Ad Astra
Date: Tue, 01/25/2011 - 11:59
I had a loan with Speedy Cash that, after I was laid off, went to a collection agency called Ad Astra. I made payment arrangements with them and have kept them faithfully and they were paid off last week. Surprisingly, I got a call from them today. When I called back, they said they had to call because the last payment had not cleared my account yet. I went online to my bank account and saw the payment cleared about a week ago or so. I told them that but they said the calls would continue until they got confirmation of the payment. What?? I told her I had never missed a payment with them and that I wanted the calls to stop. She reminded me that it was my fault I got into collections in the first place and they were just doing their job. I told her if the calls continued, I would report them to the BBB. She said fine and the calls would not stop until they had confirmation the payment had gone through. Can they do that??????? I realize the debt was mine but, even though unemployed, I never missed a payment to the collection agency. They called relentlessly all through this process to remind me of upcoming payments. It was nt just one reminder call. It was about 4 each time a payment was due. Can they continue to call me??? I thought I was done with this!
Send them a cease & desist letter CMRR. If they call you after
Send them a cease & desist letter CMRR. If they call you after that, other than one time to tell you what they plan to do with the account, then they are breaking the law.
Be sure you keep a copy of ALL payments.