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Cash Call - Notice of Intent to Initiate Arbitration Claim

Date: Sat, 07/19/2008 - 13:51

Submitted by goldhelmet
on Sat, 07/19/2008 - 13:51

Posts: 96 Credits: [Donate]

Total Replies: 45


I received this letter today in the mail from Cash Call regarding my installment loan with them The loan was originally for $2500. The loan is about 15 monts into a 42 month reapyment schedule. July 1st was the first time I ever went over 30 days past due. The payments are due the 1st of the month.

I recently signed up with T & C's debt management plan. Cash Call accepts payments from T & C but won't do debt modification agreements with them. They will only do debt modification agreeements with the borrower directly. T & C told me that I probably wasn't past due enough at this point for them to offer a debt modification. T & C told me, and several other stories I have heard from people on this good board confirm it, that Cash Call does eventually offer debt modification agreements where they lower their outrageous 96% interest rate significantly and also lower your monthly payments.

My monthly payment is $216.55 per month on a 42 month installment loan. I'm about 1/3 of the way through the loan, but now that I'm past due, that time frame gets longer and the balance continues to accrue the 96% interest. My current payoff amount is approximately $2900. I've been making payments for over a year, and my payoff balance is $400 more than the original loan amount. :shock:

I can only afford $108 a month, 1/2 the monthly payment. Unless I get a significant reduction in the interest rate, obviously this is not going to work in the long run (or the short run for that matter). T & C did send them a $108 payment this week, so that currently puts me at 34 days past due. I only planned on sending them $108 once a month, because that's all I can afford, so I wouldn't be making another 1/2 payment of $108 until August 8th, which probably wouldn't be disbursed to them until August 11th at the earliest.

I have repeatedly asked for a debt modification agreement to lower the interest rates and monthly payments and they kept telling me that I was not eligible. They said that I had to be current to even apply for it. T & C told me that was total crap because they have all kinds of clients who get debt modifications on their own with cash call and those people were much further behind then I am - some of them 6 months+. Then, earlier this week, I got a "debt modification agreement" proposal in the mail. At first I got excited, "they finally came around". Well, not really. Their offer was that if I paid them a full monthly payment of $216.55 by July 24th, they would bring my account current and make my next payment not due until Septemeber 1st. They would tack on the extra month to the end of the loan. There was no mention of reducing the 96% interest rate or lowering the monthly payment. Not exaclty what I was looking for and I told T & C that I have no intention of signing that. They agreed completely. Since then, T & C made the payment for $108, but I don't get paid until July 25th, and I can't afford to pay them more than $108/month anyway.

Then, I got the letter in the mail today about the intent to arbitrate. I don't know if this is a scare tactic to get me to pay, or if they really would move that quickly when I'm not even more than 60 days past due (not even more than 45 currently). I know that they are known to sue people or arbitrate with them. But I just don't know what the timeline is like. Would they really arbitrate this early? I have made my phone numbers unlisted, just to get them, some scammers from India (another interesting story, the "good luck as the situation unfold on you" jokers, and others off my back and have some peace and quiet at home. Maybe this is a reason they are moving more quickly, because they see that as being "uncooperative"? I also issued them a C & D letter a few months ago to not call me at work. They have complied with that. They do contact me via email and letters quite a bit, but they are always obvious automatically generated form letters. Any time I respond to them, the person who is supposedly "assigned to my account" never responds, and I was once told that this person does not take incoming calls and is outbound call only. This was after I personally responded to that person's email and they never respond. I just get an email back saying, "thank you for responding to our email, but we can't help you if you don't call us...". Then, when you do call and ask for that person, of course that person is never available. But the person answering the phone says "I can help you with your account", and then the collection phone games start. Many of you who have had the pleasure of talking to CC on the phone know how you get treated.

Can anyone offer their experiences with Cash Call as far as this "intent to arbitrate" letter is concerned? Any experience/advice as far as timelines? I'm at my wits end trying to deal with them. T & C told me that eventually they would ofer an interest rate reduction and lower payments, but I would likely need to get further behind for them to offer that (not that they ever reccomend that). But now, with this letter about arbitration I received today, I just don't know.

Concerned in Oregon.


Shazzers - Here's a copy of the contract. I've bold faced the arbitration section.

Signed Document




Please see the remainder of this document for additional information about nonpayment, default and any required repayment in full before the scheduled date.
??????
??????????
In this Promissory Note & Disclosure Statement ("Note"), the words "I" and "me" mean the person signing as a borrower. "You" and "your" means First Bank & Trust, Milbank, SD, and any subsequent holder of this Note.
The Truth-in-Lending Disclosures above are part of the terms and conditions of our agreement.






lrhall41

Submitted by goldhelmet on Sat, 07/19/2008 - 14:45

( Posts: 96 | Credits: )


I've never dealt with this company, but it's clear how ruthless they are just by reading other posts by other members here. I'm not totally possitive how effective it would be to opt out, but it looks as though the clause is there, in black and white. In my opinion, that is what I would do, unless someone with more knowledge about this comes along with more information on how to go about this. You might want to hang tight and see what others say about this. :?


lrhall41

Submitted by Shazzers on Sat, 07/19/2008 - 14:57

( Posts: 17344 | Credits: )


Quote:

Shazzers - It states that I have to do it within 60 days of the loan being funded. It doesn't appear to be an option at this point.


Yeah, that took awhile to sink in. :shock: I still think there has to be something you can do about this, just hang in there, I am sure someone with more knowledge will be around to advise. Gosh I hate those arbitration clauses!! :x


lrhall41

Submitted by Shazzers on Sat, 07/19/2008 - 15:08

( Posts: 17344 | Credits: )


cash call is a legal installment loan backed by a bank. They will likely get award through arbitrator & send to court for judgment.Once reduced to judgment the interest rate defaults to your state judicial interest rate which is a lot lower than what is being charged.You either inform the arbitrator of your intention to demand court trial or accept their award.


lrhall41

Submitted by cajunbulldog on Sun, 07/20/2008 - 06:12

( Posts: 4850 | Credits: )


The way it stands now, they are charging you roughly $6.67 per day in interest (96%/360*2500), or $200/month. Since any payments are first applied towards the unpaid accrued interest, when you send in $108 - that is not even covering all of the interest that is due; so your payments will never ever touch the principle at that rate. If they won't lower the rate, you will never pay this off by sending only $108/month.

Sometimes it is better just to let them go the legal route. Like cajun said, when they file a lawsuit, the interest stops. When they actually get a judgment, then interest starts back up at the statutory rate (usually 9-12%).

The other thing is that if they do file for suit/arbitration, they cannot charge for the remaining 27 months worth of interest -- they can only charge the interest that has actually earned on the account up to that point in time. So if they sue, then they would only sue for $2900 give or take a few days worth of interest depending when they file.

Another thing you might check into --- make sure the interest isn't compounding every month. Being backed by a bank, I don't think that they would flagrantly violate the laws -- but in a simple interest contract the interest cannot compound onto the principle. If it were, then they would be charging you interest on your unpaid interest, which they cannot do.


lrhall41

Submitted by DebtCruncher on Sun, 07/20/2008 - 06:52

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OK - But would I still get to pay over time - monthly payments, or is the entire amount due immediatley? If I can't pay it all immediately, then what - they garnish my wages?

If they know arbitration will result in a lowering of the interest rate to my state max, why wouldn't they just do a debt modification agreement to that effect - lowering the interest rate? Why go to arbitration if that's going to be the end result? I don't want out of the obligation. I want the terms - interest rate and monthly payment amount - lowered to a humane level. I've already payed them over $3,500 on a $2,500 loan and the principal has actually INCREASED.


lrhall41

Submitted by goldhelmet on Sun, 07/20/2008 - 07:04

( Posts: 96 | Credits: )


Normally they let the loan be late for a while before they arbitrate or sue. The reason they do this is because they can charge you 99% interest until the loan defaults. I think making a partial payment that doesn't even cover the interest is probably the worst thing you can do. I believe that will just lenghten the time that it takes the loan to default which means it cost you that much more in interest. I personally would not send them money until the either lower the rate to the state legal rate or until they arbitrate and then sue which will then lower the rate to the state legal rate. The amount due will baloon though if they sit on it a long time which is their main strategy. The want that amount to be as large as possible before the loan defaults.


lrhall41

Submitted by DOLLARSandSINCE on Mon, 07/21/2008 - 08:59

( Posts: 1078 | Credits: )


Yeah, when I was dealing with them, i got a letter that they would seek legal action if I didn't pay. Then nothing for 8 months until I answered the door to the sherrif serving a summons.

The Sherrif did tell me that he had a bunch of other CC summons to serve, and that it seemed like they waited until they had enough people in the area to sue to make it worth their while.

But all my dealings with them was through court - No arbitration for me.


lrhall41

Submitted by goudah2424 on Mon, 07/21/2008 - 09:39

( Posts: 7935 | Credits: )


I don't understand why their loans are legal. In my opinion they are nothing more than loan sharks abusing the lending system. I think the same way about PDL companies. I emailed a few letters about it to various political agencies but I guess they haven't received enough complaints yet. In my opinion interest rates should be capped at 5-10% plus prime but I am sure it will never happen. There is really no reason why someone should be paying over 15% to borrow money.


lrhall41

Submitted by DOLLARSandSINCE on Mon, 07/21/2008 - 12:05

( Posts: 1078 | Credits: )


I dealt with Cash Call, at one time, too. I tried calling them, when I was falling behind in payments. God......they try every tactic to scare you to death. When I called them, FINALLY I let THEM know what I could afford..not what they SAY I had to pay, or go to jail, be arrested, etc. "Well,"..I said..."I'll send what I can per month." They said they will NOT accept anything less than my original agreement payment. Haven't sent them a cent since then. I alled them up, again, about 3 months later. I found out the 'sold' my account to a CA. I asked a rep why I wasn't notified. According to the rep, they din't have to notify me...what kind of crap is that?! Anyway....NOW I'm dealing with the CA.....who is just as rude and just as ignorrant. I've been hung up by this CA. However....I've seen the name of this CA on the forums, as being a possible fraud company. Any advice for me?


lrhall41

Submitted by sdchargers_63 on Wed, 07/23/2008 - 20:20

( Posts: 1798 | Credits: )


The CA is called Global Accredited Acceptance. I've heard of a few 'Globals' on this forum. Found out these are 'sister' companies. I've had the CA ( actually they call themselves some kind of "firm.") hang up on me a few times. They took my Cash Call loan over. I don't know how Cash Call 'sold' my loan to them, though. Have you heard of Global, GUEST?


lrhall41

Submitted by sdchargers_63 on Fri, 07/25/2008 - 04:20

( Posts: 1798 | Credits: )


SD Chargers - "guest" was actually me (forgot to log in). The CA that hung up on me twice last week (and for no reason at all, I was just asking/answering questions) was Amsher, who Prosper uses whenever a loan goes more than 30 days past due. They are really rude. The first girl who hung up on me said that I had to call back in one hour when "Tiffany" was in her office (Tiffany had called me at work). The second person was a very rude male who hung up on me when I told him I no longer had a home phone he could call, and I was also asking him for their fax #. He said, "OK, you have a nice day sir", and hung up on me. I since found their fax # and faxed them a C & D letter no to call me at work or anywhere else, or contact relatives/references, etc. They have a very poor reputation from what I've read.


lrhall41

Submitted by goldhelmet on Sat, 07/26/2008 - 11:36

( Posts: 96 | Credits: )


I'm going thru the exact same thing right now.


lrhall41

Submitted by on Sun, 07/27/2008 - 11:26

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Yep, SHAZZERS...those are the people. However....when they call me, it's not an #800 number and not the number that is listed in your 'ad'. Now..on my CR, Global AND Cash Call are BOTH on there for the same debt. However....different amounts show up. Have any suggestions what I can do? From reading your post, SHAZZERS, Global isn't a 'good' CA. When I DO talk to them, they tell me they are not a CA at all.they say they are a "firm". What the heck does that mean.."a firm?" From what I've been reading, on the forums, my account, with Cash Call is the ONLY one they have 'sold'. Why not anyone elses accounts? Gosh.I 'don't get it.'


lrhall41

Submitted by sdchargers_63 on Mon, 07/28/2008 - 04:35

( Posts: 1798 | Credits: )


i'm almost 3 months behind. they call all the time. now they're coming up private, or text paging my cell. i've received 2 letters of agreement saying to pay $254 and they'll make everything current. i just want out. i've also received the arbitiation intent. what happens next? they're not getting another dime. how could i be so stupid?


lrhall41

Submitted by on Tue, 09/23/2008 - 11:13

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Cash Call can be very devious.....so, please watch yourselves. Especially, with people who have NO IDEA how to deal with them and their 'laws' ( like me!!). they will try and scare they heck out of people. However......be advised, they are NOT a PDL. When I fell behind in my payments, they called me contantly. They called my references, alot, too. I finally 'turn the tables' on them and told THEM I could only pay 'this or that' to catch up. They don't want to hear what people have to say. I finally had to stop paying them.....just couldn't work with them. So........all of you who are dealing with Cash Call, take a deep breath. LOL I din't see Cash Call on the TV ads for a LONG time. However......last night I saw an AD on them, with Gary Coleman hosting the AD.


lrhall41

Submitted by sdchargers_63 on Wed, 09/24/2008 - 02:38

( Posts: 1798 | Credits: )


If anyone would like to talk to me about Cash Call, I'll be more than happy to help anyway I can!! :)


lrhall41

Submitted by sdchargers_63 on Wed, 09/24/2008 - 02:39

( Posts: 1798 | Credits: )


My DH lost his job almost a month ago so i'm unable to keep up with the payments. If I DV and c&d them and stop paying all together, what happens next? I've already paid them $3989.50 on a 5K loan and just like everyone else here, I owe $700 more than the original as it stands right now. Worst part is I can't remember who I put down for references if I even did. My home and family come first right now and they only care about their money.


lrhall41

Submitted by on Wed, 09/24/2008 - 05:07

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I've been through it with CC, earlier this summer, when I was trying to figure out what to do, I told them my hours had been cut back, and finally they offered me a lower payment plan. (no my hours had not really been cut back, actually I'm on salary, but it worked)...I made 2 pmts with the lower pmt, and now we are filing chapter 13. Have you tried to ask for a lower pmt? I found that you really unfortunatly have to make up something in order for them to work with you. I see your husband lost his job, but is the loan in his name or yours? Cause they will only work with whoever the loan belongs to. Good Luck Reny


lrhall41

Submitted by lmale on Wed, 09/24/2008 - 05:35

( Posts: 742 | Credits: )


I kinda "inflated" all my bills when they ask me about the hardship. And yes they don't care about your other bills, or if your spouse is working or not. I was told, "Well we only based the loan on your income, not you and your spouse. I'm not sure what a dverification or dvaildation letter is, hang tight a guru will be along to answer that one for you.


lrhall41

Submitted by lmale on Wed, 09/24/2008 - 05:56

( Posts: 742 | Credits: )


Cash Call doesn't give a darn about other thinhs you may have. Or...if they DO give you a 'great' payment offer, if you add up everything, you find out it's not a good offer at all. In fact, you may pay even more than your original contract says. I had such a difficult time with them. They don't give you much of an option for anything. You almost have to play a role-reversal (mentally) thing with them.


lrhall41

Submitted by sdchargers_63 on Fri, 09/26/2008 - 07:21

( Posts: 1798 | Credits: )


So they called your references even when they got you on the phone? I was told they would only contact my references if they could not get me on the phone. I am only 30 days behind and the phone calls have been ceaseless and yes they are very rude. I am having to take my son to Dallas for surgery and told them of the extra expense. I told them he could not hear out of his right ear at all and only 60% out of his left. They asked if it was really that important and could I not postpone it??!! These people are incredible. I've had the loan for a year and a half and never missed a payment. Now I've missed one and they act like I'm scum. I really don't want them calling my references so I answer the phone when they call. Just curious if they started calling yours because you quit answering their calls?


lrhall41

Submitted by on Tue, 09/30/2008 - 13:38

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What I find amazing with Cash Call is that the payoff amount keeps going up instead of down. I too made the mistake of taking a loan with them, but am hoping to pay it off in the next month. I was just surprised that the amount had grown and continues to grow the longer you are into it. I will have to give credit to the rep who signed me up. He stated at the time it was in my best interest to pay if off as quickly as possible - which is very true.


lrhall41

Submitted by cntrygirl63 on Tue, 09/30/2008 - 13:52

( Posts: 55 | Credits: )


you're right. The balance DOES NOT go down,..it seems to go up ( God knows why!!). To answer someone's question from above...yes, even though Cash Calll DID talk to me on the phone, they continued to call my references. They can be VERY sneaky.


lrhall41

Submitted by sdchargers_63 on Thu, 10/09/2008 - 09:33

( Posts: 1798 | Credits: )


Well.................I just couldn't afford my payments. After about 3 months, Cash Call 'sold' my loan to someone else. When they did that, they FINALLY left me and my references alone. Even when they DID reach me, they would call everyone else, too.


lrhall41

Submitted by sdchargers_63 on Fri, 10/10/2008 - 08:55

( Posts: 1798 | Credits: )


i have a loan with them to they are horrible to deal with can they garnish my wages thru my work at all...


lrhall41

Submitted by on Fri, 12/12/2008 - 08:21

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What state do you live in, PEANUTS? I live in PA. In 'my' state, garnishemnts aren't allowed. Yep...you're right...they ARE horrible to deal with. I hated dealing with them. They called constantly and never left me alone.


lrhall41

Submitted by sdchargers_63 on Sun, 12/14/2008 - 05:07

( Posts: 1798 | Credits: )


i too have a loan with them.i have a question,the loan is in my name only and i lost my job,i have no income at all.do you think if i called and told them that they could do something for me?


lrhall41

Submitted by on Fri, 05/15/2009 - 16:43

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