LoanPoint USA - what do I do?

LoanPointUSA is a payday lender. It is better to not call them now. You should wait for their next call and check out what options they may offer you regarding the loan.

Never try to negotiate with an illegal lender, make them meet your terms, only communicate with them via email. Don't give them any options, tell them your terms.

The emails I have been receiving have been from a Quality Assurance Supervisor...it goes like this:

Dear LoanPointUSA Customer,

We have received your recent email communication in regards to your
account.

Please contact me at your earliest convenience to discuss your
account. I am available Monday-Friday from 8:00 AM- 5:00 PM CST.
Please call 1-800-351-8820 Ext. 1393.

I look forward to speaking with you,

Ashley Sperry
Quality Assurance Supervisor
LoanPointUSA
800-351-8820 Ext. 1393
877-858-8721 Fax
[email]asperry@loanpointusa.com

So should I reply to her email stating my terms? Just to recap...these are the guys that I took a $500 loan from AND have already paid out $1656 via debits!!!!

If I reply to her, can someone help me outline the reply with the important points that should be in writing? I don't want to mess this up.

Thanks!!!!!!

I received the following email from a Quality Assurance Supervisor:
[FONT=Times New Roman][/FONT]
Dear LoanPointUSA Customer,

We have received your recent email communication in regards to your
account.

Please contact me at your earliest convenience to discuss your
account. I am available Monday-Friday from 8:00 AM- 5:00 PM CST.
Please call 1-800-351-8820 Ext. 1393.

I look forward to speaking with you,

A**** S****
Quality Assurance Supervisor
LoanPointUSA
800-351-8820 Ext. 1393
877-858-8721 Fax


What do I do? I'd rather reply via email, but what do I say? Can anyone help? I want to get this taken care of. Just to recap...they loaned me $500 in Aug 2010...and have since debited $1656 from my account (possibly more if you add one more payment). I closed my account on 2/23/2011; and they have been emailing/calling (which goes against what I stated in letter).

So what can I reply with? HELP...I don't want to screw this up!!!!

Sidenote: Quality Assurance Supervisor??? Yeah right!! And she looks forward to speaking with me?? Um...sure...you just want more of my $$ that you illegally took from me!! UGH!

Hi !

If you have already sent them a letter stating the facts about their legality, I would simply reply to them in this way:

I do not negotiate with unlicensed payday lenders.

Whoops! I wasn't finished, hang on and I will complete what I was typing. lol

I do not negotiate with unlicensed payday lenders. The state that I am located in requires licensing for the business model "Payday Lenders", without the proper licensing a payday lender is NOT entitled to interest and fees, your mistake.

I expect a refund on the amount of $1256.00 via my home address (insert) in the form of a cashier's check within 3 days. If a refund is not issued I will be forced to contact the Internet Crime Complaint Center-in affiliation with the Federal Bureau of Investigation (FBI) and provide them with a detailed report of your illegal business activities. Be advised that I am not a patient person. You have 3 days.

I threw it together, you can also add other organizations, BBB, FTC, attorney general, etc., but I would make the letter short and sweet.