peeved at professional recovery associates!
Date: Thu, 06/23/2011 - 12:34
[COLOR=black]How does a consumer prove that an EOB was sent to the Vendor and that there was never a need to go to a debit collector. And how does a consumer prove that there was lack of response on the collector???s part or original vendor? Because that is what exactly happened for the last nine months with Transcare of New York, ambulance vendor and Professional Recovery Associates, ( their debit collector) Humana the insurance provider sent the EOB several times I have also sent the EOB several times and then no vender ever sent an invoice to match it!. Therefore all the time I waiting for an invoice to match the EOB, they sent the account to collections. I faxed to Transcare head office...no response...I called ....October 2010, December 2011, January 2011, March 2011 then start getting collection letters and still the most rude, unprofessional, vindictive, nasty, ugly people I have ever dealt with ever. This was an emergency and I DO pay all bills ( credit score of 790, so hard to argue with that statement!) and yet the consumer gets screwed because of their POOR unresponsive accounting and communication. So what can a consumer do about it....besides be persistent? Our society is ridiculous...they couldn't even pick up the phone! Peeved about professional recover associates[/COLOR]
Really, it is frustrating!! Several consumers have to suffer due
Really, it is frustrating!! Several consumers have to suffer due to the negligence of the debt collectors every day. Send a validation letter in writing to them immediately. Wait for the dunning letter for a few days. If you still don't receive the letter, then send a Cease and Desist letter to them.
