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Island Yellow Pages Scam

Date: Tue, 04/24/2007 - 07:02

Submitted by Marlee J.
on Tue, 04/24/2007 - 07:02

Posts: 3 Credits: [Donate]

Total Replies: 47


this is a copy of the cease and desist letter i sent them :


Quote:
To Whom It May Concern,

In reference to the invoice dated November 9th 2006, Invoice Number 14796.

No one from Express Maintenance Services has any knowledge of agreeing to receive your services, nor does any person here recall making any arrangements to use a Credit Card to pay for services they did not agree to receive.

According to the memory of the owner, the agreement was made for the agent to send more information in the mail. The agent took it upon themselves to go ahead without permission from any responsible person within this organisation.

We request that you cease and desist any further attempts to collect this amount, noted as US$599.40. No contact by mail or by phone is to be made to Mr. Ryan Sobers, Or Express Maintenance Services, by debt collection agency or by Island Yellow Pages.


Sincerely,
Allyson M. Benn

Office Administrator

...................................................

apartently telemarketers still haven't learnt the difference between, yes i would like u to SEND ME MORE INFORMATION, and yes i would like u to SIGN ME UP FOR YOUR SERVICES...

now lawyers are calling my boss, chasing him for payment for services he never agreed to, and refusing to speak to me (guess the guy caught on from the beginning that i know what the scam is, and how to handle it)

is there any advice you guys can offer, i'm really getting irked at these guys, its hard to try to be polite to someone who continuously hangs up in my ears and i don t have a fur lined tongue ...


my A/G ? lol ....

this is Barbados ... small island where to speak to the A/G you gotta find her in a 'rum shop' some where on a thursday night, so filing a complaint about something a US company did, illegally, is about as effective as tellin a debt collector 'my dog ate my money gram form' it will take at least 2 years for A/G to even get to the letter, and another year and a half for A/G to respond, after that, god knows how long the wait for response is...

the company is based in US Virgin Islands, i am wondering if the same laws apply to them as to the States... if they do, when the 'lawyer' gave my boss' wife the info, he was soooooo wrong, since he didn t disclose what it was for, nor did he receive permission from my boss to speak to her. he rec'd permisssion to speak to me and only me on the matter, but he refuses to do so, because i don t want the payment info, i want them to quit trying to collect on it ... Criminals!


lrhall41

Submitted by Marlee J. on Tue, 04/24/2007 - 07:20

( Posts: 3 | Credits: )


I've been dealing with these people. The person behind it seems to be someone called David Phillips operating a number of "businesses" from Tampa. He's been told to go away but his response has been simply to clog up our fax with multiple copies of his fake invoices. The local FBI office say they can't do anything unless we give him money, which isn't going to happen. Tampa police not interested although this is clearly wire fraud. No wonder bottom feeders like Phillips carry on as they do if law enforcement do nothing to stop them


lrhall41

Submitted by greenmcn on Wed, 08/29/2007 - 12:48

( Posts: 2 | Credits: )


Part of the scam is to claim they have a recording. This is a lie. Their invoices are entirely fictional. I would urge anyone plagued by these bottom feeders to forward the junk by fax to Phillips' local Sheriff's office (+1 813 247 8246) until they get as annoyed as the rest of us and do something about it.


lrhall41

Submitted by greenmcn on Fri, 09/07/2007 - 15:42

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i would rather here a person's supposed crying,than a troll who wants to talk somebody down.besides,bad luck happens in the real world.hopefully you won't experience any.


lrhall41

Submitted by paulmergel on Wed, 06/11/2008 - 08:55

( Posts: 15514 | Credits: )


We have been contacted by the island yellow pages by phone countless times. Once in 2004 they played us back a recording of one of the conversations showing that we had "agreed" to advertising with them. At that time, they spoke to a person who spoke English as a second language and it was clearly a fast talking confusing sales pitch. Even playing it back to an English speaker it was ahrd to say we "agreed", but being that we are always carefull to pay our debts we were dumb enough at that time to pay it and ask to cancel the contract.
Now on one of the postings about this fraud I read that they even edit the tapes to show that you said "yes"!!!

I guess that labeled us as the suckers so now they are calling and calling for thousands of dollars since "we have not paid since 2004..." they even have a "lawyer" calling saying they are taking us to court. We looked up that "law Firm" and they have a 1/2 page web site saying they are a debt collection agency lending legitimacy to their scam. On their own web site it even states they are not a law firm as they claim to be on the phone. If they are getting us, I am sure they are plaguing loads more who may actually be paying them!!!
IT IS A SCAM! DO NOT PAY!!!


lrhall41

Submitted by on Wed, 08/06/2008 - 08:12

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I just got a call 2 days ago from some company saying they were a yellow pages firm. First they gave me our company address which I said was correct since I wasn't sure what they were up to yet. Then they started going into something about a free listing on the internet yellow pages. After that they said they were going to transfer me to a verification agent or some such nonsense which I let them do and then they asked me a question that would force you to answer "Yes" while they were recording. I just hung up since I knew it was a scam.


lrhall41

Submitted by DOLLARSandSINCE on Wed, 08/06/2008 - 08:24

( Posts: 1078 | Credits: )


I got the same call as u did today....I answered correct to all their questions regarding my business address and so on.....told them I wasnt interested in it but dont know if he caught me on that since he kept goin on and on about free ad listing then transferred me to another person to verify this crap..... after he was done talkin he hung up.....WARNING: Heavy accent guys ( can be girls to).....Im ot sure what will happen from this point....any idea what will happen? If so, please let me know.....I appreciate it.


lrhall41

Submitted by on Thu, 09/11/2008 - 16:25

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I do not know if the yellow page company that calls us is this one but they are all running the same scam. Basically they try to verify you with out you really understanding what they are verifying for and then I suspect they send a bill of service. I don't think our company has ever made it to the billing part yet. This scam works just about like the photocopy scam. It is the same deal where they make you think that you are getting your machine serviced by xerox but it is really some other company. After they verify your name and machine model number they send a couple packs of paper and then way over bill for it.


lrhall41

Submitted by DOLLARSandSINCE on Fri, 09/12/2008 - 05:27

( Posts: 1078 | Credits: )


I have gotten the same type call for the past 5 days. My caller ID says N Carolina call - I just keep saying are you from SBC? no? then take me off your call list, as you have called 4 times already. It is very irritating and they do not stop their speech for anything.


lrhall41

Submitted by on Fri, 09/12/2008 - 13:23

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Just a curiousity thought....let's say if a bill/invoice does come and says a couple hundred dollars we need to owe them for whatever they've offered that we've "supposely" taken, and we refuse to pay them. Will any of their threats of sending us to the collection, reporting to FBI/CIA ever really go through? Or is this just a threat to scare us and have us send in the money?.....Has anyone have this experience or know of anyone just avoiding these threats and see if any of their scam threats actually go through as they said?


lrhall41

Submitted by on Fri, 09/12/2008 - 15:33

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Just a curiousity thought....let's say if a bill/invoice does come and says a couple hundred dollars we need to owe them for whatever they've offered that we've "supposely" taken, and we refuse to pay them. Will any of their threats of sending us to the collection, reporting to FBI/CIA ever really go through? Or is this just a threat to scare us and have us send in the money?.....Has anyone have this experience or know of anyone just avoiding these threats and see if any of their scam threats actually go through as they said?


lrhall41

Submitted by on Fri, 09/12/2008 - 15:35

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Well if the scammers try to report to federal agencies like the FBI and the CIA it wouldn't do any good. Those agencies are not set up to enforce bill collection. That is equivalent to them threatening to arrest you for not paying your bill. It just doesn't happen. If the scammer was really going to try to collect money and had a decent claim then they would either report to the credit reporting agencies if it is an individual or they would sue in civil court if it is a business. I don't think they would waste their time trying to sue for $200 in civil court especially since I think they would lose. I'd be surprised if they could win in civil court but I don't know for sure. If it were my business I would make them sue before I ever paid.


lrhall41

Submitted by DOLLARSandSINCE on Sun, 09/14/2008 - 20:17

( Posts: 1078 | Credits: )


Caribbean Store Guest: First of all who ever told you that they edit their tapes has totally lied to you to get you more worked up and has no idea what they are talking about. Now I used to work for Island Yellow Pages and I can tell you that this is not a scam. They try their hardest to explain everything that they can to you about what they offer, and at the end of all that YOU HAVE A CHOICE to accept the offer or not. It????????s totally up to you, and if you need more info or time just let them and they will give you their website to look over and look into more about advertising with them. No way have we edited our tapes. It is you on the tapes and us saying what we have to say by law and they asking you everything their lawyers tell them to ask you in order to make the recording a legal binding contract so YES Unknown Guest (Posted: Fri Sep 12, 2008 3:33 pm) THAT RECORDING CAN HOLD UP IN COURT as a legal binding verbal agreement. I never here of any reporting to the FBI/CIA but they can and will sue you and you would end up having to pay much more than your balance (try court costs and a trip to the states for the court date, don't forget a lawyer) I have seen it done not to pretty and very time consuming Now once we go over everything with you and if you accept the offer they don't make you pay up front you can if you like but you don't have to. They even give you a chance to look at your ad and to speak with the help desk (web design department) to get started on your website, and or make any changes to your ad so that everything is to your liking. Then you get the call from their accounts department asking if you would like to pay your balance in full or make monthly payments for your ad. Now for people who are owners of your company and one of your employees accepted the offer guess what YOUR STILL RESPONSIBLE to pay or to make your employee pay. Because we can only go by what we are told, and we ask several times threw the conversation ARE YOU THE AUTHORIZED PERSON TO PLACE THE LISTING. IF THEY TELL THEM YES THEN WE PROCEED IF THEY TELL THEM NO THEN WE ASK TO SPEAK WITH THAT PERSON AND IF THEY ARE NOT THERE THEY CALL BACK TO TRY AND REACH THEM... So as you can see everyone has a choice to say yes or no. I can't stand when people would try and tell me that they did not say that they wanted the offer or that they didn't know the price when all I have to do is let them listen to their self on the recording. People grow up and take responsibility for your actions. You said yes we told you everything the price does not change from the price you were quoted so just do what you got to do. Well thanks for your time and I hope everything works out for you all...

God Bless...


P.S. Look just be truthful and straight up like the company tries to be they wouldn't have to go threw all this suing crap if people would just stand up and say ok my fault I did say yes. I mean, what Island Yellow Pages has to offer is actually a really good deal. You????????re getting the website, the ad, and listings on the first page of Google. I mean who can give you all that at a lower price, NO ONE. All they are trying to do is help the Islands to receive more business. It really helps out with the smaller businesses allowing them to advertise like a big company at a small company rate. Well that????????s all I guess. Good luck everyone if you have any questions please feel free to ask away....


lrhall41

Submitted by on Wed, 09/17/2008 - 21:03

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Well I don't know for certain if the few yellow pages calls I have received were from Island Yellow Pages but the business model is probably exactly the same if it is a different company. The reason it is a scam is because they misrepresent themselves and they try to trick you into signing up for the service without telling you that you are being signed up and what you are getting exactly for how much. Basically they call and say they are your yellow pages service which is a misrepresentation because they are not. Then they say they need to verify your current information. They ask a couple questions like your company name and address. At that point they say please hold and we will transfer you to the verification operator or some such nonsense. They transfer you while recording and give you a question that forces you to say yes. If they get you that far then they will bill you.

The rest of the scam is what they provide is virtually useless to most companies. They put you on the net on their yellow page site I guess and then I think you get some banner adds on a few random websites. Basically it is completely worthless for a normal small business that works out of one city or maybe covers part of a state. Your best bet in my opinion is to maintain an add in your local yellow pages or a local business directory. You are listed on the net with those plus you are in a hard copy of the real yellow pages.


lrhall41

Submitted by DOLLARSandSINCE on Thu, 09/18/2008 - 07:00

( Posts: 1078 | Credits: )


IF ANY YELLOW PAGE CALLS, JUST IGNORE THEM PERIOD! THEY ARE USELESS TO YOUR BUSINESS SINCE THEY PLACE YOU IN SOME YELLOW PAGE WHO KNOWS WHERE THE HECK FROM, THEN BILLS YOU LATER IN MAKING YOU THINK ITS THE LOCAL YELLOW PAGE ( THEY WON"T TELL YOU THEY'RE NOT NOR WILL THEY MENTION THEY HAVE NOTHING TO DO WITH THE LOCAL YELLOW PAGE)....THEY WILL ONLY MAKE THEM SEEM LIKE THEY ARE!....IF YOU REALLY LIKE TO BE PUT IN A LEGIT AND USEFULL YELLOW PAGE, GO TO YOUR LOCAL YELLOW PAGE AND TALK TO THEM THERE.....THAT WILL DO YOUR BUSINESS SOME GOOD.....DON'T FALL FOR OTHER LAME YELLOW PAGES!


lrhall41

Submitted by on Fri, 09/19/2008 - 20:59

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Hello I am from the Bahamas these Island Yellow Pages people keep calling, I am sooooooo tired of this, Yesterday an so called Attorney called said his name was Thomas James. Any body ever heard of this. I told them I waiting to go to court let me see which Judge is gonna deal with this fraudulent mess.


lrhall41

Submitted by on Fri, 10/10/2008 - 07:16

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From Barbados

I fell for this sometime in 2006. I received an invoice for it n all but never gave my credit card info. The reason they never got that info was because my next door neighbor happens to be a head graphic artist for the REAL yellow pages (Global Directories Ltd. which works under Cable & Wireless here). After talks with him he informed me that they (Global Directories) are in no way linked with these people and they are well aware of them...Anyways i started getting the threatening phones calls saying we owe this money and what not and we completely ignored them. Here's a plain and simple fact.. US Laws DO NOT APPLY IN BARBADOS OR ANY OTHER ISLAND ..they can threaten you with the FBI but the FBI has no jurisdiction in the islands (unless allowed by the government of whichever island of course).

I still get calls from them (last one was 10 mins ago) but not about the invoice they were just looking for another victim. I had to laugh because funny enough my yellow page rep (from Global Directories) was here yesterday.

The only true Yellow Pages Online are barbadosyp-c0m (for Barbados) or jamaicayp-c0m (for Jamaica) basically *islandname*yp-com (Replace - with .). You can also use w*w-caribbeanyellowpages-c0m which is the official Caribbean Yellow Page website operated by Global Directories. They offer links to your website for free once you have your ad in the book.

ALL OTHER YELLOW PAGE LISTINGS/WEBSITES EITHER TAKE THE INFORMATION FROM GLOBAL DIRECTORIES OR THEY ARE FAKE.


lrhall41

Submitted by on Thu, 10/16/2008 - 11:57

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I have no problem with these people....I have had my ad for the last 3 years....I have gotten several customers from US through it.


lrhall41

Submitted by on Wed, 02/11/2009 - 06:45

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I am an ex Island Yellow Page employee. That long post was probably David Phillips himself. Island Yellow Pages is a scam. What you need to nail them for is illegal use of your credit cards.

IYP will get your credit card number for a payment made over the telephone. They will then proceed to charge it with NO signature. They will continually charge it until it overdraws your account.

I hope this information helps to take down an evil company. I feel terrible for the work I did for IYP and hopefully this will help clear my conscience.

Good day and good luck.


lrhall41

Submitted by on Wed, 03/04/2009 - 22:03

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There are so many things that I could tell you about iyp. The constant scams they are running as well as how they charge peoples credit cards fradulently.My best advice is to never ever do business with these people ever. And to answer the prior question about are the laws different in usvi vs usa? Yes thats how he uses his leverage.


lrhall41

Submitted by on Fri, 03/27/2009 - 08:09

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for anyone who talks to island yellow page u have to pay attention to what they say they try to tell you it is billed monthly then they will turn around and ask for the $954.00USD all up front then tell you that you will get a free Florida vacation or cruise half the time they send out cruises because you have to fly to ft Lauderdale fl to go on a cruise to the Bahamas! which you have to pay for as well as the Florida vacation you have to pay taxes on everything they offer as well as flying over to Florida to use your vacation. about your website that you get for FREE its free because there is nothing on it 99% of any customers with island yellow pages your website says under construction or it is just a temp with nothing about your company on it! as well as your ads how they go on msn yahoo and google check everything before you pay!! if you dont pay it will go to 3rd party who says they are with a legal department who is in the same office as the sales and collections and anyone else who works in that company!there phones and internet are always off and on quote because problems or because they didn't pay there bill!just beware of what you agree to and all you have to do is hang up on them! why do you think he only advertise for people in the Caribbean?? and not in Fl where he is?!!! think about it! and if anyone thinks about getting a job there run!! there are other things out there that will pay you and that won't give you worthless checks!! ANY ADVISE LISTEN TO WHAT THEY SAY AND OR JUST HANG UP! OR YOU WONT HAVE THESE PROBLEMS! DON'T STATE YOUR FIRST AND LAST NAME IF YOU DON'T KNOW WHAT YOUR AGREEING TO


lrhall41

Submitted by on Thu, 04/09/2009 - 08:34

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Island yellow Pages is not a registered company in the United States Virgin Islands as they have on your their Logo.

This is a real scam. I live and work in the VI an checked with the Lt. Governor's office and they are not a registerd company here


lrhall41

Submitted by on Fri, 04/24/2009 - 18:18

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Island yellow Pages is not a registered company in the United States Virgin Islands as they have on your their Logo.

This is a real scam. I live and work in the VI an checked with the Lt. Governor's office and they are not a registerd company here. I did the search with this office my self.

The VI Govt is now investigating them.

Please print this in every news paper in the Caribbean so that more people do not get caught by them.


lrhall41

Submitted by on Fri, 04/24/2009 - 18:31

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do not pay this company island yellow pages be aware of them!! the ads that they try to make us pay for the ad is spelt wrong info on the ad has nothing to do with the company also every time i try to contact them there numbers are always disconnected and when they told me by signing up ill get a free cruise its all a lie!! ignore them there is no real lawyer ad or office in the caribbean!


lrhall41

Submitted by on Fri, 07/31/2009 - 17:49

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these people are calling me everyday as all of you guys and I am going to contact my lawyer and file a sue against them for harrasment on phone, next time if someone calls you from Island Yellow pages just ignore them same as you ignore a street dog barking on you, SUE THEM


lrhall41

Submitted by on Mon, 09/14/2009 - 12:16

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Can confirm the same issue with these people, also their collection agency, Stone Thomas and Goldberg (they stated that they were a law firm several times in answer to my direct question -are you a law firm?) - they are both scam artists. I understand that they are (right now) on their way to 'court' with a 'recording' that they cannot and will not send to me. Told us on the phone initially that it was a free ad.....don't agree to anything if you are contacted.


lrhall41

Submitted by on Tue, 12/22/2009 - 13:39

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I can't think of any good reason to leave this post, it was slanderous and full of suggestions which are against the law. Shazzers


lrhall41

Submitted by on Fri, 03/12/2010 - 12:45

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Quote:

Originally Posted by Anonymous
I have no problem with these people....I have had my ad for the last 3 years....I have gotten several customers from US through it.



thats probably because you work for the company and ur just trying to make yourself or your company look good.


lrhall41

Submitted by on Fri, 03/12/2010 - 19:40

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Quote:

Originally Posted by greenmcn
I've been dealing with these people. The person behind it seems to be someone called David Phillips operating a number of "businesses" from Tampa. He's been told to go away but his response has been simply to clog up our fax with multiple copies of his fake invoices. The local FBI office say they can't do anything unless we give him money, which isn't going to happen. Tampa police not interested although this is clearly wire fraud. No wonder bottom feeders like Phillips carry on as they do if law enforcement do nothing to stop them


This is all a big scam. Just yesterday i received a call from someone who claims to be a "Lawyer" Steinbeirg and wants me to wire monies to them. wants my credit card no or bank account no. Was ....off because I told him i dont know who i am speaking to and cant give him my info. Told me to send a wire transfer. I told him send me the info via my mailin address but cant to that. Everything must be done via email for them. DIRTY BUSINESS


lrhall41

Submitted by on Fri, 04/16/2010 - 06:39

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This is probably one of the biggest scams going. Fast talking salespepople recording phone conversations to strong arm you into a contract. Stay away from Island Yellow Pages - don't ever advertise with them, the website is awful and their business practices are unethical.


lrhall41

Submitted by on Wed, 06/16/2010 - 16:34

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Quote:

Originally Posted by greenmcn
Part of the scam is to claim they have a recording. This is a lie. Their invoices are entirely fictional. I would urge anyone plagued by these bottom feeders to forward the junk by fax to Phillips' local Sheriff's office (+1 813 247 8246) until they get as annoyed as the rest of us and do something about it.


You will have better luck going here
http://www.800helpfla.com/complnt.html

These people do not play around.


lrhall41

Submitted by on Wed, 07/14/2010 - 11:42

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This is NOT a scam the way the company works and you are called and told what the features and benefits and then you have to go to a supervisor to make sure they understand and then they have to go thru a complete demponstration signing the terms and conditions,it clearly sounds like the person who authorized the ad was NOT AUTHORIZED to do so or they would not be calling they're boss, simple case of people trying to be the boss when they are not.


lrhall41

Submitted by on Mon, 03/28/2011 - 12:44

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They have been in business for 19 years! How can that be a scam sounds like the person who set up the ad either wasnt paying attention (which you have to go through sales person, verifying manager, then help desk ) or they were trying to play the BOSS and wasnt authorized.


lrhall41

Submitted by on Tue, 03/29/2011 - 08:51

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I got a call a few months ago and was told that they'd get me on the first page of Google - My site is already there, and has been for years! We are ranked around 250,000 on alexa.com, Island Yellow Pages is ranked somewhere around 1,000,000! Eventually after loads of pressure from the man, I told him that I would agree to listing provided that I could see a clear indication of growth; in the last month they have sent us 3 sessions out of more than 10,0000.
Now the phone calls have started and i just tell them to try to enforce their 'verbal contract' and hang up. I have no doubt it will continue for a while at least, but they have as much chance of getting blood from a stone! :D


lrhall41

Submitted by on Sat, 11/10/2012 - 05:40

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I have the same problem with them, and today they just call me from some law farm, says that they r going to file it in, is all the same like how u guys said they tell u it's free at first then later on they send u the bill and ask u to pay, and when u tell them to take the ads off, they say is way beon canclelation date, and force u to pay or else they r going to froze my asset, where do i seek help, or file a complain?????


lrhall41

Submitted by on Tue, 12/18/2012 - 11:43

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