Getting out of the vicious cycle of PDLs

Have you looked on their websites?? Or just gone thru their contact page??

Ok table didn't come out right after I posted, so here are the numbers for me:

Nationwide Cash
Loan Amounts $6,200.00
Repaid Balance $5,400.00
Fees $3,947.50
Refund? $3,147.50

Loan Shop Online
Loan Amounts $1,750.00
Repaid Balance $1,200.00
Fees $3,150.00
Refund? $2,600.00

Zip 19
Loan Amounts $16,425.00
Repaid Balance $15,425.00
Fees $3,081.94
Refund? $2,081.94

For Loan Shop I have found the following
[EMAIL="jkimball@ltsmanagement.com"]jkimball@ltsmanagement.com[/EMAIL]
[EMAIL="wmashburn@ltsmanagement.com"]wmashburn@ltsmanagement.com[/EMAIL]
[EMAIL="customerservice@loanshoponline.com"]customerservice@loanshoponline.com[/EMAIL]

For Zip 19:
[EMAIL="customercare@Zip19.com"]customercare@Zip19.com[/EMAIL]

but I have not been able to find anything for Nationwide Cash, except a mailing address in Delaware and one off shore address

Maybe you can try [EMAIL="customerservice@nationwidecash.com"]customerservice@nationwidecash.com[/EMAIL]

support@ and service@ are other options.

For LSO, definitely contact wmashburn. I even got a refund from them for overpayment.

I have now successfully closed my bank account and notified the lenders that the account has been closed, revoked my ACH Authorizations and wage assignments. I have also notified my employer and they agreed to reject attempts to garnish my salary. I have also file complaints with BBB, FTC and notified the Iowa Division of Banking.

I am looking forward to see what happens with my refund requests with the companies.

So far so good.

Dennis

Good luck to you. It looks as if you have done everything that you can. Hopefully, you will be successful.

I received the following reply from Nationwidecash

[QUOTE]???This is a St. Vincent company. St. Vincent and the United States are
both parties to the General Agreement on Trade in Services, a treaty
which specifically permits companies in one country to make consumer
loans to citizens of the other. Under the treaty, we are only
obligated to follow the federal laws of the United States. We are not
required to obtain state licenses and individual state laws do not
apply since the federal laws adopting this treaty supersede any
state???s laws on the subject.

Please call customer service at 1-866-808-0936 if you have any
questions, concerns, or wish to make payment arrangements on your
account. That department will have your current loan files for review.

Thank you,

Nationwidecash.com
1-866-808-0936 (main # Mon-Fri 8:00am to 7:00pm e.t. Saturdays
9:00am-5:00pm e.t.)
1-866-808-7187 (fax number)
[email]customerservice@nationwidecash.com[/email] (email address)
www.nationwidecash.com (website)[/QUOTE]

I am pretty sure that this is a bunch of BS, and I took a brief look at the treaty mentioned and couldn't find anywhere saying that they would be exempt from obtaining state license.

Any thoughts?

Thanks,
Dennis

Dear Nationwide Cash,

Please stop treating me like an idiot.

Thanks

I responded to them that I needed to be pointed to the section of treaty that would exempt them from obtaining license to operate in the US.

Basically they are saying they don't need to obtain license because of a free trade agreement. I thought it was the other way.. Because of the treaty, the US cannot prevent them from obtaining a license to operate in this country ;). But they have not done so!

On the good side they state they will abide by Federal law, which means they will have to acknowledge the ACH revocation as it is according to Federal regulation. :lol:

It will be interesting to see what happens after 10/5 with this as that is the date my next withdrawal was scheduled.

Dennis

You can play around with them like that if you want. It's actually pretty entertaining to see the crap they pull out of their asses. That said, remember that they are in the wrong and you are in the right. Your state law prevails. Also don't let them try to point you to the supremacy clause as i've seen them do that. Just remember you are right.

This morning I received an email from Nationwide saying they would waive the financing fees on my remaining balance and I could pay the $800 over 3 paydays :mad:. This is on an original loan of $1,000 on which I already have paid $1,355. So I told them that my account should be marked as paid in full and they should refund my overcharged amount along with overcharged amounts on previous loans.

Dennis

After exchanging a couple of emails with Nationwidecash last week I have not heard from them again. My access to Zip19.com has been revoked, but no response to my initial letter. I have also not heard from Loan Shop Online yet.

This morning I send emails to all lenders again asking when I should expect to get my PIF letters and refund checks.

Dennis

Today I received the following email from Mr. Mashburn at Loan Shop Online:

[QUOTE][FONT=Arial][SIZE=2]Your email dated October 1, 2012, has been received. I appreciate the opportunity to work with you to resolve this matter.[/SIZE][/FONT]
[FONT=Arial][SIZE=2] [/SIZE][/FONT]
[FONT=Arial][SIZE=2]As of September 25, 2012, your file with Loan Shop Online (???LSO???) has been closed as ???Paid in Full.??? All transactions initiated by Loan Shop Online were authorized by you after you confirmed your understanding and acceptance of the repayment terms. No transaction that was not approved by you was attempted.[/SIZE][/FONT]
[FONT=Arial][SIZE=2] [/SIZE][/FONT]
[FONT=Arial][SIZE=2]Your file will remain closed and you will not be contacted by any representative of LSO.[/SIZE][/FONT]
[FONT=Arial][SIZE=2] [/SIZE][/FONT]
[FONT=Arial][SIZE=2]Thank you, [/SIZE][/FONT]
[FONT=Arial][SIZE=2] [/SIZE][/FONT]
[FONT=Arial][SIZE=2]William Mashburn[/SIZE][/FONT]
[FONT=Arial][SIZE=2]Loan Shop Online [/SIZE][/FONT]
[FONT=Arial][SIZE=2]Phone: 888-265-5074 x3497[/SIZE][/FONT]
[FONT=Arial][SIZE=2]Fax: 800-383-3309[/SIZE][/FONT][/QUOTE]

I am still going to seek repayment for overpaid charges on the loans, but at least the acknowledge that I have paid what I am required to :)

Dennis

Just write back and keep spamming his mailbox.. you are entitled that refund

Can you post Mr. Mashburnn's email address? I'd like to email him directly about my account with Loan Shop Online. I've sent 4 emails and have yet to hear from them.


Thanks!! :)

Mr. Masburn's email address is [email]wmashburn@ltsmanagement.com[/email]

Good luck

I had received a payment reminder from Nationwide Cash as I get paid Friday. I emailed customer service and reminded them that I had revoked my ACH authorization and an attempt to withdraw money would be a violation of Federal Regulation E. Besides, I have closed the account so they wouldn't be able to put an ACH through.

I received this response indicating that my account has been paid in full

[QUOTE]We are writing in response to your email dated 10/01/12.Nationwide Cash appreciates the opportunity to clarify our business operations. With respect to the complaint you filed with us, Nationwide Cash debited your account in accordance with your written loan agreement with Nationwide Cash. Nationwide Cash is disappointed to know that you are unhappy with the service you received. With no obligation to do so, we have marked your current loan as ???paid in full???. Nationwide Cash believes that this addresses your concerns about your complaint. No further considerations will be made on your account. Your current loan has been deemed as ???paid in full???. Thank you, Nationwidecash.com 1-866-808-0936 (main # Mon-Fri 8:00am to 7:00pm e.s.t. Saturdays 9:00am-5:00pm e.s.t.) 1-866-808-7187 (fax number) [EMAIL="customerservice@nationwidecash.com"]customerservice@nationwidecash.com[/EMAIL] (email address) www.nationwidecash.com (website) [/QUOTE]

I am still going to pursue getting my overpaid charges refunded as the loan agreements are null an void.

Dennis

Hello,

I have received an email from Loan Shop (Mr. Mashburn) that they will agreed to a partial refund (almost half of my overpayment) - if I sign a Release agreement. Has anyone had experience with this? They will not issue the refund unless I sign.

Thanks,
Dennis

I had to sign a release agreement with one of my lenders before getting my refund. Everything went according to plan. I suggest that you keep the email regarding the PIF as well as the agreement in a safe place for future reference. :o

I finally received a response from Zip19, and it seems to be the usual BS. Loan agreements are governed by EU/Malta laws, they will waive finance fees and will agree to split the remaining balance out over 5 payments. Since neither EU nor Malta laws apply to me I am not sending them another dime. At least the agreed to ceased all collection activity and telephone communication while the account is "under investigation"

I'll keep you all posted on any developments with this.

I have returned the signed agreement. Now just waiting for the check, which I will cash at a check cashing place and deposit the cash into my new bank account :D

Great! Treat yourself to something special.

This is my first payday in a long time where no automatic withdrawals from PDL companies has come out. A status of the three companies that I am dealing with:

Loan Shop Online: Account is marked paid in full and partial refund of overpaid charges should be on its way.

Nationwide Cash: Account is marked paid in full. Company refuses to refund overpaid charges. I have continued bugging them to repay.

Zip 19: So far company has waived finance fees and offered a repayment plan of outstanding balance. I have refused the offer asking that account is being marked paid in full and that they refund overpaid charges. I am also in correspondence with BBB of Mainland B.C in Canada, where I filed a complaint. Company has responded, but I have not found that their response is satisfying my complaint.

I have not heard anything else from BBB of Delaware where I filed complaints for Loan Shop and Nationwide Cash, and nothing further from FTC. I have also filed complaints with eConsumer.gov - that handles cross border complaints but nothing from them either.

This forum has been really helpful in dealing with the illegal lenders.

Thanks
Dennis

Feels good, doesn't it!:D