Anyone heard of Tenncor?

They probably will keep calling her. I have never heard of that one, but somebody here probably has. I would recommend that you do exactly what you said - write a cease and desist letter and give them your address. That way Mom won't be bothered with it anymore!

~Mary

Buy mom an answering machine that she can use to screen her calls. Tell her just don't answer the phone if it's not someone she really doesn't want to talk to. Make sure she understands that people will take advantage of her desire to be polite, but these are not polite people and she ought to just ignore them.

As to your writing to them: look elsewhere on this site (see the "search forums" thing on the lower left) for "demand for verification" or "demand for validation" letters. Also read up on the fair debt collection practices act or fdcpa, also on this site.

Ask mom to get the name of the caller (first and last) and the name of the company, and the street address; tell mom if they refuse to give any of that information, they're in violation of the law and are in the category of harassing phone calls; she can use caller id to log the call, but should also use call trace (which costs extra but provides official documentation of the call that the cops can use), and tell her to call the police.

Thank you. I will tell her to ask for the information - then I will send the letter. I will also ask her to note the time/date of any call. She doesn't believe in caller-id. lol

Thank you again.