PDL Cycle and USAA bank not helping

This is the problem with the bank. You can stop payment on each PDL, but when they go to withdraw the funds and it comes back declined, they will keep trying with different amounts. Most banks these days have temp ATM cards and Temp checks they provide customers with new accounts, I'd ask you bank. I would move your payroll check into your new bank account before Jan 10th. Other solution is, make your account deposit only. That way the PDL's can't withdraw.

What does it mean for me to make my account "deposit only" . How would I get my funds out of it ? I am not even sure that they will do that.

How do you usually get your funds out? Like when you need cash? Do you have a debit card? If so, then the day your paycheck hits, you can withdraw it from an ATM (hopefully before the pdls debit your account). In the meantime you should make arrangements to have your paycheck deposited into a new account - preferably one that you can go to when you have a problem.

Are these payday lenders even licensed to do business in your State? If they are not, then you are only morally obligated to pay back the principal balance (no interest/fees).

I don't believe they are legal in Alabama. I thought maybe when your account was deposit only your ATM card would also not work to withdrawl funds and I have a limit on how much I can withdraw in a day something like 600. So hopefully, I can get most of it out before they try and attack my account. My payroll is in El Paso and they require a voided check first to change my direct deposit. So, I am kinda in a holding pickle right now. USAA is just not that helpful. I tried to get them to put a full on ACH block on and they said they couldn't do that.

Your bank said they wouldn't place an ACH block on them? They have to if you request it, it's a federal law (EFTA) regulation E.

I would call USAA and ask to speak to a supervisor and relate the problem you are having with them. If you have your auto insurance, house insurance with them you can threaten to take your business elsewhere.

Were you able to stop your direct deposit by going on the social security website?

This is USAA's latest response. Still not a hundred percent sure that they are helping.
Dear Ms. Graham,

Thank you for your e-mail regarding your ACH payments on checking account.

The merchants in question are payday-loan or cash-advance businesses, so calling them directly is the quickest way to stop these transactions.

If you're unable to reach the companies, let us know and we can place a stop payment on these items. However, please know there is a $29 fee will be applied to your account for each stop payment issued.

NOTE: Payday-loan and cash-advance businesses use multiple merchant IDs when submitting your payments, so we can't guarantee that a stop payment will be successful. For this reason, we highly recommend that you contact the merchant directly to resolve this matter.

Also, it is important that you know that when disputing a Payday loan debit, any ACH credits received from the same lender may be reversed from the account during the dispute process.

We will await your response to see how you wish to proceed.

I wouldn't recommend you contact those lenders, as soon as you do that they will wipe out your account. The loans you have are NOT legal, closing your account is your only option, if you don't close your account then you will have to live with the consequences of having these lenders take HUGE amounts from your account, as well as sharing and selling your account information to other Internet payday lenders, CLICK HERE to find out how to deal with illegal lenders.
READ ABOUT PAYDAY LOAN SCAMS!

There is no way I am contacting those lenders until I get my funds secured into an unreachable place. It has just been like pulling teeth with USAA to get them to do anything and I still won't know if "whatever" they are doing works until the 10 Jan. If anyone has any other suggestion on how to beat the lenders to my account before they try to withdraw the fees I would greatly appreciate it. I am debating getting a prepaid visa and transferring my funds there the minute they hit my USAA account. I am getting desperate. lol

USAA managed to stop them and I got all my money out of the account before anything got to it. Now the calls have started. They are calling my work. Are they allowed to call your place of business?

That's good news! I don't know there is really anything you can do to stop them from calling except refuse to talk to them, the more you talk to them the more they will call.

The PDLs I had all started calling my work when my account was closed. I told them I wasn't allowed to receive personal calls at work, told them to contact me via e-mail or regular mail, and hung up. Everytime they called (some were persistent) I would simply hang up after repeating myself.

Eventually they stopped calling and some started sending me e-mails to which I simply re-sent my original ACH revocation letter and request for refund.

It took a while. US Fast Cash and Eastside Lenders were the worst to deal with.

Now I am PDL free and plan to stay that way.

Thank goodness you were able to secure your funds before they cleaned you out.

Were you able to change your direct deposit? Good luck; you're on the right track.

I just got this email from oneclickcash. I did not right them a check.

OneClickCash regrets to inform you that our ACH debit was not honored by your bank, and was returned marked for review. As a courtesy to you, our valued customer, we are extending an opportunity to amend this oversight.

Such matters are taken seriously at OneClickCash. However, we are aware that a dishonored check may be the result of a special and unavoidable circumstance, and we encourage you to quickly resolve this situation.

If you have any questions or concerns, or would like to discuss payment arrangements, please contact a customer service representative at 1-800-349-9418. For any correspondence, please use the following code, EM501. Once your account has been paid in full, you may be able to take advantage of our short-term loan program again.

Thank you for your prompt attention to this matter.

Sincerely,

Customer Service

There seems to be a recent trend with Illegal payday lenders, they are threatening to turn their customers over to an imaginary service they are calling "Contribution", claiming this will prevent them from writing checks in the future to retailers. They are comparing this fake company to "SCAN", which causes the debtor to feel obligated to hurry and pay them money they aren't legally entitled to receiving. I have recently contacted SCAN, to inform them of this as well as inquired about this company illegal lenders are using as a threat.

I began sending the following letter to my PDL companies. I expect more fallout to begin. Now the fun part begins. Ugh!!!

To Whom it May Concern,

By way of this notice, I do hereby revoke ANY AND ALL ACH authorizations with your company to debit ANY of my personal accounts, I do expect this revocation notice to be honored.

I also revoke ANY and ALL wage assignments I may have signed, by you, including but not limited to; any of your affiliates, dba's, and collection agencies assigned to this account. None of the above no longer have my permission to access my accounts or impose a wage assignment.

In researching Internet payday loan laws in the State of Alabama, I discovered that your company is not licensed to lend to consumers in the State of Alabama and, as such, is doing so illegally. I have found the following laws to be true with regard to payday loans in the State of Alabama, in general:

Citation:
Ala. Code 5-18A-1 et seq.
Maximum Amount of Loan - $500
Term of Loan - 10 to 31 days
Maximum Rate of Finance and Fees- 17.50%; 3% per month after default
Finance Charge for $100 loan for a 14 day period - $17.50
APR for $100 loan for a 14 day period - 456.25%
Maximum Number of outstanding loans permitted at a time - None
Permissible number of Rollovers - 1 (rollover)
Cooling-off period - Next business day after repayment of two continuous loans have been done
Repayment Plan – Yes
Criminal Action - Prohibited

Due to the fact that Internet payday lenders must be licensed in the state of Alabama for an Internet payday loan to be a legal and binding contract, your company SHOULD NOT issue loans to Alabama residents at all. I am requesting that you provide me with your license number that enables you to issue loans to Alabama residents. In light of this situation, please be advised that I will be filing complaints with the Better Business Bureau, the Federal Trade Commission, and the Alabama Attorney General's Office.

The legal amount that could have been charged to my loan is the principal amount,even IF your Internet pay day loans were legal anywhere in the U.S. I am willing to re-pay in full the principle amount of the loan only, however, this can only be done if you provide me with a physical address to where I can send payments. Per the direction of The State of Alabama Banking Department, I have closed my account with USAA in order to protect my interests in this matter.

I demand that any and all contact with me regarding this matter be made only with me, and by United States Postal Service mail or email only, as all action between us in this matter must be in writing for accurate records of all communication, as per the direction of the Alabama Attorney General’s Office.

I prohibit you, your company, or any of your affiliates to contact me by telephone at my place of employment, at my home, or via my cellular telephone number.

I prohibit you, your company, or any of your affiliates from contacting in any manner my employer, family, friends, or any references listed in the loan application.


I expect a response from your company regarding this matter no later than 5 days from the date of this letter. As previously noted, the response may only be sent to me by United States Postal Service mail or email. No telephone contact is permitted.




Sincerely,

Danielle Graham

This is the response I got from one of the companies. They really need to work on their english.
"Okay so why come you didn’t look this up before you got a loan from my company when you were in dyer need of funds the state of Alabama wasn’t there for you, so the honest thing to do is to pay what you owe ma’am you don’t have to pay just give me word that your not paying even though you owe this debt, and I will be glad to send this to a third party agency therefore marking your credit and your balance will go up it will be no longer in my hands to help you. So please think about what you are doing I’m giving you a hand I’m offering you a settlement or arrangements on this account so you can go other places to get a loan. The only people that look up stuff after their in this situation or people that don’t intend on paying after they have spent all the funds please contact me so we can talk I will offer you a settlement just to get it out of my office."


"

This response is so funny. I agree with you, they really need to work on their English. WOW!

I just got a threating call from Sure Advance PDL at my work. They stated they are licensed in the state of delaware and their rules apply. I told them I wanted something in writing and then I would respond to whatever I determine I owe them on the principal balance. I told them not to call my work and I will discuss things to them via email and mail. They said we don't discuss via email because of some disclosure crap. They said so you are refusing to pay and we will have to take other matters into our hands. I restated, I am not refusing to pay what if and what I own on the principal balance and I will make this determination once I receive written notification. Ugh..they are way over the top.

Respond to them that you do not understand one single word. lol

I got this response from Sure Advance.. Pretty Cool. Now if the other ones would comply.

Danielle Graham,
We are in receipt of and are responding to your Complaint. (Loan No. 39086)
Sure Advance is a company in good standing in the State of Delaware and a fully-licensed
Delaware short-term lender. Sure Advance does not do business in Alabama, but did make a cash
advance to you pursuant to your request made in Delaware via the Internet. The transaction is
legal and compliant under Delaware law.
After thorough review of your account, it appears that, despite full disclosure, you may have
misunderstood the loan conditions and/or terms. For that reason, consistent with Sure Advance’s
policy to promote customer satisfaction, Sure Advance has written off the balance and marked the
account paid in full.
I hope this answers all of your concerns; however if you should have any additional questions or
concerns, please contact me using the information below.
Thank you for allowing us to be of assistance in this matter.

cool! I'm still arguing with Sure Advance about a PIF and refund......they sent it off to collections a week ago

Quote:

[quote=Shazzers]They are still under the belief that what they are doing is perfectly legal.[/quote] I think they know what they are doing is illegal. But I think they just keep doing it anyways because they a) don't think they will be fined/punished in anyway and b) find it very lucrative to break the law.

I hate to say it, but other people really have problems with a lot of aspects of USAA. I don't know if any of the posters at http://usaa.pissedconsumer.com/ tell how they solved some of the issues they had with USAA, but it might be worth checking.