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651 204 1341 - Has anyone worked with I.C. Systems?

Date: Mon, 04/17/2006 - 16:58

Submitted by ambsmom
on Mon, 04/17/2006 - 16:58

Posts: 3 Credits: [Donate]

Total Replies: 98


How many times can a collection agency call per day? I don't ever answer and really don't know who they are. The number is 651-204-1341. They call my cell and then my home (back to back) several times a day. I've picked up the phone and hung it up several times but I think that just makes them call more. Any suggestions?

By the way, I really am enjoying this website! Lots of info!


So, I told the collector that they were calling my cell phone and they said since that was the only number they had for me, they could continue to call it. I told them that I get charged everytime they call but they don't seem to care. I told them to correspond by mail but they won't listen. What do I do? I know I need to send one of those letters but I can't find one that sounds decent. I'm not going to work with any collection agency on this one. Earthlink is trying to &*&(&* me and they have to fix the bill before they get any money. So, what do I do?

Thank you!


lrhall41

Submitted by ambsmom on Fri, 10/20/2006 - 10:57

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We recently had our phone number changed and started receiving calls from (651) 204-1341 about five to six times a day. I tried to be nice when I called the collection department at IC Systems, but the representative pretty much gave me the run-around and claimed that our number was not listed in their files and that they would need a name to search (but good thing I had read this forum beforehand and was not smart enough to provide them with a name). Finally, I decided to call the number provided by Goodooer (posted Jul.31.2006) and it seems that did the trick. So to everyone else out there having the same problem with this:

Call: (888) 229-8848 extention 2247 and ask for Tom. Say you're not a debtor and ask for them to stop calling. They claim they will list it as a bad number and will not call again effective in 24 hours. Alternatively, you could also try (888) 474-8332


I.C. System, 444 Highway 96 East
St. Paul, MN 55127-2557

ahh, the mighty wonders of the internet. thank you guys so much for this blog/forum! it's been quite helpful. without this i would not even have been able to link the (651) 204-1341 number to IC Systems.


lrhall41

Submitted by on Mon, 10/23/2006 - 09:06

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To answer what is k7.net, its a company out of the Seattle Washington area that centralizes all your VM, emails and faxes to one location, they call it unified messaging. It is a program that works off your PC. sounds like a site that might phish for information, not sure but I also don't know if I would want ALL my messages downloaded to my computer. My answer to bill collectors is to just ignore the calls until i am ready to deal with them.


lrhall41

Submitted by PDLFREE on Mon, 10/23/2006 - 10:47

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You are going to have to prove that it cost you money for an inbound call to your cell phone. Especialy since that is your only contact number and almost every cell phone company has free inbound calling.

You need to send in a letter of dispute and any proof on why you feel you do not owe the amount listed on the debt. Be detailed in your dispute letter explain exactly why you don't owe this debt or the amount. Because they are going to be going over you bill details.

******

7:55 and not 8? A 5 minute difference is not a great deal. Filing a complaint will bring it down to who's clock is correct or not. I mean you can but I bet they can get that one dismissed easily.


***

collection agencies usualy have a signed contactact with your creditors. 8 times out of ten they get paid if you pay the creditor or not. Paying them, if you haven't paid the balance in full with the creditors, usualy gets the calls to stop if you work out something agreeable with them for the both of you.

It really isn't sticking it to them if they get paid no matter who you pay.
*****


lrhall41

Submitted by FYI on Tue, 10/24/2006 - 05:22

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Earlier one of you said the above. In my experience, it isn't so. I receive phone calls 6 days a week from a CA for the people who used to have my phone number. I have the phone number unlisted. I have told them over and over that I am not "Bob Smith", do not know him, am not related to him, and have nothing to do with his debt. They tell me I am lying and they will take me and my wife, "Mrs. Smith", to court. I wrote them a number of letters, also the Attorney General, the Governor, and filed a claim against them with the FTC as they revealed this couples name to me and the fact that they owe a debt, as well as harrassing my family members. They still call. They don't belong to the BBB ! It seems nothing will stop them. I don't want to have to change my number as I have had it for two years and it's a hassle to notify all the people who need to call me. The FTC answered me and said they do not intervene ! I read that as " F U ! ".
Now I just look at the caller ID and don't pick up. Let them waste their money when they should be spending it looking for the Smiths.


lrhall41

Submitted by on Thu, 11/02/2006 - 12:49

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My mother is getting these calls too. everyday with a female voice speaking. I plan to get her caller id and only pick up the phone with the numbers we notice. any call that comes in that we don't notice, we wont pick up:)


lrhall41

Submitted by on Tue, 11/07/2006 - 11:36

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That same number calls me like 10 times a day!!! when I have picked up its always automated so I hang up,, I don't have a clue who they are but the call me constantly!


lrhall41

Submitted by on Wed, 01/10/2007 - 19:03

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i'll probably never check this forum again just having fun reading it...but if you want to get rid of CA calling your cel phone just make it so it auto forwards to there own number or a weight loss company or something else everytime you skip the call. :) just remember to answer the phone when your friends call. After a day or two of this they will get over calling you...works like charm.


lrhall41

Submitted by on Thu, 01/11/2007 - 17:35

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We had also received many calls from this number. Finally after returning the call about the 5th time, they anwered. They were seriously rude, but said they will remove our number since we do not owe anyone. Time will tell.


lrhall41

Submitted by on Thu, 02/22/2007 - 19:03

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I keep getting calls from 651-204-1341 but when I do answer I am always told by computer that there is high call volume and I am put on hold then cut off. If it was a collection agency if no one answers they would leave a message and not be afraid to tell you who they are.


lrhall41

Submitted by on Mon, 04/09/2007 - 18:22

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can having fund that need to be paid make you credit bad


lrhall41

Submitted by on Mon, 04/16/2007 - 19:00

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Hello all. I have been getting calls from the 651-204-1341 number and now I know it's IC systems because of this site. They call my cell phone every 5 mins now for the past two days. I did not know it was them and have no idea why they are calling me. Is there something I can do about it.


lrhall41

Submitted by on Thu, 06/14/2007 - 06:02

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I need help.
I had major surgery in Oct. 2006, which disabled me for working Full time. I work P/T and with 4 children, I find it VERY hard to play catch up with my bills. Ive tried reasoning with these debt collectors, and they are without feelings. I tried to take out a personal loan, being that I own my house, and was denied because of my credit. What can I do, these collection agencies are harassing me and my family. Yes, my family! These voltures do not want to hear that what ever it is I make in salary I have to spread out to pay everyone.
Pls. reply
SREOIA


lrhall41

Submitted by KDKSMM on Thu, 06/14/2007 - 12:15

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Ok, I just read through this thread, and some things should be cleared up for everyone.

First, someone asked about how many times a day a CA can call. FOr some reason the federal law does not list a definite amount. However, I have seen other people say "they can keep calling and if you do not pick up the phone it doesnt count". This is incorrect. This is exactly what the fdcpa says about this in section 806:



Notice how it says "causing the phone to ring OR engaging in conversation..."? Simply put, a CA cannot legally call your phone over and over each day, whether you pick up or not. Again though--since there is no set limit within federal law as to how many times a day they can call you, it comes down to matter of opinion. Recently, I came across a lawsuit in which a CA was found to be harassing the consumer because they called six times in a week. I found another that ruled that harassment had taken place with over 80 calls in 9 months. This decision will lie within the opinion of the judge or the jury assigned to the case, it would seem. Currently, I am working on one situation with a CA that has called my home something like 80 times in a month. If that doesnt qualify as harassment, nothing will. Of course, the fact that they have refused to validate, as well as refused to honor the C&D request we made, all of this will tie in nicely when we file suit against them.

Second, marlee has stated that you need to tell the CA on the phone to stop calling. This will not help you in any way. The law requires this notification to be made by you in writing, not over the phone. If you tried to fight it in court after telling them on the phone, they could just say "we dont know what youre talking about". Now, if you have the call recorded, thats one thing, but in the end the law still does say to notify the CA in writing. This is what the certified mail letters are for that everyone talks about in here. Send them. Cend them CMRR, so you can prove they received it. If they call after they get this letter, you should then sue them. Period. At present, in addition to the one CA I mentioned above, I am also dealing with ERMI right now. And they, just like LTD, have ignored my cease and desist demand. LTD sent a settlement letter a week after they got my letter and they still call....and ERMI still calls too. So....LTD is about to get sued, and so is ERMI. And honestly, I am at the point where I cant wait. I am usually a pretty easygoing guy, but with all the BS these idiots have put on us lately, I am basically out for blood. And before any collector types try to say "just pay the bills", they havent even validated yet, so I dont even know anything about the supposed bills!!

Marlee--your posts are most welcome. It is refreshing to see that someone in this industry knows how to be respectful. I really appreciate your point of view and the attitude you present. And for what its worth, you can do so much better than NCO anyways...


lrhall41

Submitted by skydivr7673 on Thu, 06/14/2007 - 14:43

( Posts: 2036 | Credits: )


Skydiver,
Great points as usual. I guess too many times is in the eyes of the beholder, right? It would be great to get a set number, but that would be a pipe dream, lol.
I have mapped out my bills for the rest of the month and have told two of my creditors that they will get paid shortly. Every time they call me now, I just say "read the notes--no change" and hang up!
And Marlee, hopefully you can come over from the dark side! We'd love to have you...


lrhall41

Submitted by kscornell on Thu, 06/14/2007 - 20:41

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I.C. System is a collection company owned by e-bay. The best way to have them to stop calling is by calling them and telling them that you get several calls...
"Change your name and say that you've had the call for a few days, and that it's your new number" they'll stop calling... I told them that my next call would be to the FTC (Federal Trade Commission) My calls stopped right away!


lrhall41

Submitted by on Tue, 07/31/2007 - 06:24

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i am getting call daily 3 times but they neither answe nor recrded massage which is wrong it should not be done


lrhall41

Submitted by on Thu, 08/16/2007 - 17:09

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I hate to revive an old thread, but I am also having a problem with this number. I have spoken to them and they identified themselves as IC Systems and claim to be collecting a debt filed on behalf of eBay.

I have asked them FOUR TIMES (no exageration, literally four times now) to send me information in writing and not to communicate with me by telephone. I have yet to receive anything in writing despite verifying my address, and they continue to call me 4-6 times a day. One day they called me within an hour after I asked them to stop calling until they could send me something in writing!

How do I make them stop? The fdcpa says that I have the right to ask for proof of the debt, but they're not sending anything and, apparently, do not intend to do so. If I owe a debt, I will pay it, but not to someone who just randomly calls my phone.


lrhall41

Submitted by on Wed, 08/22/2007 - 13:13

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You need to send the debt validation letter in writing along with a request to cease and desist all communication on the phone. Send the letter through certified mail and return receipt requested. Once they have received your letter, the burden of responsibility to prove the debt will be on them. And if they call, they will be violating the federal laws. It will be time for you to record the phone calls after checking your state laws. Keep a log file of date and time of the call and the name of the person, and consult an attorney.


lrhall41

Submitted by a_neblat on Wed, 08/22/2007 - 17:05

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these people call me all day also !
I hate them .GRrrrrrrrrrrrrr
I have talked to them,lied to them,answered and not answered !
I can't make them stop either

Has anyone stopped them? without paying.
????????????????????????????????/


lrhall41

Submitted by on Fri, 10/12/2007 - 08:20

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Please help. I get so many calls from this company in a day it is hard to count! Starting this morning at 8 am to 9 am I got 8 calls, one every 5-10 minutes. I have been getting these calls for about 2 months now and have reported them to donotcall.org and is seems to have gotten worse. What can I do to stop this??? This is my cell and they chew up so many minutes of mine monthly...it is just not right...I answered once and no answer from them, the second time I told them it was my cell and if they didn't stop calling me I would report them...so far it has done no good...anyone out there no what I can do? :?:


lrhall41

Submitted by on Thu, 10/18/2007 - 06:57

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Don't you just love it when a "Guest" posts a comment to the forum, like the one above? Doesn't contribute to the topic at all, and is just plain silly. Not to mention the fact "Guest" is replying to a post almost a month old. <> Must work for a CA that thinks the fdcpa is optional for them.

Guest, all they have to do to stop the calls is send a C&D letter. They also have the right to request validation of the debt in order to ensure it is actually their debt. CA's are required by law (the FDCPA) to abide by these requests. Some don't, that's why this forum exists; to educate debtors about their rights.


lrhall41

Submitted by FloridaRon on Thu, 11/08/2007 - 03:27

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actually collection agencys CAN call you cell phone and most people even prefer it-- if the "debtor" or person owing the money asks the collector to stop thats when they have to.


lrhall41

Submitted by on Thu, 12/27/2007 - 15:47

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LJ,

You're wrong.

A cease and desist letter is just that! It doesn't mean "please stop calling me on my home phone. Use my cell phone instead."

Once a CA receives a C&D letter, they can make one more phone call to advise the debtor it has been received, or to let the debtor know of any legal action they may take against them. That's it. They can't start calling the debtor's cell phone, neighbors, work, bosses, grandparents, baby sitter, family dog, etc.

Some CA's may think that's what it means, but they are incorrect. Once they start calling the debtor on their cell phone, that is a clear violation of the fdcpa and the debtor can sue and win.

So, good luck if you are a collector and that is what you do because you're going to eventually get your company sued. If you haven't already.


lrhall41

Submitted by FloridaRon on Fri, 12/28/2007 - 13:18

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...and to me as well. My father and I own a piece of property together--both of our names are on the title. Younger brother and my father both have the same first and last name, but my brother died in 1999.

About a year ago, my father got a letter addressed to his first name, his last name, complaining about unpaid parking tickets from Chicago. When he looked at the license number on the vehicle, it was for a car my father never owned... When he showed it to me, I recognized the license # as belonging to my dead brother.

My dad called them up and said this person died in 1999, and further, several of the tickets appear to have been issued AFTER he died and the vehicle had been sold and transferred to another person. After discussing it with the person who answered the phone, she said she'd "Look into it" and took down his name, mailing address and phone number... but when she asked for my dad's SSN, he said "Why do you need that?" And he got back some **** and bull reply about record-keeping. So he made up an SSN. He followed up a couple times, didn't hear anything for three months or so, and simply decided to ignore it.

Flash forward about six months, same organization now starts mailing letters to my father about tickets issued to my dead brother of the same name, and the collections letters reference the bogus SSN my dad gave them.

So, yes, the sleazier collections agencies will indeed try to force debts onto other people... It is a game. At some point, they're hoping to find a person who has enough money and a high-enough credit score that it isn't worthwhile for them to fight it, and they just pay.

[color=Red]****Adult term removed - Jason[/color]


lrhall41

Submitted by on Thu, 02/28/2008 - 10:01

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Tom_m_indy,

I should be surprised at this, but I'm not. I do find it, however, really despicable that they did this. I'm glad your father had the presence of mind to give a bogus SSN. At this point, I don't think there is much the CA can do, especially since they are using said bogus SSN and not a real one.

It's a shame, though, they are trampling all over the memory of your deceased brother by doing this.


lrhall41

Submitted by FloridaRon on Thu, 02/28/2008 - 16:24

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Answering the phone and telling them not to call again makes them call more in my case. I was told not to answer or even pick up and hang up because that will give them a reason to keep calling. Just dont answer the phone. They never leave a message and after a month or two they generally stop.


lrhall41

Submitted by on Fri, 03/28/2008 - 08:27

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This number has been calling me for months now, 3 to 7 times a day on my cel phone. It must be an ebay thing as I have a 60 or 70 dollar balance with them which I refuse to pay as I had a couple non paying bidders on vehicle and boat I sold. I reported it to ebay but the seller fees where never removed. I tried getting ebay to remove them and they never did. This is on an 8 year old ebay account with over 300 positive feedbacks, 99.8 percent positive. I have answered the phone a couple times but is always a recording and put on hold, so I just hang up, not going to burn minutes on hold. They never leave a message either when they call when I don't answer. Very annoying indeed. Wonder if my cel phone company would block the number if I called them and complained they were harassing me.


lrhall41

Submitted by on Fri, 05/09/2008 - 07:59

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It's easy to turn in a harassing creditor for these telephone calls. I've turned in three companies for this type of call, and the calls stopped after about two weeks. Begin with an email to their "info@" box and cc it to the FCC. This works and quick!


lrhall41

Submitted by on Fri, 12/26/2008 - 10:55

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The Fcc is in charge of enforcing the laws on Debt calls over any telecommunications device. Contact their website direct hxxp://esupport.fcc.gov/complaints.htm


lrhall41

Submitted by on Fri, 12/26/2008 - 10:59

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Try this.
Collections Agent: "May I speak with xyz"
You: "This is a cellular phone. Do not ever call this number again. The person you want is not at this number"

This usually works for me


lrhall41

Submitted by on Fri, 12/26/2008 - 13:30

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ICS has been calling trying to locate a relative. We told them we don't know where she is and stop calling. Sent the registered letter to stop and have receipt for it but calls continue. We owe no money.
Where can we turn for help?


lrhall41

Submitted by on Mon, 05/04/2009 - 13:40

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Hey guys... I have been bombarded with calls from this number as well... I just got in contact with them and they removed my number from the list as they were trying to contact someone else with my number... here's the number to call and have your number removed... 888-229-8848

hope this can help!


lrhall41

Submitted by on Thu, 09/17/2009 - 13:40

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Quote:

Originally Posted by Anonymous
There are a few collectors on this site who have respect for others and thier job. It sux that all the collectors were not like this. Accually, If the government did anything about the illegal practices of some agencies, we wouldnt have a problem either.


do you think before you post?

Actually the government has provided consumers with adequate protection, some might say it's over the top. In fact consumers are SO protected that CAs aren't even allowed to say why they are calling until you verify who you are. This often makes CAs seem invasive and annoying.

The protection also works under the assumption that people will answer their phone and hold a conversation with the person on the other end. No you don't like the calls but won't answer in the first place? well thats too bad. They won't stop calling until you resolve to handle your issues in an assertive manner...


lrhall41

Submitted by on Tue, 12/15/2009 - 18:52

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Quote:

Originally Posted by Anonymous
do you think before you post?
Actually the government has provided consumers with adequate protection, some might say it's over the top. In fact consumers are SO protected that CAs aren't even allowed to say why they are calling until you verify who you are. This often makes CAs seem invasive and annoying.
The protection also works under the assumption that people will answer their phone and hold a conversation with the person on the other end. No you don't like the calls but won't answer in the first place? well thats too bad. They won't stop calling until you resolve to handle your issues in an assertive manner...


That's why I love Massachusetts,,,,,,2 calls a week is all that is allowed.


lrhall41

Submitted by on Tue, 12/15/2009 - 18:59

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Quote:

Originally Posted by Anonymous
I also had this ICS calling my cell phone all day at .25 minute. Of course, I stopped picking up after seeing the number again and again on the ID. I did call them and spoke to someone who asked for someone whose name was not familiar so I assume they think my phone belongs to him. They said they would remove my number and the calls are still continuing. I just filed a complaint on the donotcall site but who knows when they will get to it.....
Except not... The CA foots the bill for outbound calls. You're not paying a dime for them to call you. Just as well they provide debtors with toll-free numbers to call in.


lrhall41

Submitted by Huus on Fri, 04/09/2010 - 17:15

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