What is the real question here? You got a pre-approved for which you got turned down. Looks like an personal information theft scam. If I were you, I would put a fraud alert on my credit report.
Preapprovals are based on vague info. When they actually run your credit, you could get a denial. Happens all the time.
that was a pre-approval to apply for the card.those always have this disclaimer:
you received this offer based on certain data.this offer doesn't constitute approval.
that or something like it is on all of those offers so just know that getting one is not a given that you be issued a card.