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Crs?

Date: Fri, 08/13/2010 - 09:57

Submitted by jasonogk
on Fri, 08/13/2010 - 09:57

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Total Replies: 3


received an abrupt and obnoxious call from a "process server" claiming that I am being served papers due to "bad checks" from ACH withdrawls that did not go through for Alpine. I called the number that he provided along with the "account number". first off, the account number was wrong. secondly, this guy also called my family in florida. They told me that if I "settle" today paying via credit card they will not take me to court. I said to provide me with something in writing first, they refused and hung up the phone. He then said that they are not responsible for the illegal practices that their "process servers" use and hung up. I called back and said that I am recording this phone call because if they are attempting to collect on a debt and claim i refuse to pay it, i simply am asking for proof of the debt, they said that they dont allow to be recorded and hang up. I called back and asked them for their mailing address and they hung up. I called back again and said that I need to know the actual name of their law firm (yes they said they were a law firm retained but refused to say who they are), they hung up. nobody gives me their full name but i spoke to a Mr. Casey, Mr. Smith and a Mr. Alexander. Their phone number is 888-491-6268. ironically, the last time i called asking for their mailing address they said if I call again they are going to file "harassment charges" against me! What should i do? without a name of their actual company, an actual address and a direct phone number there seems to be no way to file a complaint with the NYS attorney general or any police department.


received this interesting email back from EMG after emailing them a letter based on the info from this site!

Re Complaint / Emerald Marketing Group, LLC 10 Loan# 113596
To Whom It May Concern:
This is in response to your recent complaint against Emerald Marketing Group, LLC 10 .
In regards to the complaint filed against Emerald
Marketing Group, LLC 10 We have reviewed the complaint that has been filed.
According to the information received Mr. Goldberg received a loan in the amount of
$300.00 on 12/14/09. Some finance charges were made on that loan, but they do not
apply to the principal loan amount. Although only finance charge payments were ever made on this loan, Emerald Marketing Group, LLC 10 is willing to write off the entire amount of the loan in order to resolve your complaint.
Considering the small amount that is at issue, it is more efficient for Emerald Marketing Group, LLC 10 to write off further collections of this loan.
Emerald Marketing Group, LLC 10 would expect that any out side parties that have had
complaints filed regarding this matter be notified that the matter has been resolved and
that any outstanding complaints be dropped since there has been a resolution to the
matter.
If you have any questions regarding this matter, please do not hesitate to contact the
compliance department. We would like to resolve this dispute with you in an amicable
fashion. If you have any further questions please email:
[email]customerservice@emeraldmarketingllc.com[/email]
Very truly yours,
Emerald Marketing
Compliance Department
[email]customerservice@emeraldmarketingllc.com[/email]


lrhall41

Submitted by jasonogk on Sat, 08/21/2010 - 11:04

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a couple of questions.

1)how many so-called fees were debited
2)whay state are you in

you see.they can try all the jargon,and nursery rhymes they want.the fact is as an illegal lender,and capitol recovery is an unlicensed bottomfeeder.neither has the right to demand more than the principle.any so-called fees get taken off as the lender has no license therefore they aren't entitled to take fees.for example:

you got a 300.00 loan from them.they take three debits of 90.00.you only owe 30.00 on this illegal loan.i would file a ploice report for the call as no process server will call ahead,or negotiate payment.this was capitol violating the law as they always do.next file AG,FTC,and BBB complaints against emerald.id you have already filed complaints.file another with your AG with that response(which is total BS) to them.do not let them sway you,they are illegal and not entitled to anything more than the 300.00,and any fees debited get deducted from that.


lrhall41

Submitted by paulmergel on Sat, 08/21/2010 - 12:31

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