Asked for an EPP from CashNetUSA and they said NO
Date: Fri, 08/31/2012 - 10:26
I had recently received an answer from ya'll regarding my payday lenders. All of them were illegal or unlicensed in my state except for 1 and that was CashNetUSA which is a legal CSO.
I emailed them yesterday requesting an EPP and they let me know that they are unable to offer this to me at this time but that I do still have 4 extensions available. Is this correct? Meaning, they can offer this but they do not have to or what? I am confused.
I have already closed my checking account at my bank and opened another account. What should I do now since they said "NO" and I don't have the money for them to withdraw plus this is a new account and I will not give them the info. I asked in the request for the EPP to begin on 9/20. C
What should I do now? Your help is greatly appreciated!
Rebecca:confused:
It appears they aren't a CFSA member so they don't have to provi
It appears they aren't a CFSA member so they don't have to provide EPPs. What state are you in?? Your state may have laws mandating EPPs
CashNetUSA is a payday lender
CashNetUSA is a payday lender in TX.
They're no longer a CSO as their bond expired.
[QUOTE]Found: 1 Displayed: 1
Name: Cashnet USA CSO, LLC # 1
Contact: David Shorr
Location: 11 N Skokie Hwy Ste 300, Lake Bluff, IL 60044
Mailing Address: 11 N Skokie Hwy Ste 300 Lake Bluff, IL 60044
File Number: 20060010
Status: Bond Cancelled
Expires: 3/14/2007
Account Bond: S902-5647
Surety Company: WASHINGTON INTL INS CO
Additional Locations: 0
[/QUOTE]
They aren't required to offer you an EPP.
You have a few options.
1. Email their corporate customer service dept and ask again for the EPP. Explain that you will have to default if they can't work with you because paying the extensions is just prolonging the inevitable.
2. Ask if they can convert your loan to a declining balance installment loan.
3. Default on the loan and arrange your payment plan with collections.
From CashNetUSA Customer Service
Hi, beckabuchholz,
I am an official representative of CashNetUSA, and I am sorry for any confusion or inconvenience you have experienced. To clarify, we are a member of the CFSA and a Credit Access Business in Texas. I'd like to ask you to please give our customer service team a call at 888.801.9075 and mention this post. I have alerted our team of your issue, and they should escalate you to a manager to sort this out right away. You are a valued customer, and we are looking forward to your call!
( Posts: 14 | Credits: )
Then if you're a CFSA member you should be offering EPPs.
Then if you're a CFSA member you should be offering EPPs.
I did reply with the requests that you gave me and emailed on Se
I did reply with the requests that you gave me and emailed on September 4th and I have received no response. I do see the a CashNetUSA rep replied to this thread as well so I will call them next and see what they say. Thank YOU!
Just NOW Received this email from CashNet USA
Notice of Payment Past Due
From support [email]support@cashnetusa.comhid[/email]e details
To beckaz [email]beckaz@switched.com[/email]
Mon, Sep 10, 2012 11:27 am
Dear Rebecca Buchholz,
Notice of Payment Past Due*
Customer ID#: 12135638
Total Amount Due: $1212.72
You have received one or more cash advances from us which are
currently past due for payment.
Below is the list of loans which are past due:
ID: 33259511
FUNDING DATE: 08/14/2012
AMOUNT PAYABLE: $1212.72
DUE DATE: 09/05/2012
We value your business, and we ask you to contact us immediately to
resolve this matter. In order to retain your good standing with our
company, and to avoid further additional costs to you, we need to
receive full payment of this debt within (15) days from the receipt of
this notice. Possible payment methods include:
* Credit Card: call us at (888)801-9078
* ACH: call us at (888)801-9078
* MoneyGram: Code=3855, Account # = SSN
* Western Union: Code City = SG Investor, State = IL
* Money Order or Certified Check
If you do not resolve this matter, your standing with other companies
may be hurt and you may have trouble qualifying for an advance with us
and other providers in the future. Additionally, if we do not hear
from you regarding this notice, we may pursue collections through a third party
collection agency.
* If you have already made payment arrangements, please disregard this email.
CashNetUSA Collections Support
Phone:(888)801-9078
Fax:(866)350-0110
Email: [email]collections@cashnetusa.com[/email]
www.cashnetusa.com
*** Terms and Conditions Apply ***
Have you called them as you were requested to do? I suggest you
Have you called them as you were requested to do? I suggest you start there.
Call them and state you were spoken to be a cashnet rep on debt
Call them and state you were spoken to be a cashnet rep on debt consolidation care.
Bond Cancellation
So if CNU-Cashnet's bond is no longer active in Texas, what is their legal status in regards to doing business in Texas?