Very unprofessional agency
Date: Thu, 01/20/2011 - 11:44
This agency has some very unprofessional and very ignorant employees. I called this agency on 1/11/2011 and had good service from two employees. Well that changed today. I received call from Pam from GC Services to call her back. So I did. I called 877-290-3973 and rep by the name LINDA answered. Well this lady was the most unprofessional person I spoke with. First of all she thought am speaking Spanish which I don???t. I told her I don???t speak Spanish and she kept insisting to transfer me to Spanish translator. Then when I asked for her to transfer me to manager she hangs up on me. Then when I called her back she told me manager was not there and they will call me back. I argued with this person for about long time. Then when I called different number for this company in hope I can talk to somebody more professional I got to another rep Michael when I start explaining to him why am calling and what I need, he was having full conversation with his coworker and then when he was done he was like ???Mam what can I do for you???, after I was done speaking. OMG I just wonder where this agency got their employees.
After 30 min and 4 call back to company I finally got somebody who was proper and answered my questions and concerns.
After 30 min and 4 call back to company I finally got somebody who was proper and answered my questions and concerns.
Thanks for sharing your experience about GC Services in the comm
Thanks for sharing your experience about GC Services in the community, Mersiha. I'm really shocked to know the unprofessional behavior they showed to you. Nevertheless, your experience will help other people to decide whether or not they will deal with this company.
