ACM Group - harassing at work place?

I haven't heard about ACM. But if they are threatening you then they are violating the collection laws, fdcpa. You can send a DV letter to them through a certified mail.

If you need a validation letter template you can find one via my signature link.

I recieved the same call (vm) from a loud and loud rude male making a statement "You have been served and if you do not call back within 24 hrs we will consider you as served". First of all, this is a scar tactic because either it's coming close to the date where your debt can not be collected on any further (2rys), they just bought your account from another agency or they are doing something illegal. NEVER CALL A COLLECTION COMPANY, ALWAYS COMMUNICATE IN WRITTING. If you answer the phone let them know they have the wrong number and to take you off their list now. For anybody I do not want to have my personal number I use a voicemail # from "RING CENTRAL" it's completely online and you can be anyomus. IT'S BEST TO ALWAYS EDUCATE YOURSELF ABOUT HOW TO BEAT THESE GUYS AT THIER OWN GAME!

this company called my dad up in Ohio (I live in Fla.) looking for info in which to get a hold of me. my dad wouldn't give them anything. but, they scared the heck out of him. my dad told me yesterday that they made it sound like they were ready to come & throw me in jail! scary! :(

Well luckily they cannot imprison you for consumer debt. My advice would be to contact them and determine that it is indeed you they are looking for. If you are the consumer they are seeking, give them your current address and inform them they have 5 days to mail you a dunning letter. When you receive it, respond with a DV letter.

After 8 years, ACM calls and says they will subpeona me if I don't pay. Isn't there a Statute of Limitations?

Hi Patti,

Which state do you live in? What kind of debt account are they talking about?
Every state has it's own set of Statute of Limitation. Moreover, SOL in a state varies from one account to another as per its type.

So we have the big and bad troll on the Internet. I am sure this person is one of those wonderful bottom feeders such as Mann Bracken or some other low life. Dude take a long walk off a short pier and help the gene pool out.

we also have moderators to delete attacks like the one above or the one i just zapped.keep it civil,lay off the attacks or you go bye-bye.

i knew the residents of CLOWN TOWN would be representing tonight.too bad you can't stay.

I received a call on 02/17/09 at work from an individual who identified himself as a private contractor/process server statng he has warrant /subpeona to serve me with a warrant/subpoena. If I had questions to call 866-416-7971 and supplied me with a case number. He was asking me personal questions and I declined to answer stating I don't give personal out to people I do not know. He stated he got my number through the HR Service Center where I am employed because he told them he needed to serve me with the subpeona and they gave him the number. He said he could spare me the embarrassment of being served at work if I would like to have them served at my personal residence--I declined and told him to send an officer out. Didn't trust the guy. I asked him to supply me with the name of the company who was serving me and he was hesitant but told me ACM and said it's an Asset Management Company. When I told him to tell the company to send a police officer out--he told me he couldn't give them my message because he is just doing his job by contacting me - he said I was getting too personal with him. He also gave me the work address he assumed I was working at and I told him I am not in that building and wouldn't give out my location. He became beligerant when I told him not to call me again at work, so I ended the call. I did call the number he gave me and asked the name of their company and they did say ACM and wanted my name, I said I had other questions and the man began yelling at me, so I ended the call. After I hung up, I called our switchboard operator and thankfully she was honest and said she transferred the call - I told her who he was and what his intentions were. Of course she didn't have bad intentions but was transferring the call as is protocol. I immediately googled ACM and couldn't believe how many people this place has harrassed. Something needs to be done about them. I really appreciate everyone that wrote in - it really helped me through this. They need to realize there are alot of intelligent people out there who are not intimidated or easily fooled by there tactics - as we can see by all these letters. I feel sorry for the people who have been really taken advantage of and abused by this place. Hopefully this will stop others from being fooled. Thanks!
I want to add to my previous comments that the man who contacted me and said he got my number through the HR Service Center did not get my number at all, he called the switchboard operator so lied about everything. Very unorthodox company. Watch out and thanks for the info, I will also file a police report on them thanks to everyone here.

A company representative is not entitled to hand over subpoena to you. Summons can only be sent by a court and not a company. Beware of the company.

I have a card that i defaulted on back in 2005. Well ACM called my husband (whom I married in 2008) at his place of work and talked to his Store Manager!
The guy calling left the number, and a case number for my husband to call back. So he called, because he had no idea what it was about.
The guy at ACM told him that he owes money for so and so. When my husband proceeded to tell him he had no idea what he was talking about, then the collector decided to tell him that "oh, well it's your wifes card". And stated they were going to come to my husbands job the following day (which would be today) to serve HIM with papers. Husband asked "so your going to sue my wife?" and the guy states "no, actaully, we are going to sue both of you".
My husband started to ask more about it, and he said "well i can't really talk to you about it since you haven't gotten papers. But then proceeded to tell him anyways! Then told my husband, "well i really need to talk to your wife about it, so have her call me"
i didn't call, of coarse. so we shall see if my husbands gets these "papers" today.
these companies try anything, and break the laws just to get you to call. Seriously thinking of a law suit.

Rebecca S,

What you need to do is go to naca.net and look for an attorney in your area. Get yourself prepared to sue them. That totally violates the FDCPA and your states debt collection laws, if your state has any.

Which state do you live in? Every state has its own set of collection laws. Please check whether a particular collection company is licensed in our state.

Thanks guys, i live in Florida.
From my previous post- papers were never served to my husband.
And these guys are at it again today!

They called my husbands cell phone today from an "unknown" number, saying his names was Madina and he worked for the County Clerks office and that he needed to have me call at 866-416-7971 to tell them when i would be home so they could send "Officer Johnson" to my house to serve me. And gave my husband a "docket number" which JUST SO HAPPENED to be the case # the CA gave my husband the first time they called. Of course, i didn't call back, but DID call my counties Clerk of Courts to see if there was anything on file to be served to me (current last name and maiden name) and they had NOTHING.
These guys are bottom feeders and will break any law to try and get you to contact them!
I filed complaints to the FTC and the BBB about them. Will also be contacting the Attorney General for my state, as well as California- where these scum bags are located.

Save the messages or record them on a tape. That is a violation of the law and if you ever get a chance to sue them, it would almost be an automatic win.

they called my parents and tried those same scare tactics on them and said they tried to serve me several times at my house and that i needed to call them today cuz tommarrow was my court date they made it sound like i was in trouble with the police so i started to look in to it on the net luckly i found all these post about em they truly are low lifes

I got the same call on Monday. Fortunately, I didn't answer the phone. I did save the message. They said the same things. They must have bought an old account because I haven't had a bad account since 2002. I am curious to know what kind of papers they are trying to serve, if they're not actual court papers. Does anyone know?

They are not going to serve you papers, they're only trying to scare you into paying them.

I was contacted by these same people and they used the same tactics. This all over a $300 principal amount (of course now with $550 in fees). i offered them the $300 and they said they didn't want any money from me now as they were gonna sue me and collect "legal fees". They said this is how they make their money. Now I have an alert from my credit monitoring company that they did an inquiry on my credit. I did not authorize the inquiry but my credit monitoring company says i did. I guess I need to contact experian.

I sent a request for validation of debt, certified mail, return receipt requested.?? However, I am not sure I sent to the right address.?? Does anyone have an updated address??? By sending a good validation letter, which requests no further contact except through the mail, I have heard nothing.?? They have broken every collection law out there.

Do not believe anything these guys say. They are bottom feeders and the scums of the earth. Saw on the news last night about their tactics. The first guy that calls is a setup man, he will not give you any information but will give you the number of the company and a case number. The second guy will be a jerk and call you all kinds of names. Best thing to do with these guys is to jerk them off like they are trying to do you. Try to get there name and address if you want and check with the BBB, they have more complaints than any debtor. Do not fall for anything they say, they are liars, liars, liars what more can be said, do not fear them and certainly do not give them any information of any kind.

I got a call on Thursday at my place of employment, they said they had been trying to locate me at my old address. I purchased a home 5 years ago, and have had the same job for3. At first I thought it was a prank. I explained to Jerry from acm group that my husband had not worked since Nov.2008, and I had recently finished chemo treatment. He then took the 2855.00 that he was asking for down to 700.00. Jerry explained to me that I would have to express the payment to him overnight mail, and then call him with the tracking number. If I did not do this, he would proceed with all action against me, including a warrent for my arrest. They did somehow get my husbands cell number and called him first. He did not give them my number, but they then called me at work, and harrassed me. I explained to them that this is a total shock, that I had this bill 9 years ago, and now they are finally doing something about it. I had purchased a home and 2 cars, and never a mention of a delinquent bill!?!? I think I got taken advantage of big time. I'm just a wife and mom tring to get back on her feet after cancer, I paid it because one, I did have a bill from there at one time and two assumed that once you pay a balance the bill is paid. He threatened me with court and a warrents for my arrest. I have never been in trouble with the law, but can they arrest you for a summons to appear in court, if they can't find you to serve you?

no,they can't arrest you for that.debys are civil matters and he was saying that to scare you.the most that would happen if this was legit would be they would serve you and take you to court with any penalties for those three years added.he still couldn't have you arrested.well if they actually served you and got a judgement maybe,but it doesn't sound like that.it sounds like he's trying to scare payment.demasnd something in writing and tell him you won'tspeak to him again until then.hang up.

Hello.

I too have been receiving phone calls from ACM Group. They too give me the same 1800 number and a case number claiming I am the defendant in a lawsuit and someone will be out between the hours of 12-4pm to serve me. Both times they called my mothers home and spoke to her and my home and spoke to my dad's girlfriend. Both times, nobody has shown up.

Obviously this is an intimidation tactic to get me to cough up debts from 5 years ago. I love how these companies think harassment is going to make us pay them.

If I receive one more phone call from them, I am going to the the steps to contact the attorney general, a personal attorney, and the authorities. You all should as well.

I just noticed that another poster was from Florida. I am as well. I also thought to look on my counties clerk website to see if indeed anything had been filed under my name...and nothing.

This ENTIRE THING IS BOGUS!

My parents received a phone call stating that "they wanted to give a heads up, that I was going to be served with a subpeona tomorrow." They left a number for me to call back. 866-416-7971. Once I called this number back the man on the other end was "Jerry" and said that they were with ACM group and that I owed money for collections. When I asked him for PROOF he avoided consenting to fax / mail me proof. Also usually when you call an 800 type number back you don't get the same person. Jerry answered EVERYTIME I called, I found this fishy. I got online and went to the BBB website and nothing comes up for the number, so I googled the number and read reports of this same number trying to scam people. Also when my husband got on the phone with "Jerry", Jerry wasn't very professional. BEWARE, do NOT agree to "settle" today with these people. Get proof first.
Caller ID: Unavailable 866-416-7971
Caller: ACM Group
Caller Type: Collection Agency

These people first called me last year, May '08 about a credit card debt that was about to expire because of the SOL. They read off my history with the CC company, my credit history, and then proceeded to tell me that if I didn't pay the full amount they were asking for, they were going to "send me up" for a judgment. Well, I was scared! Long story short, the guy I talked to said that if I paid them $240 that would stop the judgment from happening. I asked them for something in writing regarding the debt and he said they didn't have to provide me with that and to stop stalling. So, I reluctantly paid them. The next day, I called an attorney that said that I needed to record my convos with them and send a DV letter certified. I did. No response from ACM.

Fast forward 1 year later and today I get an urgent voicemail on my cell phone. How these people got my cell phone number is beyond me. Left a message that said there was some paperwork that was being sent out to the Clerk's office and if I wanted the details of the information and the docs being sent, I needed to call 714-263-8632 and if I didn't w/in 24 hours they will deem the address and appt. time is valid and the documents will be sent out. They also called my fiance and said that I had used him as a reference on the application. I didn't even know him when I applied for this card over 7 years ago! They proceeded to tell him that I needed to call them and when he asked what for, the guy responded "regarding a failed appearance" and he couldn't say anymore. What?!? First of all, the guy didn't leave me a name of anything on my VM and only because I remember the phone number from last time did I know it was ACM. I have had NO contact with them in a year and they ignored my previous DV letter from last year! What gives with these people? I have not called back and probably won't. Any one have any advice on how to handle these morons?

ACM called my work and told a co worker they were looking for me that they needed to serve me in person and wanted to know who was in charge of payroll. When I called them back they said they were "Leham & Associates" and that their client was ACM group, I told him I needed their address to send a DV and to not call my work any more, he asked for my ref # and put me on hold. He came back and gave me an address of 17291 Irvine BLVD #304 Tustin,ca. When I researched it online, it was not the same address I found for ACM group posted by other people. The address I found online was 17671 Irvine Blvd, Suite 207. Tustin, CA 92780. Not sure if I should send my DV to both address????

Well the best advised I can give you is try to deal with them instead of going to court, they might offer you something better than the courts will, and if they get a hold of your job most likely they are going to garnish your wages.[color=Blue][/color]

They would require a judgement first and it is state dependent as to whether they can garnish wages. And it's "Advice" your trollness.

Just thought I would add my thoughts to this forum. ACM called my husband on his cell phone today. How they got his cell number I have no idea? Some jerk named Medina represented his self as a person from the county courthouse trying to serve a sumons to appear in court. He told my husband that he did not know anything about the case but he had a case number. Medina gave my husband a number to call and find out information about the case. Medina stated he needed an address of where my husband lived to set up an appointment for the sumons. My husband refused to give Medina any info until he found out what this was about. My husband called the number 866-416-7971 and spoke with Frank Ariano. He asked for a case number. My husband asked what company is this? Frank put my husband on hold then he got back on the phone and said he was the county courthouse and he needs to serve a sumons. He proceeded to tell my husband that he owed for a bill that we settled and paid over a year ago to the original debtor (Circuit City). Frank told my husband that he would have to look into it and they would hold the sumons off until 10 a.m. the next day. Frank you are such a liar!!! Does anyone know how to stop these jerks? These have to be the coldest most heartless people in the world. The criminal behavior of the employees from the Advanced Credit Management, a.k.a. ACM reeks of unrehabilitated drug addicts who will lie, cheat, and steal from their own mama. ACM has definitely made an enemy out of me and I am determined to figure out how to take them down.

Thank you to every on this forum for sharing your story. It is helpful to know that I am not the only one who encountered such inhumane behavior.

Send them a Cease & Desist letter. I would treat it like a scam/phishing expedition and file a complaint with the FTC, the FCC, and your state Attorney General. If they do not back off I would sue them.

And tell them to never call you again on the cellphone. They cannot call you (per the FDCPA) so as to incur charges.

they are going me at work and talking to my boss. Is there anything I can do I would love to sew them for threating me at work..

Hello,

I just recieved a call from a man stating he was from the Riverside assecors office and wanted to know how to get a Riverside county employee served. Now if you work for Riverside county and your trying to serve another county employee there are no different rules. He kept saying that he tried to sereve me at home, I told him Ididn't get anything, I tol dhim. he had the wrong address and wanted me give him the correct address so I can be served to appear in court. I tol dhim no. They try and be so slick. I called the company back and guess who answered the phone, it was the same man that called me saying he was from the County of Riverside. I told him he wasn't slick he denied calling me but it was the same guy. Don't be affraid of these people.

This company just called me.. Actually, the local Sheriffs office contacted me, telling me that they were going to serve me with papers from ACM group.. This is from a C.C. I couldn't pay back in 2004- I paid up through 2006, but couldnt pay the debt anymore. Does anyone know if they can garnish my wages? I have a newborn now & cannot afford to make big payments back. Also, when I called the company to see what it was in reference to, a gentleman, I wont use his name, stated he was the head person in charge. Then I simply stated "hey bud, could you tell me what the balance is that they say I owe"? He proceeded to rudely tell me how to address him and that I WILL NOT address him in this manner again! Then when I told him he was being rude he stated "buddy, you are not a paying customer". So it was O.K. for him to call me buddy but not for me to call him Bud! I'm worried!! Cant afford a huge payment right now!

Assessors Office?! HAHAHAHAHA! Perhaps he wanted your property value?

There's no need to be worried, this guy is plainly acting like a boor, and no gentleman at all. Whether your wages can be garnished or not depends on your state. What state are you in?

If I were you, I would detail your financial situation and state the payment you can afford, and mail it off to them (Certified, Return Receipt Requested). If this guy can't behave himself in a respectable manner, then stick to writing where such shenanigans would be documented.

A man had stopped by our home to serve my wife with a subpoena or summons he left a card and said she needed to respond so they could set up a time to serve her so she doesn't miss her court appearance,does she have to respond isn't it there job to serve her.I have recently become disable with tumors in my spinal cord and I am waiting to have it settle and I get my back pay and monthly we are broke and putting food on the table is getting harder by the week.We intend to pay but they don't want too.

I just received a phone call at work, not directly to me but to my companies main customer service number. The gentleman that answered the phone called me to ask if I was expecting a call from a Michael Walsh. Of course I was not and didn't know who it was. I'm the manager of the call center so I was able then to tap into the phone conversation and find out who it possibly was. When I started to listen this Michael Walsh guy was informing the representative that "he probably wants to speak to me since I have pending litigation out on him and he is to be served a subpoena." I was completely shocked that they would give out such personal information over the phone to someone else but myself. The gentleman called me back again and told me exactly what Michael Walsh told him and I asked him to transfer the call to my voicemail. I listened to the voicemail and it was exactly what was said above in all the other people's comments. He was saying he was from some litigation office yet the number he gave which is 714-263-8414 is to ACM Group. I just sent them a letter on Friday (they called last Thursday too) asking them for Debt validation as well as for them to remove my work number from their list and they were to contact me only via mail. The guy also stated working with a police department in a county I haven't lived in for about 3 years.

I have received several calls from this company for a supposed debt owed by my daughter. I have asked them to mail me the information in writing via the USPS, they refused and hung up on me. I simply refuse to deal with an agency that will not mail the legal information and will only do business via the internet or fax/phone. It just doesn't seem legit.

are they divulging the details of the debt to you? do you have poa or authorization from your daughter? if not then that sounds like an FD violation!

Quote:

Hi,
I'm from California and am recently unemployed due to being laid off from work. My mother received a phone call from a person who didn't state the company they work for nor did they state their name. They gave her a phone number (8667690657) and told her that I have to contact them within 24 hours for a case number. They also told her that if I did not call them within 24 hours they would contact the unemployment office in California. This phone call disturbed my mother as well as myself. Can they do something to my unemployment insurance claim with EDD? Can they garnish my unemployment checks?

I tried to call the number back but it was just a recording stating that they are the ACM Group and to leave a message with my name and case number. I was never given a case number. The recording also didn't mention their hours of operation so I can call back to actually speak to a live person.

Can anyone suggest what I should do?

Thanks for any assistance.

use that phone # as a reference for AG,and FTC complaints.they broke the law in stating that about the unemployment.if this bottomfeeder even tried to contact them they would be laughed at,and treated almost like they treat others they try to strongarm.they can't touch unemployment at all.that is just what bottomfeeders say to scare people into paying.

I am not entirely sure where everyone is getting their facts from? You should try reading the ASIC guidelines. A collector and the Debtor have guidelines they have to follow. Generally debtors do not follow these guideline but expect the collector to. Yes, you can be served at work or a residential address. Also at a residential address a process server can serve any persons at the residents that "LOOKS" over the age of 16yrs if they are willing to accept. No they wont always be in a marked car or a uniform. Its easier not to incurr these debts. Most/All of you signed a contract so you should have stuck by it. You didnt and now you want to complain that debt collectors are after you please wake up!!!

shillin,shillin,shillin.keep them shills a shillin.

if your bottomfeeder followed the FDCPA maybe we wouldn't have gripes.

Yes, I am currently being harassed by ACM Group, so the messages here resonate strongly with me. I have (unfortunately) provided one of my mobile numbers but (fortunately) I have refused to provide next of kin, work or home numbers. They persist in calling me several times a day, despite me explaining I sleep during the day (being a night shift worker) and they have threatened to attend my workplace to serve me with a summons, garnish my wages, sell my " luxury" items such as television, attempt to sell my father's house I live in and have even threatened me with "your life could get so much worse if you don't pay us immediately". I live in Australia and whilst I'm pretty confident with my legal knowledge in other matters, this is the first time I've ever had any issues with debt. Any advice?

totally feel like I was scammed by "Ernie" fro the ACM group today. First it was the message on my voicemail from someone who said they were representing a law firm abd that I would be served a summons to appear in court if I did not respond to this email with in 24 hrs. I was given a number to call which was this ACM group I guess but when they answer their phone they answer as "Corporate Offices". I spoke to Ernie who gave me a run around per say as to it had to be taken care of immediately and there was no time for thinking he offered us a "no fuss/no muss deal" He threw around words like judge and court and was very intimidating in his tactics.

Asset Capital Management Group said they couldnt send me anything thru mail Ernie emailed me the "contract" and said I had to fax it back . . . plan on sending request for DV to address on contract but have a feeling it isnt going to be deliverable.