Bank of America Does Not Care About YOU!
Frogpatch...(true story)...at the time, I lived in FL, had an ac
Frogpatch...(true story)...at the time, I lived in FL, had an account with a bank which ended up being bought by BOA. I HATED the customer service (or lack there of)...changed banks, went to Barnett...well, a year later, THEY were bought by BOA...sigh...I moved north and went with Fleet...about a year or so later, THEY were bought out by BOA...(BTW, I loved Fleet)...well, we moved to Illinois...decided we had enough BS from BOA, and moved our accounts to LaSalle. YOU GUESSED IT!!! YUP! BOA bought them too! I can't seem to escape them...it's as if they know where I bank and them buy them!! LOL
I would suggest you call the 800 # again and if that doesn't work, try the manager at the bank. I've had good luck using one method when the other doesn't work.
Best of luck!
Submitted by desperatelyseekingsanity on Thu, 06/12/2008 - 11:42
I had a PDL mess once and spent almost a year searching for the
I had a PDL mess once and spent almost a year searching for the right person at BOA and finally found someone who straightened the whole mess out. That is why I stayed. This person warned me that they would be watching my account carefully and to be sure it did not become overdrawn. Now I am afraid to go back to him! The person I spoke too at the 800 number was a supervisor who I asked for after the previous person would not help me.
I beleive your story about your banks being gobbled up. When I lived in NJ that happened to me. Big fish ate little fish and bigger fish ate big fish and huge fish ate bigger fish! But it was Wachovia not BOA. They put me in Chex whan I had a fraudulent series of withdrawals.
Trying calling again, a different time. I believe BOA has sever
Trying calling again, a different time. I believe BOA has several call centers and you might get a different supervisor.
Otherwise, do you think the branch can help you?
Submitted by desperatelyseekingsanity on Thu, 06/12/2008 - 12:05
I recently closed our bank accounts at BOA, mostly because I owe
I recently closed our bank accounts at BOA, mostly because I owe them money for credit cards and I didn't want them taking money out of my bank account to pay the overdue credit card bills. But we went with a much smaller bank that is only in two states I think. It's so nice to have people recognize you when you walk in the bank and have people personally respond to you when you have a problem. Banking with them is not nearly as convenient because the bank is not as close, the online bill pay is not as fast or easy, etc., but it's worth it. After being with BOA for nearly twenty years, they didn't even bother to ask why I was closing my accounts when I went into my local branch and closed them!
My first job was as a teller, and customer service was drilled i
My first job was as a teller, and customer service was drilled into us, so I guess I have a preconceived notion of what I want in customer service. BOA does not give good service.
Submitted by desperatelyseekingsanity on Thu, 06/12/2008 - 13:30
I find that they are great at the branch level most of the time!
I find that they are great at the branch level most of the time! There phone people are all over the place. Problem is if I call back they have my last call noted although they did not note my first call!
There have been good results contacting the following..I would d
There have been good results contacting the following..I would definitely tell him your story ...if you call, you will get his secretary but she is very nice
Kenneth D. Lewis CEO BofA
Bank of America Corporate Center
100 N Tryon St., 18th Floor
Charlotte, NC 28255 USA
Phone: 888-279-3457
Submitted by Mary Adkins Matthews on Thu, 06/12/2008 - 15:22
banks
GOSH!!! I'm SOOO sorry to hear ya'll are having problems with BOA. I don't have them, as a bank, bu..I know people who do. Doesn't sound like they help much, do they? My bank is Northwest Savings Bank. They are wonderful if I'm having any problems with anything. If ya'll have NWSB in your area, I HIGHLY reccomend them.
I agree, BOA sucks. I did not have any luck with speaking to peo
I agree, BOA sucks. I did not have any luck with speaking to people at the 1-800 numbers when I was going through my payday loan mess. I finally spoke to someone at the branch I opened the account with and she helped me. I ultimately closed the account though.
Goudah, are you serious or are you being facitious?
Submitted by desperatelyseekingsanity on Thu, 06/19/2008 - 12:41
Absolutly serious - They have actually been a lifesavor for many
Absolutly serious - They have actually been a lifesavor for many people that have been reported to Chexsystems from other banks.
They are one of the few nationwide banks that people on Chex can usually get an account with.
There is a difference between getting an account and wanting an
There is a difference between getting an account and wanting an account with them.. You pay the price by banking with them. Their customer service is horrible. Don't get me wrong, there are some employees who are great, but overall, it's disappointing.
Submitted by desperatelyseekingsanity on Thu, 06/19/2008 - 13:44
I have an account with them, and have for years. I've had no pr
I have an account with them, and have for years. I've had no problems, and in my experience their customer service has been great. They've researched a bunch of things for me in the past, and always responded quickly.
I've had much worse experiences at other banks. For me, BofA is a good bank, and I would recommend others to them, and in fact do refer people to them everyday.
A note - How many people "want" an account at any bank? There i
A note - How many people "want" an account at any bank? There is no bank that people are clammering to bank with. They all charge fees, and make money off your money. I don't think anyone "wants" to give a bank their money to use.
Do you deal primarily with a branch? It's great that you have h
Do you deal primarily with a branch? It's great that you have had success!
I try to avoid them like the plague, but it seems that they always end up buying the bank that I'm with at the time. (Read my previous post in this thread.)
They just bought LaSalle Bank. I know who they're gonna buy next... ;)
Submitted by desperatelyseekingsanity on Thu, 06/19/2008 - 13:53
I've read that one - And yes, I deal mainly in the branch, or th
I've read that one - And yes, I deal mainly in the branch, or through their online message service.
I've had some nightmare experiences with other banks, so I do appreciate when I actually have a bank I can stand to deal with.
LOL! I understand!! :)
Submitted by desperatelyseekingsanity on Thu, 06/19/2008 - 13:56
Quote:They just bought LaSalle Bank. I know who they're gonna bu
Quote:
They just bought LaSalle Bank. I know who they're gonna buy next... |
really..who?
read this thread...i was being facitious...it seems BOA buys up
read this thread...i was being facitious...it seems BOA buys up the bank i'm with...
Submitted by desperatelyseekingsanity on Sun, 06/22/2008 - 18:29