tue, 09/28/2010 - 05:23

( Posts: 21 | Credits: )


Quote:

Originally Posted by OhioGal1
Congratulations on your settlement. 25% is great! It's unfortunate that you didn't find our site earlier. That $50-$100 you were paying monthly to Amex was basically a waste of your money. You could've been banking that money and settled sooner and saved yourself some money.


Yeah, the $50-100 barely touched the principal on the balance. I was surprised at 25% being accepted. But, I do agree that banking money is a better strategy. In my experience, American Express is relatively slow to sue on debts, so if you can save 25% of your balance in one to two years, you might have a better chance at settling.


lrhall41

Submitted by J. Matthew Muir on Tue, 09/28/2010 - 07:35

( Posts: 21 | Credits: )