Illigal payday lender letter of response
Date: Tue, 10/02/2012 - 14:45
Need some advise on this letter sent back from an Illigal payday lender, I have paid them 1055.00 on a 500.00 loan and in the state of wyoming they are no rollovers or extentions allowed and they are suppose to have a license to do business in my state. They are using the tribal scenerio on me, they are not licensed in wyoming and I believe they are not in this country as they do not supply a physical address on their website. peppercash.com. Here is the letter they sent to me.
Thank you for your email. We are sorry to hear that you are unhappy about your recent experience. Our reputation is important to us and, as such, we are willing to consider the circumstances surrounding your request in order to determine the appropriate action. Having reviewed your complaint in detail, we would like to mention a few points of issue before commenting on a resolution.
We would like to point out that when you were presented and signed the Loan Agreement (which fully discloses the terms as well as the payment options) on May 18th, 2012 at 4:15 PM from IP 209.193.103.185, it was your responsibility to read the terms and conditions.
Please be advised that Duck Creek Tribal Financial, LLC (D/B/A PepperCash.com) is a Tribal enterprise, wholly owned and operated by the Lac Vieux Desert Band of Lake Superior Chippewa Indians, a federally-recognized Indian tribe and sovereign government (?Tribe?). Because the Tribe regulates its own consumer financial services pursuant to Tribal law, state licensure or regulation is unnecessary and inapplicable to the Tribe, and, by extension, Duck Creek Tribal Financial, LLC.
Notification was sent to your email address at the time of funding approval, as well as prior to each and every due date, in which specifically details in bold the auto renewal policy that is about to occur and the payment options available. You have submitted your complaint from this same email address therefore, confirming you have in fact received the approval and renewal emails mentioned above.
Our records indicate that your current balance is $531.25. This includes the Principal amount of $425.00 plus the Finance Fee of $106.25.
However, we understand that many people are experiencing difficult times. So, while we are not obligated to do so, and in full and final settlement of your grievance and any claims you may wish to assert against us, we are willing to settle your account. As a settlement we will mark your account Paid in Full, this will close your account and prevent the balance from being sent to 3rd party collections. Agreeing to this settlement will freeze any interest or fee amounts currently outstanding.
To finalize this settlement option, please reply ?I AGREE? in the subject heading of the email. Only upon receipt will settlement be made.
Thank You,
Support@ PepperCash.com
1-888-945-2727
Thank you for your email. We are sorry to hear that you are unhappy about your recent experience. Our reputation is important to us and, as such, we are willing to consider the circumstances surrounding your request in order to determine the appropriate action. Having reviewed your complaint in detail, we would like to mention a few points of issue before commenting on a resolution.
We would like to point out that when you were presented and signed the Loan Agreement (which fully discloses the terms as well as the payment options) on May 18th, 2012 at 4:15 PM from IP 209.193.103.185, it was your responsibility to read the terms and conditions.
Please be advised that Duck Creek Tribal Financial, LLC (D/B/A PepperCash.com) is a Tribal enterprise, wholly owned and operated by the Lac Vieux Desert Band of Lake Superior Chippewa Indians, a federally-recognized Indian tribe and sovereign government (?Tribe?). Because the Tribe regulates its own consumer financial services pursuant to Tribal law, state licensure or regulation is unnecessary and inapplicable to the Tribe, and, by extension, Duck Creek Tribal Financial, LLC.
Notification was sent to your email address at the time of funding approval, as well as prior to each and every due date, in which specifically details in bold the auto renewal policy that is about to occur and the payment options available. You have submitted your complaint from this same email address therefore, confirming you have in fact received the approval and renewal emails mentioned above.
Our records indicate that your current balance is $531.25. This includes the Principal amount of $425.00 plus the Finance Fee of $106.25.
However, we understand that many people are experiencing difficult times. So, while we are not obligated to do so, and in full and final settlement of your grievance and any claims you may wish to assert against us, we are willing to settle your account. As a settlement we will mark your account Paid in Full, this will close your account and prevent the balance from being sent to 3rd party collections. Agreeing to this settlement will freeze any interest or fee amounts currently outstanding.
To finalize this settlement option, please reply ?I AGREE? in the subject heading of the email. Only upon receipt will settlement be made.
Thank You,
Support@ PepperCash.com
1-888-945-2727
They are illegal as they are tribal. Their laws do not apply to
They are illegal as they are tribal. Their laws do not apply to you. I would strongly recommend that you ask for your refund as it is due you as overpayment. Stress that you will agree to settlement when you receive your refund.