trying to find info
Date: Fri, 01/23/2009 - 05:47
18569251000 and 18885761140 are the numbers they have called from. I answered once and didn't get much of anything from them. Requested they send documentation as to nature of the debt. Guy nearly laughed at my request. Wouldn't even tell who the debt was owed to.
Just need to find info so i can send a DV
have you run your credit report, and are they showing on there?
have you run your credit report, and are they showing on there? Have they sent you anything in the mail, even a long time ago? Do you have any outstanding debts? Did they ask for you by name, say what the amount due was, or what the debt was for?
Based on BBB files, this business has a BBB Rating of B+. Rea
Based on BBB files, this business has a BBB Rating of B+.
Reasons for this rating include:
Number of complaints filed against business.
Click here for an explanation of BBB Ratings
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Business Contact and Profile
Name: SRA Associates Inc.
Phone: (856) 755-0500
Address: 401 Minnetonka Road
Hi Nella, NJ 08083
Website: www.sraassociates.com
Original Business Start Date: October 1994
Principal: Mr. Mark Keller, Dir. of Operations
Customer Contact: Ms. Linda Donohue, Office Manager - (800) 735-0552
Entity: Corporation
Incorporated: October 1994, NJ
TOB Classification: collection agencies
BBB Accreditation: This organization is a BBB Accredited business.
Additional DBA Names: SRA Associates, Inc.
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Products and Services
This company offers collection and agency service.
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Business Management
Additional company management personnel include:
Mr. John Chiaravallotti - President
Mr. James Deiter - VP
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Additional Locations and Phone Numbers
Additional Addresses
1000 MAPLEWOOD DR
STE 207
MAPLE SHADE, NJ 08052
Additional Phone Numbers
Tel: (800) 735-0552
Tel: (856) 755-0500
Tel: (856) 925-1000
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Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 38 complaints about this company in the last 36 months, our standard reporting period. Of the total of 38 complaints closed in 36 months, 24 were closed in the last year.
These complaints concerned :
27 regarding Billing or Collection Issues BBB Definition:
Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
6 - Failure to correct billing errors
9 - Improper collection practices
7 - None of the Above - Credit, Billing or Collection Complaint Issue
8 regarding Customer Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
2 - Failure to respond to phone calls or written requests for assistance or support
6 - None of the Above - Customer Service Complaint Issue
1 regarding Sales Practice Issues BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
1 - Sales presentation misrepresented the product
2 regarding Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
1 - Improper or inferior service
1 - Unauthorized service
These complaints were closed as:
37 Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
5 - Company resolved BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to BBB.
32 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
1 Administratively Closed BBB Definition:
Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
t is most likely SRA Asoociates
Here is the BBB info
