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Kenwood Services & DJR Services, LLC

Date: Tue, 09/06/2011 - 13:11

Submitted by tsanchez430
on Tue, 09/06/2011 - 13:11

Posts: 32 Credits: [Donate]

Total Replies: 29


A long while back i had applied for a pdl, I spoke with one company and forms were signed for the loan to go through, I didnt think to check my bank statement afterwards but a while later I noticed that the above mentioned companies were deducting fees from my account. Apparently they had deposited funds into my account without my approval or me knowing, its now been over a year and they are STILL deducting supposed finance fees. I've had several pdl and they usually charge finance fees on the first few payments then start taking what they are due in incriments. I dont know if these companies are licensed or even allowed to give loans in NYS. I want to stop payment on them but i'm afraid they will clean out my [URL="http://www.debtconsolidationcare.com/forums/showthread.php?t=150615#"]bank account[/URL] (which i cannot close due to other on going payments). Is there anything i can do to stop these payments. The deposits were for $300 but have easily gotten way over $1000 from me. What can I do? Please help!!


I am in New York City. The forms I signed were not for either of these companies but one that i've used numerously. I cant close my account because i'm currently paying off 2 pdl's and dont want to have issues with those. I've paid the above referenced wayyyy more than what they deposited into my account. How can I get out of having to continue to pay?


lrhall41

Submitted by tsanchez430 on Tue, 09/06/2011 - 13:40

( Posts: 32 | Credits: )


Payday lending is illegal in the state of NY. So, guess what? The ones you're currently paying on are also illegal. You should only repay the principal amount borrowed. No fees, no interest. You need to close your account or, at the very least, have your bank assign a new account number that will not be connected to the old account.

Check out this info.


lrhall41

Submitted by OhioGal1 on Tue, 09/06/2011 - 13:43

( Posts: 5253 | Credits: )


As payday lending is prohibited in New York, so none of the payday lenders in your state are legal. You can get rid of the debts by paying them only the principal amount. Illegal lenders won???t be able to take any legal action against you. If you have paid them more than the borrowed amount, then ask them for the refund. You can request your bank manager to put a hard debit check on your bank account so that they can???t debit any money from your account in future.


lrhall41

Submitted by sandra.nelson15 on Wed, 09/07/2011 - 04:56

( Posts: 129 | Credits: )


I will go to the bank today but its hard for me to close my account because i recieve child support payments and my pay is directly deposited into that account, along with some other payments that come out of there. Is there anyway I can do it without closing the account or having the account number changed?


lrhall41

Submitted by tsanchez430 on Wed, 09/07/2011 - 07:32

( Posts: 32 | Credits: )


it is no big deal to have a new account setup and have any direct deposit rerouted to the new account.see the manager only for this as they are the only ones who can do it.btw this is the only way.


lrhall41

Submitted by paulmergel on Wed, 09/07/2011 - 07:51

( Posts: 15514 | Credits: )


Any relationship manager at the bank can help you set up or reroute to a new account. You only need to see the manager if they aren't helping you.

Secondly, yes. You have to close the account. It's the only way to protect yourself. And once you have the new account do not EVER give your info to anyone :)

And finally, you can find template letters and step by step instructions on filing complaints, etc. here. Make sure to demand a refund as well. (And if you get one, don't deposit it into your new account. Take it to a check cashing place to cash it).


lrhall41

Submitted by OhioGal1 on Wed, 09/07/2011 - 08:00

( Posts: 5253 | Credits: )


So i went to the bank to close my account and re-route my direct deposit but was told that it could NOT be done. So i had to just close my account and now have to contact my payroll and any other vendors that deposit or withdraw from my account so that there will not be an issue with those payments. Now that the account has been closed, what is the next step? Please please help me.


lrhall41

Submitted by tsanchez430 on Wed, 09/07/2011 - 10:07

( Posts: 32 | Credits: )


I was just reviewing my bank statements and wow these people got me good.

Kenwood Services - deposited $250 - have paid $1685
DJR Group, LLC - deposited $300 - have paid $2075
PDY Services - deposited $200 - have paid $1817

I'm going to get those letters out today and demand a refund, hopefully it will work. I already advised my employer that they may get calls and to just hang up.

Any other suggestions on what i should do?


lrhall41

Submitted by tsanchez430 on Thu, 09/08/2011 - 07:34

( Posts: 32 | Credits: )


I wanted to give an update on my situation. Today I sent out 3 C&D letters and so far one pdl company closed my account and sent me this email:

Please refer to your copy of the Loan Agreement - the loan was not funded from, nor are we located in, the State of New York. Under the terms of the Agreement you agreed to make payments until the loan balance was satisfied in full, in accordance with that contract. We will continue to make all reasonable attempts to make contact with you to organize and obtain payment of all amounts due and payable to enable the loan agreement to be satisfied, as per the original terms. Thanks, Customer Service
[COLOR=#ff0000][/COLOR]
Mind you the deposit for was $200 and as of today they have collected $1817.00 from me. What should I do next?


lrhall41

Submitted by tsanchez430 on Thu, 09/08/2011 - 13:44

( Posts: 32 | Credits: )


I wanted to post an update. Today I sent out 3 C&D letters and so far one company has closed my account. Below is the email they sent me:

Please refer to your copy of the Loan Agreement - the loan was not funded from, nor are we located in, the State of New York. Under the terms of the Agreement you agreed to make payments until the loan balance was satisfied in full, in accordance with that contract. We will continue to make all reasonable attempts to make contact with you to organize and obtain payment of all amounts due and payable to enable the loan agreement to be satisfied, as per the original terms. Thanks, Customer Service

Mind you, the deposit was for $200 and as of today i've paid them $1,817.00. What should I do next? Thank you in advance.


lrhall41

Submitted by tsanchez430 on Thu, 09/08/2011 - 13:51

( Posts: 32 | Credits: )


you respond this way.

well since my state laws do apply,and that makes your loan illegal.i am not paying you another dime.in fact i am demanding that the amount over 200.00 that you debited be refunded.howz about that?either way i am filing complaints with the NY AG and the FTC.your contract is non-binding,and besides again you got over 1,800.00 on a 200.00 loan.talk about brass ones to demand anything more from me.i take it my position is clear.

then send it.btw file the complaints asap.they are wrong,stupid,and criminal.


lrhall41

Submitted by paulmergel on Thu, 09/08/2011 - 14:02

( Posts: 15514 | Credits: )


As you see from my previous post, I have satisfied my part of the contract and in fact YOU owe me a refund in the amount of $1,617and a paid in full letter/receipt. I will forward you a copy of the letter I submitted today to the NY Attorney General and to the Federal Trade Commision. I will continue to file complaints until my REFUND is received. I will file complaints on a weekly basis until this issue is resolved. Thank you

No refund is due, the loan has NOT been satisfied as per the contract you accepted, freely, when taking the loan. As a goodwill gesture we have suspended the loan, meaning no further payment will be requested, but the loan cannot and will not be marked as paid in full as it has not been settled under the terms of the contract. Customer Service

You obviously cannot read that the terms of your contract are VOID in NY as payday loans are ILLEGAL and the rates you charge go way beyond the 25% allowed. I have paid the principal balance plus way more. I DEMAND A REFUND be issued to me as soon as possible. The NY Attorney General will be investigating your company. I dont understand how you can say a refund isnt due when i\'ve cleary paid over 10 times the amount due.

We can read full well, and as such we suggest you read your Loan Contract that you freely accepted when taking the money from us. As a non-US company, the loan was not funded from - nor do we have any presence in - the State of NY. There will be no refund on this loan. The interest paid to date is entirely correct for the time you have had the loan and as such is valid in accordance with the loan agreement terms. The matter is closed. Customer Service




This has been my correspondence with them, they have now blocked me from the website which was the only way to make contact. I have mailed a letter to the AG and filed a complaint on line with the Federal Trade Commission. Now what, do i just continue to wait?


lrhall41

Submitted by tsanchez430 on Fri, 09/09/2011 - 07:19

( Posts: 32 | Credits: )


Good morning, just giving an update. Today I recieved this email from one of the pdl companies. Please advise on what i should do next and if i should pursue a refund. Thank you all in advance.

[COLOR=#444444]RE: Your Complaint

Athena Sanchez September 12, 2011
Account # 177047
[/COLOR]
[COLOR=#444444]
We have received and reviewed your correspondence regarding your complaint with DJR Group, LLC.
[/COLOR]
[COLOR=#444444]
While the information that you have collected may apply to companies that have physical locations in your state, it is our opinion that it does not apply to our internet business model. This is based on sound advice from our legal department.

The money was lent to you in good faith with the understanding that you would abide by the terms detailed in your loan contract. We upheld our end of the agreement by crediting the funds to your account in a timely manner. The Loan Note and Disclosure that you e-signed and thereby agreed to is very detailed and clear so as not to cause any confusion to the borrower, and meets all the Truth-In-Lending and Reg Z requirements as prescribed by Federal statute.

Upon review of your account history, you clearly knew all terms and conditions of your loan. We have all the legal contracts you signed, in which you agreed to terms and conditions of the loan.

In the interest of compromise, your account has been marked as ???Paid in Full??? and there will be no further attempts to collect on this account. There will be no refund on your account and no further loans will be offered to you.

Thank you for your time and consideration in this matter.

Respectfully,

Compliance Department
[/COLOR]


lrhall41

Submitted by tsanchez430 on Mon, 09/12/2011 - 08:57

( Posts: 32 | Credits: )


I just wanted to keep those who have helped me posted on what's going on with my pdl battles. This is the response i received today from DJR Services.

[COLOR=#444444]RE: Your Complaint

Athena Sanchez September 12, 2011
Account # 177047
[/COLOR]
[COLOR=#444444]
We have received and reviewed your correspondence regarding your complaint with DJR Group, LLC.
[/COLOR]
[COLOR=#444444]
While the information that you have collected may apply to companies that have physical locations in your state, it is our opinion that it does not apply to our internet business model. This is based on sound advice from our legal department.

The money was lent to you in good faith with the understanding that you would abide by the terms detailed in your loan contract. We upheld our end of the agreement by crediting the funds to your account in a timely manner. The Loan Note and Disclosure that you e-signed and thereby agreed to is very detailed and clear so as not to cause any confusion to the borrower, and meets all the Truth-In-Lending and Reg Z requirements as prescribed by Federal statute.

Upon review of your account history, you clearly knew all terms and conditions of your loan. We have all the legal contracts you signed, in which you agreed to terms and conditions of the loan.

In the interest of compromise, your account has been marked as ???Paid in Full??? and there will be no further attempts to collect on this account. There will be no refund on your account and no further loans will be offered to you.

Thank you for your time and consideration in this matter.

Respectfully,

Compliance Department
[/COLOR]

Should i continue to demand a refund. I cannot find what state they are located in so that I can send that AG a letter. Please help. Thank you in advance.


lrhall41

Submitted by tsanchez430 on Mon, 09/12/2011 - 11:42

( Posts: 32 | Credits: )