Debtconsolidationcare.com - the USA consumer forum

Important notice

Date: Mon, 07/17/2006 - 15:01

Submitted by anonymous
on Mon, 07/17/2006 - 15:01

Posts: 202330 Credits: [Donate]

Total Replies: 222


Customers,

My name is Josh Mitchem, I am the Vice President of Platinum B Services. I am writing to tell you that some of the advice given by people on this forum, while meant from the heart, is not good advice.

I will make things clear for one and all on how to contact loan companies and how to better handle your accounts. The things I am going to tell you are not some big secret.

First, if you need to contact any payday loan company, your paperwork that is emailed to you when you hit the submit button has all the contact information you will ever need. If you do not have your paperwork, your bank can give the loan companies phone number.

Second, IF YOU CLOSE YOUR ACCOUNT, STOP PAYMENT, OR REVOKE AUTHORIZATION YOUR ACCOUNT WILL BE SENT TO A COLLECTION COMPANY(as stated in your paperwork). The best thing to do is contact the loan company and payoff your account. If you cannot pay in full most loan companies will make arrangements with you. Alot of the "helpful" people on this forum will tell you stop payment, you can do this, but keep in mind collection calls will start shortly after, making things even harder on yourself.
I understand that sometimes you have to close your account due to fraud or other reasons out of your control. If this is the case call the loan company and tell them the situation BEFORE THEY DEBIT YOUR ACCOUNT.

Third, As you have probably figured out by now the collection company and the loan company are not affiliated. The collection companies that are used are outside collection companies, hired to collect the debt. THEY ARE NOT THE LOAN COMPANY PRETENDING TO BE A COLLECTION COMPANY.

As I said before, the things I have posted are not a big secret that has been kept from you. I feel an informed consumer is a good consumer. I want our customers to know what will happen if they take these types of actions. It will relieve your stress and mine. I do not enjoy hearing how upset customers are because they followed what they thought was good advice. With that being said bear in mind, there are many customers that take these loans with the intent to defraud us. I do not believe the customers on this forum are those customers. On the contrary I believe you are all here to get out of the debt cycle and move forward in your financial growth. Payday loans CAN help if used properly. They are not a second form of income. If used as a PAYDAY loan they can help in a tight spot.

Please understand I do not respond well to being bombarded with senseless badgering about the payday loan industry. I am here to give advice that will help you and your loan company to find a closure that benefits both parties. There are topics I will not discuss on open forums, however if it pertains to keeping our customers out of the debt collection cycle I am here to help. In closing I am always happy to work with and talk to our customers. If anyone would like to respond to this I will answer your questions within a reasonable time frame.

Sincerely,

Josh Mitchem
Vice President
Platinum B Services


Erzeke,

I do not think that the business model that we run is shady at all. In my opinion, in order for a business to be shady it must also be deceitful. We have never done anything to deceive our customers. We disclose all of the information up front. We have never hidden anything. The loan paperwork that our customers receive when they apply tells them what the apr is as well as the finance charge and how the whole process works. I have also said on many threads that I do not feel that $30 per 100 is an exorbitant amount to ask for when loaning money to complete strangers. As far as the state to state issue, until they can find a way to govern cyberspace than loan companies will continue to operate as they are now.

Josh Mitchem


lrhall41

Submitted by on Wed, 08/09/2006 - 12:35

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Thanks for the reply, Josh.
I was just perusing one of my previous payday loan sites and they have a large number of states that they don't lend to anymore due to their state lending laws...This is in addition to the ones like Georgia, where it is illegal.
I'm just curious as to why payday lenders feel justified in lending to states that have usury laws on loans, and why is the internet any different?
One of the lenders I spoke with told me that when I went on the internet to get loan with them, it was the same as going to his states' place of business. So if the loan is originated in another state, wouldn't the customer's state laws prevail here since the lender is transmitting the monies to another state? It sounds to me this is a Catch 22 situation. Don't you agree?


lrhall41

Submitted by erzeke1 on Wed, 08/09/2006 - 12:50

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Sue,

Alex from FTR will be contacting you soon to go over some of the options available to you.

Erzeke,

The internet is different in a couple of ways. 1) The internet has no domain. This is how internet lenders get around alot of state laws. How can any state govern a transaction that takes place on the internet (cyberspace) that would be like trying to govern a transaction that took place in a spaceship. U.S. property, but not state property. This is why internet lenders only follow federal usury laws which needless to say there are very few. As far as the lender that told you it was like coming to his state, I am not sure where he got his information. I received the information I gave you, from several diff. attorneys and the U.S.A.G.'s office. Now in my understanding of contracts the state in which the contract was signed is the state laws that are followed. Where the money is sent is irrelevant. Besides how do you determine what state the money was sent from? Remember the internet has no domicile, no home, thus no orgination point. So I ask your opinion, what state do you think the loan orginated in? Yours or Theirs?


lrhall41

Submitted by on Wed, 08/09/2006 - 13:10

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1. I think where the money is sent is highly relevant. Doesn't the FDIC partner with the banks these pdls use and can revoke this at any time? Not real sure on the specifics here, but am digging deeper into that angle.
2. The state the money originated from? see above.
3. As far as the origination of the loans, this could continue to be a moot point. I agree, it's all a matter of opinion. No one here is right, but sure makes a damn good argument! lol


lrhall41

Submitted by erzeke1 on Wed, 08/09/2006 - 13:17

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Josh,

So you are saying that if you lend me money in Iowa and you are in Kansas that neither one of these laws apply:

Quote:

IOWA, the legal rate of interest is 10%. In general consumer
transactions are governed at a maximum rate of 12%.

KANSAS, the legal rate of interest is 10%; the general usury limit is
15%. Judgments bear interest at 4% above the federal discount rate.
On consumer transactions, the maximum rate of interest for the first
$ 1,000 is 18%, above $ 1,000, 14.45%.


I don't want to get in a big debate with you but we know I'm in Iowa and Platinum B is in Kansas so which one would apply?


lrhall41

Submitted by CycloneFan on Wed, 08/09/2006 - 13:17

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Here's something else off http://www.fdic.gov/

Quote:

STATE LAWS

--------------------------------------------------------------------------------

Many State Laws also provide rights and remedies in consumer financial transactions. Unless a state law conflicts with a particular federal law, the state law usually will apply. Some states have usury laws, which establish maximum rates of interest that creditors can charge for loans or credit sales. The maximum interest rates vary from state to state and depend upon the type of credit transaction involved


But I suppose that because it is a payday loan that it would be exempt from this?

Govt link made active - Mike


lrhall41

Submitted by CycloneFan on Wed, 08/09/2006 - 13:21

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What I am reading from Josh's latest post is the contract is signed in the state of the consumer therefore the consumer's laws have to be followed. I have been told this by a few different attorney general's offices whether it is an internet lender or not. Now, in my state YOU HAVE to BE LICENSED. It doesn't matter if you are an internet lender or not and I believe more states are cracking down on this. Josh, you have brought up some valid points and have enjoyed your latest posts.


lrhall41

Submitted by Cow & Chicken on Thu, 08/10/2006 - 17:40

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It does not matter if I join up or not, I could still hide. It does not make me any less real that you "Sue". How do we know your name is really Sue? My point to you was Josh was trying to help thats all. You did not let me down, your reply was exactly what I expected. Have a nice day.


lrhall41

Submitted by on Fri, 08/11/2006 - 07:21

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Guest,

I appreciate you sticking up for me, but it was just an honest mistake, no big deal.

Sue,

I have not had a chance to talk with Alex since we last spoke, but I certainly hope he took good care of you.

Mishele,

I may have crossed some wires in my post. Sometimes I get to ramblin a bit, and things dont always come out as clear as they sounded in my head. The issue of where a contract was signed is a tough one. The point I was trying to make is that you can not determine where the contract was signed, because it was done in cyberspace. It was not signed in your state or my state.


lrhall41

Submitted by on Fri, 08/11/2006 - 10:29

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Exactly Josh,
Like I said, we can argue this to death.
But licensing becomes an issue.
If a pdl is not licensed in the state it was signed in, the contract is null and void.
The whole thing becomes a mess once defaulted on.
I checked with my states' Business and Professional Regulation and was referred to our Statutes governing deferred presentment providers as well as money transmitters.
What do you think about the FDIC issue?


lrhall41

Submitted by erzeke1 on Fri, 08/11/2006 - 10:44

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Josh..
The contracts are physically signed in the state of the debtor.
For example, if you buy insurance either physically or over the internet, the company must abide by the laws the consumer lives in.
That's only logical...
The licensing debate is individualize by state. Under Florida law, payday lenders are considered money transmitters and deferred presentment providers. There are numerous statutes explaining this process, including violations.
This information was provided to me by the head of the Dept. of Bus. and Prof. Regulations.


lrhall41

Submitted by erzeke1 on Mon, 08/14/2006 - 12:09

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Josh,

Thanks for the reply. I have been told by my division of financial institutions that an internet payday lender must be licensed per state statue in order to loan money to any consumer in my state. This has also been cofirmed by my attorney general's office as there are stricter payday loan laws now than before. I agree that it can be difficult to prove and I think it happens to depend on someone's circumstances as well. I have never had a loan with your company but it's good to see you taking a positive initiative on this board. You are a rarity in the pdl industry as far as I'm concerned. Believe me, I have overpaid some companies by hundreds or even thousands of dollars per state laws. There is a fine line that can be or cannot be crossed at times.


lrhall41

Submitted by Cow & Chicken on Mon, 08/14/2006 - 15:57

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