Share post
Debt Consolidation Forums Collection agencies and creditors forums

Collection Company of America: Are consumers complaining?

Collection Company of America or Collecto, Inc. is a collection agency (CA) headquartered in Norwell, Massachusetts. Go through the following sections to learn what consumers have to say about Collection Company of America (CCA).

Complaints against Collection Company of America

Here are some of the most common complaints consumers have against Collection Company of America.

  • Reports deleted fraud account - One consumer complained in the DebtCC forums that CCA often reports deleted fraud accounts. An account, which had been reported as fraudulent in 2003 and had been closed, again showed up on the consumer's credit report in 2006 due to CCA. Know in details...
  • Wants spare cash - One individual said that the primary intention of the collection agency is to accumulate spare cash. Learn more...
  • Rude behavior - Another consumer said that the CA is often rude when dealing with people. The employees of the CA never behave politely with the consumers who call the collection agency. Find out more...
  • Violates Federal law - One consumer complained that Collection Company of America has violated Federal law. The consumer wrote a dispute letter and faxed it to the CA for confirmation. After 30 days, the CA informed him that they had not received the fax. Know more...
  • Sends bill about mobile phone with AT&T - One consumer complained that the collection agency sent a letter stating that he owed money on an AT&T service bill. However, the consumer had never used AT&T mobile service. Learn more...

Steps to deal with Collection Company of America

Here's what you can do if you've been contacted by CCA.

  • Check whether the SOL has expired - When Collection Company of America contacts you about an old debt, check whether the SOL on that debt has expired. If it has expired, then send an Expired SOL Notification Letter to the CA. When the SOL on a debt expires, the CA cannot threaten to sue you, but you still owe the debt.
  • Request that the CA validate the debt - If you keep getting calls from the collection agency, ask them to validate the debt. The CA must provide you with the documents that state they legally own the debt or have been assigned to collect the debt by the original creditor.
  • Make payment arrangements - After the CA validates your debt, you can make suitable payment arrangements with the agency. You can also negotiate with the CCA to settle the debt for less than what you owe.

What to do if you're harassed by a collection agency

If you think you're being harassed by a collection agency like Collection Company of America, let them know that they may be violating the FDCPA. You can also file a complaint with the Federal Trade Commission and your State's Attorney General.

Collection Company of America contact details

You can contact CCA at:

Collection Company of America
700 Longwater Drive
Norwell, MA 02061

The Collection Company of America phone number is: (781) 659-1551

Why am I still getting fraudulent information on m...
member profile picture

Why am I still getting fraudulent information on my credit reports from Collection Company of America for an account that has been deemed fraudulent in 2003 by Cingular Wireless? I have just spoken with a representative from that company and they said that they are not responsible for removing this mar from my report, that the original creditor has to do it! However, I was redirected back to the Collection Company of America after verifying that this account was indeed deemed fraudulent and closed!

This is what I went through with collectcorp. Neither company, Collection Company of America nor collectcorp will accept responsibility for their fraudulent activity.

Call the credit company and ask who specifically keeps putting this on your credit file and dispute it.
In my case it was collectcorp. Its a long battle becuase the CCA just wants some spare cash, and theyre seing if youll just pay it so you can get on with your life.

Youll have to threaten to sue both companies and file complaints, its the only way theyll stop trying to ruin your life.

Write letters to head office of both comapnies (Collection Company of America and collectcorp)and dont be nice about it. They are commiting fraud and they are both aware of it from what I can see.

Let us know what happens.

Sub: #1 posted on Wed, 09/27/2006 - 08:27


How do you sue them of file a complaints. Please somebody help me in filing suit against Collection Company of America.

Sub: #2 posted on Sun, 07/20/2008 - 12:50


I'm not sure, but I think to sue the CCA you would have to file in federal court

Sub: #3 posted on Sun, 07/20/2008 - 21:54

cb11214 cb11214

(Posts: 1 | Credits: )

Go to and download the ID Theft affadavit, file the police report and send that as well as proof of ID to all 3 CRA's. By law, any trade line, whether with an OC, CA or JDB, must be Permanatly Supressed as long as all steps are follwed. Once you have done this, send the IDT affadavit and the police report to the CA and inform them that this account is fraudulent and per federal law, therefore uncollectible. Any further attempts at collection from Collection Company of America will result in legal action for violations of fdcpa and FCRA applicable statutes.

Sub: #4 posted on Mon, 07/21/2008 - 07:45

Moderators Cum Industry Expert
(Posts: 4671 | Credits: )

Hi there
I'm going through a similar scenario with the Collection Company of America. I've given them a strict deadline to complete all matters by tomorrow. I'm considering getting the media involved. I'd like to compile stories to prevent this stuff from happening over and over again. Let me know if you're interested.

Sub: #5 posted on Thu, 12/18/2008 - 15:53


Is anyone still having problems with Collection Company of America? An update on your current status would be nice...

Sub: #6 posted on Thu, 02/05/2009 - 21:07

a_chitamnath a_chitamnath

(Posts: 1 | Credits: )

Collection Company of America is a low life, scum sucking sack of carp. when you call they are rude and nasty.
i'm trying this;
1. write a dispute of validity ( federal law ), make copies
2. write the attorney general of Mass, make copies
3. write the attorney general of your state, make copies
send them out immeadiatly
save a back up copy to send the US attorney general, if the above don't work.
last resort will be suxie ormann and clark howard on the news
good luck

Sub: #7 posted on Sat, 02/21/2009 - 12:24


Also file with the BBB and ACA if Collection Company of America are members

Sub: #8 posted on Tue, 02/24/2009 - 13:24

Moderators Cum Industry Expert
(Posts: 4671 | Credits: )

Has anyone on here who had problems with Collection Company of America get anything resolved? I got a letter a week ago telling me i owe this outrageous amount on my AT&T bill

Sub: #9 posted on Wed, 03/18/2009 - 17:56


I worked for collect co or cca years's some honest stuff
1) if you have a debt...just pay it
2) if it's fraud then you have to make a case for fraud. and file things for that
3) if a phone was stolen then you MUST file a police report..
4) if you want them to stop calling you or contacting you then send a Cease and Desist letter at the Collection Company of America mailing address, then it will stop
You can ask for an itemized billing... if you have a cell phone then you have a contract. If someone stops paying a bill that can result in the penalty which is around $200-300

Sub: #10 posted on Wed, 04/01/2009 - 14:22


More information
  • Files must be less than 500 MB.
  • Allowed file types: txt pdf jpg jpeg png.

Page loaded in 0.855 seconds.