I am drowning...but hopeful with friends like U

I searched in the Internet and found that a lot of complaints have been made against them by the consumers. They have used several illegal tactics to make money out of the consumers in the past. Don't pay any money to them now. Check whether or not they are even licensed to operate in your state. Ask them to send you any document proving that they are representing Chase regarding this particular account.

Hello,

Actually, Hanna's office isn't so bad to work with, but for some reason they're giving you the runaround.

They can definitely accept less than what they are offering you. You'll definitely want to work something out with Hanna's office while your account is there, though, because this is usually the last stop a Chase account makes before going to a law firm within your state for litigation. So, if there's a possibility of resolving the debt within the next 30 days or so I suggest taking advantage of this opportunity. Again, though, please know that Hanna will take less than what they are offering; whomever you're working with is definitely playing hardball.

I wish you the best!

Donaldson Williams
Debt Settlement Specialist

You can always send them a letter stating that you don't work with collection agencies and will only deal with the original creditor. If you do decide to pay make them account for every single cent they say you owe.