Is this a scam and/or illegal?
Date: Thu, 03/01/2012 - 12:09
A charge from West Asset Management appeared on my Visa bill. I never heard of the company and called the telephone # on my bill. When I was finally connected to to someone, a very rude woman refused to tell me anything about the company unless I gave her my full social security #. I politely told her I would not give out my ss#, especially to a company I never heard of. She said I was being uncooperative and she was 'terminating this conversation." When I asked to speak to her supervisor, she just said no and hung up. I do not owe money to anyone, furthermore I would never give out my credit card # to a creditor. When I contacted Visa, they told me no one should ask that question and to NEVER give my ss# over the telephone. They are investigating the charge. Is this a scam?, or even legal?
M. Browne
M. Browne
This company was sued recently and paid over $2M in fines to the
This company was sued recently and paid over $2M in fines to the FTC for this very thing.
File a complaint with the FTC. Your credit card company should reverse the unauthorized charge.