One Click Cash - Complaint Filed
Date: Tue, 08/02/2011 - 21:02
After finding out that OneClickCash.com was illegal to loan in the state of Alabama, I sent them the c&d letter. I never heard back from them so I filed a complaint with the BBB. I received notification from the BBB that the company responded to my complaint. Below is what they responded:
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To Whom It May Concern:
We recognize this complaint as a response to information circulating the Internet. This information is full of mis-leading and inaccurate statements. Unless this customer has a specific complaint regarding the handling of their account, we do not believe a response is warranted. Thank you for your consideration in this matter.
[SIZE=2][COLOR=red][/COLOR][/SIZE]
[COLOR=red]The BBB asked if I was satisified with the company's response. of course I stated no. I then responded back with this:[/COLOR]
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[COLOR=red]I am unsure of what mis-leading and inaccurate statements this company says my complaint included and I do in fact have a specific complaint.
My complaint is One Click Cash is operating illegally by loaning to a citizen in the state of Alabama where they are not licensed and are charging rates and allowing several rollovers that are not allowed even if they were licensed.
[FONT=Arial][/FONT] In specific, this company is in violation of Ala. Code § 5-18A-1 et seq. which states only one rollover is permitted and the maximum finance rate is 17.50% and the APR cannot exceed 456.25%.
[COLOR=red][SIZE=2]According to the Alabama Department of Banking, One Click Cash is not licensed to do business in the state of Alabama, which actually makes this whole transaction illegal. [/SIZE][/COLOR]
All payday loan lenders must have a license to lend in the State of Alabama and must comply with Alabama state laws and regulations. I have confirmed this with my Attorney General's office and the Alabama Department of Banking. Even though One Click Cash is not located in my state, they are still subject to the state laws when they do business here, no matter what the contract says.
Here are my specific requests for this company: I revoke authorization for One Click Cash, their affiliates, parent company, or DBA's to withdraw any funds from my checking account. I also revoke any and all voluntary wage assignments I may have signed. This company can only contact me via email. I do not want to be called on my cell phone or work phone. I also do not want them contacting my references. The law states that if I ask not to be called they must abide by it. Of the $400 deposited into my account, I have paid $120 via ACH transaction on 7/5/2011. With that being said, I consider my balance owed to this company to be $280.
If the company will provide me with a physical address, I will mail in the remaining balance of $280 in 4 bi-weekly installments of $70 via money order.
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I received another email from the BBB stating the company responded again. Here is what the company said:
[FONT=Arial][SIZE=2][COLOR=black][/COLOR][/SIZE][/FONT]
To Whom It May Concern:
We recognize this complaint as a response to information circulating the Internet. This information is full of mis-leading and inaccurate statements. Unless this customer has a specific complaint regarding the handling of their account, we do not believe a response is warranted. Thank you for your consideration in this matter.
[FONT=Arial][SIZE=2][COLOR=red][/COLOR][/SIZE][/FONT]
[FONT=Arial][SIZE=2][COLOR=black]The 2nd response is the same as the first. I have been asked to respond by Aug 12. Do I send my same response again? Or is there another way to handle this?[/COLOR][/SIZE][/FONT]
[FONT=Arial][SIZE=2][COLOR=black][/COLOR][/SIZE][/FONT]
Thanks!
[/COLOR]
[SIZE=2][/SIZE]
To Whom It May Concern:
We recognize this complaint as a response to information circulating the Internet. This information is full of mis-leading and inaccurate statements. Unless this customer has a specific complaint regarding the handling of their account, we do not believe a response is warranted. Thank you for your consideration in this matter.
[SIZE=2][COLOR=red][/COLOR][/SIZE]
[COLOR=red]The BBB asked if I was satisified with the company's response. of course I stated no. I then responded back with this:[/COLOR]
[COLOR=red][COLOR=#000000][/COLOR][/COLOR]
[COLOR=red]I am unsure of what mis-leading and inaccurate statements this company says my complaint included and I do in fact have a specific complaint.
My complaint is One Click Cash is operating illegally by loaning to a citizen in the state of Alabama where they are not licensed and are charging rates and allowing several rollovers that are not allowed even if they were licensed.
[FONT=Arial][/FONT] In specific, this company is in violation of Ala. Code § 5-18A-1 et seq. which states only one rollover is permitted and the maximum finance rate is 17.50% and the APR cannot exceed 456.25%.
[COLOR=red][SIZE=2]According to the Alabama Department of Banking, One Click Cash is not licensed to do business in the state of Alabama, which actually makes this whole transaction illegal. [/SIZE][/COLOR]
All payday loan lenders must have a license to lend in the State of Alabama and must comply with Alabama state laws and regulations. I have confirmed this with my Attorney General's office and the Alabama Department of Banking. Even though One Click Cash is not located in my state, they are still subject to the state laws when they do business here, no matter what the contract says.
Here are my specific requests for this company: I revoke authorization for One Click Cash, their affiliates, parent company, or DBA's to withdraw any funds from my checking account. I also revoke any and all voluntary wage assignments I may have signed. This company can only contact me via email. I do not want to be called on my cell phone or work phone. I also do not want them contacting my references. The law states that if I ask not to be called they must abide by it. Of the $400 deposited into my account, I have paid $120 via ACH transaction on 7/5/2011. With that being said, I consider my balance owed to this company to be $280.
If the company will provide me with a physical address, I will mail in the remaining balance of $280 in 4 bi-weekly installments of $70 via money order.
[FONT=Arial][SIZE=2][COLOR=red][/COLOR][/SIZE][/FONT]
I received another email from the BBB stating the company responded again. Here is what the company said:
[FONT=Arial][SIZE=2][COLOR=black][/COLOR][/SIZE][/FONT]
To Whom It May Concern:
We recognize this complaint as a response to information circulating the Internet. This information is full of mis-leading and inaccurate statements. Unless this customer has a specific complaint regarding the handling of their account, we do not believe a response is warranted. Thank you for your consideration in this matter.
[FONT=Arial][SIZE=2][COLOR=red][/COLOR][/SIZE][/FONT]
[FONT=Arial][SIZE=2][COLOR=black]The 2nd response is the same as the first. I have been asked to respond by Aug 12. Do I send my same response again? Or is there another way to handle this?[/COLOR][/SIZE][/FONT]
[FONT=Arial][SIZE=2][COLOR=black][/COLOR][/SIZE][/FONT]
Thanks!
[/COLOR]
Your query has already been replied in the following url: http
Your query has already been replied in the following url:
http://www.debtconsolidationcare.com/forums/showthread.php?t=149440
Have a look at it.
yes do that meanwhile i'm locking this as it is a duplicate thread.PM
