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Cash Today Limited-Who is responsible-A detailed discussion

Submitted by on Fri, 10/14/2005 - 12:07
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I am hearing that cash today is under uk laws and that they do not abide by us laws and basically they do not call under the fdcpa but i recieved an e-mail from the bbb that responds to complaints on uk customers and this is what was said:

Thank you for your complaint about cash2day4u.com.

Trust UK is the e-commerce standards agency. As such, it approves the codes of subscriber & membership bodies and hears complaints about webtraders based in the UK. It does not maintain records of all those engaged in e-business in the UK.

I have spoken to my colleague Daniel Landes regarding this, and have looked at the website myself. Unfortunately I note after reading through the company's terms and conditions on their website that they fall under the judiciary of the USA. This is clear in the second paragraph where it states “It shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16” – this law is not relevant to the UK and as such does not have any bearing. This dictates that this company should be judged under US law and not UK. Further to this I would be weary of the credibility of the letter that has been received from an ex-employee of said company. I've looked at heathmill.com and this is a marketing consultancy and does not appear to be anyway related to cash2day4u.com.

I regret therefore that we are unable to help you and the best point of contact to try to resolve this query is the FTC in Washington (www.ftc.gov/). However Daniel has forwarded on your complaint to the Scambusters division of the OFT (the official regulatory body for such matters) here in England and they will be in touch if there is anything that they can do.

Rest assured that we are doing as much as we can to help you in this matter.

Kind regards,
Peter Trinder
Trust UK


So who really is responsible! who will help us!!this is a sad situation and i hate that i and many other people fell into this hell hole!

[color=red][size=2][Link made inactive as per forum rules-Vikas][/size][/color]


This was earlier posted by Clay,



I guess both the countries are trying to neglect their responsibilities. We, as a consumer can do our part by spreading the word. People should keep themselves away from such companies and do proper research before making any financial deal.


Submitted by ben on Fri, 10/14/2005 - 12:36

ben

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I found this message on another topic:

Stuart Stanford
Guest

Posted: Mon Oct 03, 2005 8:28 am Post subject: I.C.S.

ok, on the subject of I.C.S. and Cash Today, which are linked.
I am an employee of Cash Today for the collections department who try and get the money back from defaulting americans who take the money we loan them in good faith and then don't repay.
In the transcript, (that's the phone conversation) it states, and i quote 'do you understand that the loan you are receiving is being made by I.C.S./Cash Today Ltd of London England, that the terms and conditions are subject to the laws of England, and that you submit yourself to the exclusive jurisdiction of the English Courts? If yes, please state your full name and today's date.' When you agree to this, you agree to submit to the laws of England, which includes wage garnishments. We actually don't give out the loan to people who are self employed so by misleading our company into believing you have an employer, you have committed fraud.
as for the person who was not accepted for the loan due to the amount of hours they worked, i have no idea why this was the case. We only refuse loans to people who have worked at their job for less than three months, maybe this was the case and the representative did not explain what they meant properly.

You can lodge your complaint with the FTC and the BBB and anyone else you like, as we are not an american company, we lie outside their jurisdiction.

as long as someone meets our requirements to take out the loan and makes the payments when agreed, you should have no problems with either of the companies you complain about so vociferously.

and as for Miss - 'We must stop these people from England who fail to abide by American law!' - YOU GO GIRLFRIEND!

AS MENTIONED IN CASH TODAY COLLECTIONS HELPFUL ADVISE ABOVE, COULD THIS BE THE SAME STUART THAT IS THE TRAINING MANAGER FOR THIS COMPANY. MAYBE THAT IS WHY HE IS BEING SO DEFENSIVE, TRYING TO PROTECT HIS COMPANY..HMMMM....BUT FURTHERMORE HE IS SAYING THAT THEY FALL UNDER UK LAWS BUT I BEG TO DIFFER AS PER THE UK ORGANIZATIONS STATES THAT THEY FALL UNDER US JURISDICTION PER THEIR TERMS AND CONDITIONS


Submitted by on Sat, 10/15/2005 - 07:45

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I have a loan out currently with Cash Today and also ICS. I was given a address of: 2207 Concord Pike, Suite 417, Wilmington, DE 19803 to send money orders in for my defaulted loan with ICS. If both companies are linked and they are out of England, why would I be sending my payments to Deleware? Wouldn't this make ICS a company under US jurisdiction?


Submitted by on Mon, 10/17/2005 - 13:37

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I have a loan out currently with Cash Today and also ICS. I was given a address of: 2207 Concord Pike, Suite 417, Wilmington, DE 19803 to send money orders in for my defaulted loan with ICS. If both companies are linked and they are out of England, why would I be sending my payments to Deleware? Wouldn't this make ICS a company under US jurisdiction?


Submitted by on Mon, 10/17/2005 - 13:38

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Debbiec, this is what amazes most of us. This company is based in UK and has a call center in Delaware. It is evident that they come under US jurisdiction.

But this company does the debiting from UK which restricts the FTC from implementing any US laws over them.

On the other end, the authorities from UK claim them to be under US laws. I think there is a deep mystery behind it and needs to be sorted out ASAP.


Submitted by ben on Mon, 10/17/2005 - 13:44

ben

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Re: sending in a money order for the amount. Do they allo for a payment plan or do they request the whole amount up front?


Submitted by on Sun, 10/23/2005 - 18:36

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So they have to follow the Fair Debt Acts when there is a Cease Contact and also a Debt Verification Letters sent? I have the Reno address and wasn't aware of the Wilmington address. Should I send the letters to both addresses certified return receipt?


Submitted by on Sun, 10/23/2005 - 19:47

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these people are crooks...the call center they are calling from is not in the states, it has the be in India or somewhere in the middle east...I have told them not to call 50 times and they continue to do so...they are calling a place of employement for someone who hasn't worked there for months...a smart person would realize after so many attempts they are wasting time and money...I guess that shows how smart they are


Submitted by on Mon, 10/24/2005 - 11:26

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JimR

Before sending your money order, you should get a statement of the due amount. Otherwise, you will not be able to know where your money has gone.

GetOffMyCloud

Sending letters to both the addresses will be helpful. If they are unavailable, it will be returned with a failure in delivery. But you have made your efforts in first place.


Submitted by ben on Mon, 10/24/2005 - 12:40

ben

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That is what I did today is to send it to both address. I put out a loan for $200 and have already paid $584. So I have sent also a a debt verficiation letter to have them send me exactly what I owe. I will pay them but want it in writing. Thank you!


Submitted by on Mon, 10/24/2005 - 15:43

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That is what I did today is to send it to both address. I put out a loan for $200 and have already paid $584. So I have sent also a a debt verficiation letter to have them send me exactly what I owe. I will pay them but want it in writing. Thank you!

I am sorry I posted that. I didn't log in so it somehow went under JimR? I am really sorry I don't know what I did.


Submitted by on Mon, 10/24/2005 - 16:27

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good luck, i tried to kept my debt in writing and they would not send anything. they just wanted to tell me what i owed and that the contract was the phone contract and so on... darren(manager) states that the nevada address is their address and it is their mail drop to avoid customer from having to pay international postage fees. WHATEVER!!!


Submitted by on Mon, 10/24/2005 - 16:55

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I have already paid Cash today $472 for a $200 loan. My bank account is frozen and I have not paid them in a couple of weeks. I refuse to pay them anymore. Is there any laws that state how much interest or fees you pay on a loan. Shouldn't that satisfy my debt with them? Needless to say they no longer call my job or me at home. I lied and said I no longer work where I am working and changed my phone number at home. It seemed to work have not heard from them in at least 3 weeks. Although they do try to debit my account every week for random amounts. One week they took $59 for the fee then that same day they also took $118 without my permission. Then my bank account became frozen because it was over drawn. Needless to say one week they tried to take $30 then another week they tried to take $25. But any all weeks after they took the large amount from me the debits have been denied. Can you believe these people!!!! They take over your account and take money from you without your permission. I authorized a fee only what give with the additional $118 in the same day!


Submitted by elisia_louise on Tue, 10/25/2005 - 13:38

elisia_louise

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Elisia

Every financial institution generates a statement giving the latest standing of your loan amount. This gives a complete picture of the total amount of loan taken, your payments made towards it, and the due amount with calculation of interests after each payment.

If you have not authorized for the debits, then you should talk with your bank. They will likely give you a report of this fraudulent activity and this put you in a stronger side. It will be helpful when you might like filing a case against them in the future.

Also mention that they should stop calling you at your place of work otherwise it will be a violation of the fdcpa law.

All the mentioned points prove your willingness to pay (or rather paid) the said debt. You need to get a statement from Cash Today which is very important.


Submitted by ben on Tue, 10/25/2005 - 14:04

ben

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My wife took out some loans from this company (they work under different names, don't they?). Well, it hasn't worked out so well, and due to a bunch of financial and medical issues, we had to file for bankrupcty.

Yesterday, we received a call from them, and I told them that they have to talk to our attorney. They refused to take the number, and eventually the phone rep (are they in India?) switched me over to her manager. This guy claims they haven't received any information on our bankruptcy, and gave me their phone and fax number. They said my attorney had to send the paperwork, including our case number.

What I found to be laughable was that they didn't have a LOAN number for him to reference. They said that they only look up the loan via Social Security number. When pressed, he eventually said that they could look it up via first and last name. They probably already have her social security number, but I do not believe for a second that they do not have loan numbers.

Anyway, I'm passing the info to our attorney.


Submitted by on Wed, 10/26/2005 - 07:47

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Hmmm... under "Contact Us" on this very site, we have:

debt consolidation care
711 S. Carson St. Suite 4,
Carson City, Nevada 89701

I have a feeling this website is run by the same loan people that are ripping everybody off.


Submitted by on Wed, 10/26/2005 - 07:55

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keef,

I can understand how you may think that this forum is in cahooze with Cash Today because they practice out of the same state. But look at it this way, I received good advice on these a-holes (cash today) and was also able to give good advice. If you look in another forum which is all about Cash today ltd. you will see that one of their employees gave good advice on what to do to get them to stop calling. I myself told them I did not work at the establishment that I really do work at and they stopped calling my work. Keep your head high, you are one of the lucky ones who claimed bankruptcy and erased these jerks from your life!!!!


Submitted by elisia_louise on Wed, 10/26/2005 - 10:28

elisia_louise

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Ben,

Thanks for the feedback. They no longer bother me at work because I was able to screen their phone call and tell them I no longer worked where I still work. As for paying them I am unsure of how much I paid on my principle balance because I have never received a statement from them. I would rather not contact them and open that door to harrassment again but I guess I have to to settle this debt!!!!!!


Submitted by elisia_louise on Wed, 10/26/2005 - 10:31

elisia_louise

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Hi Keef

Please allow me to correct you on what you are thinking about this site. We at debt consolidation Care do not have any affiliates with Cash Today as you thought by looking at our address.

This is a community forum that allows people to interact with each other on various issues relating to the debt problems. Also, many different issues about financial institutions are discussed here so that people are aware of their actions. This forum is open to all to post your comments and suggestions for the welfare of the community.

Please browse through this forum thoroughly and get an accurate idea of what is being conveyed.

If you have any doubts, please allow me to get it clarified.

Regards
Vikas


Submitted by Vikas on Wed, 10/26/2005 - 11:20

Vikas

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I guess maybe expriencing this will teach a few people to not borrow money that they can't pay back. Be smart people read and understand the terms and conditions before entering into a contract with someone, especially if you don't know if you can hold up your end of the deal.


Submitted by on Thu, 10/27/2005 - 10:39

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It is very important to read the contractual agreement before signing it. It contains the dates, time, cost of the program and all other necessary information regarding payment or cancellation terms. When you are signing a contract, you are accepting all the agreements between parties and imposing both legal and financial obligations.

Some tips should be followed before signing a contract.


  • All agreements should be in written form to avoid misunderstandings

  • It is important to know what you have signed

  • Read each and every line in the document

  • Check the document thoroughly.

  • If any modification is made, acknowledge it with your signature.

  • If the contract consists of multiple pages, sign each of them

  • Ask questions when you are in doubt

  • If required, always consult your attorney.

  • Lastly, keep a copy of the contract.

Keeping a copy of the contract is very important, because if something untoward incidence happens not mentioned in your contract, you can take required actions as you have the proof.

Regards
Roxette


Submitted by roxette on Thu, 10/27/2005 - 11:31

roxette

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You are right about that but from what I read on this and other forums about cash today or cash2day4u or etc etc..... that they don't know what authorities US/UK apply. So if there based out of London who better than London media to get info we can't?????


Submitted by on Mon, 11/07/2005 - 11:43

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This is true, if we are contacting the government to solve this matter, we should not mind contacting the press additionally. We need solution to end this problem. Let it be any agency that can solve this mystery.

Dwest, do you have any contacts with London publishers or do you wish to mail the London editors? If you don't know anyone, the process might be longer.


Submitted by ben on Mon, 11/07/2005 - 11:48

ben

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If you search the internet and look under London newspapers there are numerous sites.All the sites have a contact us option. Sorry no contacts. Mystery is right thats what made me think of the media because out of all the posting i've seen no one has actually been able to confirm that they are even in London. Thats why I thought the Newspapers might be helpful cash today seems very shady.And if the Media in the U.K knew some of the stories and the way they operate and hide behind the U.K law they might be of some help. They have to be accountable to someone. I'm lucky the account they had on us is closed it took several weeks and over 700 dollars and dealing with them was a nightmare. I wish I had more than just an ideal to give you but maybe someone else out there might know how to put it to use


Submitted by on Mon, 11/07/2005 - 12:56

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The other thing that I know is that with all the ex-employees postings on these forums that cash today must monitor these and other sites and it must give them a heads up on how people are trying to solve their issues with them. And after all the frustration in dealing with them these forums are one bright spot for alot of people and knowing that they use it for their own purpose is a sad thing.


Submitted by on Tue, 11/08/2005 - 04:35

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I don't know if this is good news or another dead end but here is some info that I found on a london search engine londinium.com if you put in cash2day4u it will say cannot find but click on the search www option and a site for dark blue comes up click on second site there is the picture of the cash2day4u.com site is on it Dark Blue is in Austraila

Link made inactive as per forum rules - Vikas


Submitted by on Tue, 11/08/2005 - 11:41

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I would like to know if I'm approved for a loan or not and if you can please notify me before I leave for work at 9.00p.m tonight


Submitted by on Wed, 11/09/2005 - 16:58

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Sarah,

I will suggest you not taking a loan from Cash Today. Read the entire forum on Cash Today here before you make this risky decision.

Also, this is a debt consolidation forum offering suggestions to the debt struck people.

To get in touch with the real company, please call their customer care cell.

Regards
Roxette


Submitted by roxette on Wed, 11/09/2005 - 17:05

roxette

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i am going through the same thing right now with cashtoday ive asked them to take out the money that i owe tehm for the past two weeks and they havent theyve been taken out 75 dollars each week and nobody want to pic up the phone.i tried to contact the bbb but they dont have an address so i really cant do anything


Submitted by on Mon, 11/28/2005 - 04:54

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My husband borrowed $200. And each month they take out $79. For last 4 paydays they refuse to take payment in full this way they make more .number to call is machine and no one calls you back. Can't stop payment on bank end must close account. Scam artist :


Submitted by on Mon, 12/19/2005 - 09:32

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Shar,

There are many other issues with Cash Today. It seems that the company is having illegal intentions of taking money from your account. It will be better to close your checking account so that you can prevent any unauthorized debits. It is for sure that they will contact you later regarding this matter. First get the statement of how much money they have received from you before you send anything further.


Submitted by ben on Mon, 12/19/2005 - 11:33

ben

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i am an employee cash2day ltd. i just started so i am not goin on their side. but cash2day is based in london. wot i sugest to everyone is dont agree terms and conditon if u dont understand them. they could be a rip off company but i can say they are 100% legal. i think wots totaly wrong is cash2day has loads of people who cant speak good english. if u dont understand the person u talkin to ask to speak to somebody els. i have started there about 2 weeks ago and all my costumers are happy but before i send the money to their account i make sure explain everything n they can contact me netime. i would be more than happy to help investigatin for this company because i dont want to work them if they that bad.


Submitted by on Thu, 01/05/2006 - 17:53

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i am a first time user of the comp. the person on the phone had a heavy accent. i could not understand, he spoke so rapidly. Also, no one answers the phone number. does anyone have a phone nubmer where they can be reached. all i get is a constant mail box, most of which are filled.


Submitted by on Sat, 01/07/2006 - 09:44

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Hi ecdcdiva

Cash Today is being reported as a scam. If you still not have taken a loan from them, I as many as others will advice you to step back.

Cash Today is doing fraudulent activities in the checking account of the consumers. Most of the unauthorized debits made by the company have been disputed and the company has not resolved them yet.

Besides, this company does not give the loan contract in writing since they claim themselves to be a paperless and fax less company. Situation will become very tough if there is a need to dispute on anything at the later stage. Cash Today is also not willing to send you the itemized statement of your payments received. This toughens keeping track of your payments made to the company.

If you have proceeded with any deal with the company, I will advice you to call the customer care at the number given below and cancel your loan. You will be able to protect yourself from a lot of troubles that could arise later.

Phone number 1-800-990-9926
Fax number 1-800-865-3704


Submitted by ben on Sat, 01/07/2006 - 10:42

ben

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When these people take out a loan, they have everything explained to them. If the Americans are stupid enough not to understand the terms and conditions, then it is not cash2days fault. If they're not happy, dont sign.

It takes 12 minutes for a sale to go through, in which the applicant verbally signs 6 times, and agrees to all terms and conditions, so you DO know what you're getting into.


Submitted by on Mon, 01/09/2006 - 03:00

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All these 'unauthorized debits' you guys keep on about are, in fact, attempts by cash2day to re-collect already bounced payments from consistent defaulters.

One of the terms i mentioned before is that the applicant agrees to authorize cash2day to debit/credit via ACH for the period the loan is active. This will mean that if people bounce multiple payments, cash2day will debit for each of those missed payments on future paydates until cleared.

So how are they unauthorized payments?

They do not take any money after the loan is paid off.


Submitted by on Mon, 01/09/2006 - 04:46

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Waqas

Quote:

They do not take any money after the loan is paid off.


When a loan of $200 is taken, the company keeps on withdrawing $79 twice a month sometimes, for a period of six months, till the consumer is not forced to close the checking account.

Cash Today does make unauthorized debits by taking out money from the checking account even when the person has not applied for the loan. The company uses the consumer's personal and bank information when they visited their website. What is the need for them to take out money when no agreement has been made?

Only these fraudulent activities compel a person to term such debits as unauthorized and take necessary actions against the company.

If a loan has been taken and the consumers have defaulted on it, it is his responsibility to pay it back. He is not lamenting on it. He is raising his voice towards the unjust activities done by the company. The company does not give any agreement papers to the consumers. They don't send any itemized statements of the payments made by them. It can be helpful to the person if the company sends such details. But they are not willing to do so and the person's patient is tested.


Submitted by roxette on Mon, 01/09/2006 - 06:39

roxette

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Cash today, ICS and interim cash today are managed by the same company heathmill.com, They ar big frauds, they just keep changing the name to deceive the customer. Call Centre is at North London the address is Northway House, 1379 High Road, tottridge and whetstone, london N20 9 LP. Its not in India or Middle East. I know this because i am an ex-employee.


Submitted by on Mon, 01/09/2006 - 12:07

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