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Qwest - ER Solutions

Date: Wed, 10/07/2009 - 23:34

Submitted by anonymous
on Wed, 10/07/2009 - 23:34

Posts: 202330 Credits: [Donate]

Total Replies: 2


A week after I received my Qwest bill for 89.71, I get a letter from ER Solutions saying it was sent to collections, and they are demanding payment. There is no due date on the Qwest bill, it just says: "upon receipt". Currently Qwest is only billing me for Directv. Their check is in the mail. I am going to call Qwest tomorrow and tell them I no longer want them billing me, and that I would rather get the bill directly from Directv. What should I do about ER Solutions now? Have Qwest get them on the phone with me?


Thanks for the reply. I started out with the Qwest bundle. I have had nothing but problems with their service (installers not showing up, wrong service, etc). I cancelled the internet and kept the TV. The rep from Qwest said it was optional if I wanted to have Directv bill me instead. The bill is valid from Qwest as I have not switched it to Directv yet. The problem is I just got their bill a week and a half ago, and they are sending it to collections already.


lrhall41

Submitted by on Thu, 10/08/2009 - 00:40

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