Most interesting work week EVER!!!

And as a fellow princess (thanks to bossy) I second that declaration. I think it wasn't meant to me Ari and I hope your health will bet better now. Something better will come along.

My health will get better! I'm using this time to get into the best shape of my life, bring my blood pressure down, be a temporary stay-a-home mom to my kitten, love myself, spruce up my apartment, and search for a real job.

Yea! Aris' gonna moon them :D ...Karen

Mooning?

What window do I need to look out?

The window in front of the main foyer at the Pensacola West Corporation.

What jerko's, Ari...Heck with them anyways. :-P

I could always set up a prank telephone call for ya. ;-)

That would be so cool!

That's right heck with them! Call center telemarketing losers! I wind in their general direction!

Hi, I just saw your post. I am 26 as well and have been dealing with the BP issue. Last time I went to the doc mine was 178/119. The doc flipped, gave me some pills to bring it down right away and kept me there til it started to go down. This also happened several months ago. My problem.... birth control pills. I am back off of them again and I did my bp earlier today and it was 128/74. Are you on the pill? I know that I thought it was life too. I am an accountant, it was tax season so I was working 55+ hours a week, in school full time taking 15 credit hours, and have two boys by myself. My doc made me start crying cuz she said I was going to end up dead if I didn't drop some things in my schedule.

Nothing in life, especially a job, is worth you losing it over. I really hope things are better for you now.

I am on the pill! Have to be for life for medical reasons. My all time high was 202/139 and that was last night before bed. I think that if they didn't sack me, they'd have to bury me and explain the whole thing to my husband, why they felt I had to die just so they could meet their stupid numbers. Worst place ever to work. This corporation, a telemarketing corporation to boot, goes through employees in the same fashion that most people go through coffee grounds. This company is cannibalizing itself and soon enough will have run out of Pensacolites to hire and fire. Pbbbbbbbt!

Ari, Please take care of yourself. Take it from someone who has the health problems. You are to young for all of this. I am 42 but somedays I feel like 92. I have diabetes, chrons disease. I had 3 major surgies within 15 months of each other and facing another surgery the day after labor day. You did not need that job. Get your health straight first. Good things happen to good people and you will find a great job soon. Take Care God Bless KYSIDE38

Ari, take the next few days to just RELAX...Try to get that pressure down.

OH...And I WILL be making plans today for a phone call to West Corp....I'm taking requests! :)

I can't wait to hear the details! This is going to be so funny! I hope you tape record it.

I need to dig through my uncle's closet this weekend..He's got a tape recorder with a phone connection...Then on Tuesday (my day off), it's on...:)

I'm also sending them a rather irritated letter about what happened and the events leading up to it. Just to put them in their place and hopefully make them take a long look in the mirror.

I was told that if I wanted to dispute the case, I should contact a certain corporate mediator who shall remain nameless on the forum, here's a copy of the letter I'm sending:

Dear Mr. #####,


I am writing to you about my recent termination. To dispute the reason I was given, and take this opportunity to really stand up for myself for once.

The reason I was given for my dismissal was ???????rudeness???????. I was given the opportunity to listen to the call and hear their version of things. What I heard was not me being rude, it was me being tense, but trying my best to make myself heard to a caller who had a hearing difficulty.

Tense, because from the moment I started taking these calls, the pressure has been on full force to meet all these quotas, watch every second of everything I do, watch what I say down to the letter, tolerate a lot of downgrading talk from the callers, and grit my teeth while I endure what I came to call the ???????You-can????????t-do-anything????????right reports??????? namely PDM????????s and QA????????s. Finally, tense because I was never allowed to have my dignity and was always caught in a vise of manipulation between PIN-happy managers and customers who were unnecessarily belligerent about not wanting an offer.

When I was terminated, I also don????????t think I was given enough of an opportunity to stand up for myself. I was in a compromised position with two managers looking down at me as if I was to be pitied. Rudeness is not what I am guilty of. Rudeness is what I had to endure day in and day out from these callers. It all wore on me, rudeness from callers and criticism from management. I did bring this concern to one of the managers that day, only to be told that ???????American Express says that they have the right to treat agents as good or bad as they want.??????? Quite frankly, that is very wrong and a very ugly thing to say. It doesn????????t matter who some of these people think they are, nobody has the right to be verbally abusive. To do so for no good reason, not even anger or frustration, is harassment.

The funny thing is, had one of the team leads not been so quick to hit me with an undeserved PIN, I may have taken an opportunity for advancement, hence I wouldn????????t even be writing this letter. I hold a Bachelor????????s Degree in Business Administration and Marketing, and I graduated summa cum laude. I could have done so much more than taking calls and brought so much more to the table at West. But sadly, this corporation goes through employees at the same rate most households go through coffee grounds, and for very weak reasons I might add. That????????s a shame.

Let me just wrap this up by saying that I????????m not writing to fight for my job back. I do not want that much unnecessary stress back. However, I do deserve to be heard out. Or in this case, read out. Thank you in advance for your time and consideration.