Skip to main content
index page

First Source Advantage LLC: 5 Key complaints against the CA

Submitted by philpot.loren on Sun, 10/05/2008 - 19:58
Posts:
Credits:
[Donate]

I received a call about 2 weeks ago from First Source Advantage llc, which is a collection agency used by Capital One. They informed me that Capital One was preparing to file a lawsuit against me for my balance, lawyer fees, etc. The woman on the other line asked me what I wanted to do and I asked if it was possible to set up some sort of arrangement. I said that I could post-date checks in the amount of $252 for September 30 and October 15, and $564 for October 31.

I was expecting the amount of $252 to be taken out of my account and not $564, until I received a notice from my bank stating that the substitute check of $564 was returned. I won't be able to cover the $564 right now, and I don't want to face an legal problems for the returned check.

I have hit full blown panic mode because I have never written a bad check before. Should I contact First Source since it was their mistake? Please help!


Go to the bank and close the account tomorrow. Pay what ever fee that might apply because First Source now has your bank info and will continually attempt to take money.

They are in violation because they have to notify you prior to depositing a post dated check.

If you are have any outstanding checks tell the bank and put a stop payment on all checks except the ones you have outstanding that are not to First and freeze all debits.

Did you have a written agreement with them?

Did you date the checks for 9/30, 10/15, 10/31?

Did you by chance photocopy them?

Send them a debt validation letter demanding that they prove the debt and explain that they violated the original agreement by depositing the wrong check.


Submitted by on Sun, 10/05/2008 - 20:06

( Posts: 202330 | Credits: )


Do as Celluair mentioned, close that account at once! Don't ever agree to making payments unless you have a written agreement.


Submitted by on Sun, 10/05/2008 - 23:41

( Posts: 202330 | Credits: )


Speak to your bank, it is a simple fact that the withdrawal was not authorized by you, you NEVER authorized that amount. Your bank will more then likely be very helpful and reverse any fees that came with that. Since it was an electronic transaction you can revoke all further rights to debit...send them a certified letter revoking this right. I read that this is enforceable, can't recall exactly where...but I think it was a federal level law.


Submitted by goldenbast on Sun, 10/05/2008 - 23:45

goldenbast

( Posts: 2884 | Credits: )


Okay my last question is, should I contact the collection agency by phone and let them know? I just don't want to start receiving phone calls/threats from them.

Thank you for all of your help!


Submitted by on Mon, 10/06/2008 - 08:46

( Posts: 202330 | Credits: )


If you don't want the collection agency to contact you anymore, send them a letter stating so. Also, did you send the collection agency a debt dispute/verification letter (as your are allowed to do under the Fair Debt Collection Practices Act)? If not, write, "I dispute the validity of this debt and request that you provide me with verification." Send the letter via certified mail, return receipt requested and via regular mail and make a copy for your records.


Submitted by davidw on Thu, 10/09/2008 - 20:11

davidw

( Posts: 54 | Credits: )


yes he is absolutly correct. i worked for the company and you should have recieved a letter. Definatly you should write a letter stating that you want the calls to stop it is called a cease and desist letter. Also if they call your job and you ask them to stop and you dont than that is also against the law :)


Submitted by on Wed, 12/03/2008 - 14:12

( Posts: 202330 | Credits: )


Your bank will reverse the transaction, since the amount was unauthorized. I ran into this problem several years ago and was so thrilled to hear that they were able to do that for me. They cannot, however, reverse a debit card transaction.


Submitted by on Wed, 12/03/2008 - 14:28

( Posts: 202330 | Credits: )


I have been having a problem with first source advantage llc as well,, but my problem goes a bit further. They have been trying to get a hold of me, but after hearing their threats, I decided to not answer their calls. In turn, they have called my brother 3 times, and my parents, who are elderly and in a different state, 6 times now. The have made contact with my parents and said to my father, "Don't you care what you son is doing to his credit." Even after my father informed them not to ever call his nuber again,, about a month and a half later, they call again. Is there anything I can do to get them in trouble for harrasment? Any helpfull advice would be greatly appreciated.

Thanks,
Prodigy Child


Submitted by on Fri, 12/12/2008 - 15:12

( Posts: 202330 | Credits: )


I have worked for a bank and as long as it is a valid check number and routing information there is nothing you can do with a check by phone because you cannot prove the post date.

Even with a physical post date check it will be processed because the check is processed by code on check and not by date. Never send post date checks...ever.


Submitted by on Fri, 12/12/2008 - 17:41

( Posts: 202330 | Credits: )


well some states,Massachusetts for one, it is illegal for a debt collector to accept a post dated check. you might want to look into your state laws as well.


Submitted by on Fri, 12/12/2008 - 17:55

( Posts: 202330 | Credits: )


I got a call today from them ....They wouldnt even tell me what it was about......I dont have any credit cards or anything like that ...When i ask them what it was about...The man on the phone named SERRANO...Started cussing me out...Talking really negative to me, and then hung up the phone.......How to stop phone calls from first source advantage?


Submitted by on Mon, 12/22/2008 - 15:41

( Posts: 202330 | Credits: )


That's good advice, PLENTYOFQUESTIONS. I never really thought of 'it' that way. I guess you WOULDN'T have proof. I've done a few 'Post-Dated' checks, over the phone.....thank goodness I never had any trouble with it.


Submitted by sdchargers_63 on Tue, 12/23/2008 - 21:45

sdchargers_63

( Posts: 1798 | Credits: )


WHAT SHOULD I DO? I CALLED THE COMPANY TO SEE IF I COULD SET UP PAYMENT ARRANGEMENTS ON MY CHARGE CARD AND THEY ARE NOT RESPONDING AND I WANT TO PAY THE DEBT I OWE? WHAT SHOULD I DO?


Submitted by on Mon, 12/29/2008 - 09:21

( Posts: 202330 | Credits: )


Just want you all to know that First Source Advantage is still at the scam game. I got several calls and knew their claims were false. They wouldn't and said they couldn't provide me with the so called debt I owed. Finding your site proved I was right that they do not practice in a legitimate way. Thanks


Submitted by on Sun, 02/22/2009 - 09:28

( Posts: 202330 | Credits: )


I had an outstanding debt with Capital One, and they were calling to collect. I had lost my job 2 weeks prior and said I could start payment plans when I got a new job. After telling me I had 2 weeks and setting up a payment schedule (I know, that was a big error on my part) I found a job and was subsequently laid off due to downsizing. What luck I have.

When they called back about how the check was returned for insufficient funds, I told them about my situation, and they subsequently said "Well, we cant do anything for you, have fun in court."

What can I do? Im unemployed, have no money to my name, and have been living off ramen for the past two weeks! Can I call a debt lawyer? Or what should I do!


Submitted by on Thu, 03/12/2009 - 11:50

( Posts: 202330 | Credits: )


about a week ago i set up (with capital one) payment arrangments to pay $235. a couple days after that i got a call from someone saying they were capial one to confirm the payment, it turns out that it was the dept collectors and $235 was taken out of my bank twice and it overdrafted my bank. i am now overdrafted by $ 430 dollars


Submitted by on Sat, 04/18/2009 - 19:13

( Posts: 202330 | Credits: )


Hi, I jsut received a call from this company, they are trying to arrange a payment plan with me, but the amount is too high, i told them I can only afford $50 per month but they said that since my balance is so high they can't go that low. What can i do? My hours at work are cut, I have a baby to take care of, I am barely making ends meet. Can they really say that they can't take a certain payment amount??? If $50 is all I can afford what can I do? I would think that they would work with me even if it takes longer to pay off, I wish I could afford to give more each month. what should I say to them>


Submitted by on Thu, 04/23/2009 - 17:43

( Posts: 202330 | Credits: )


First and foremost READ and KNOW the FDCPA rules and regs.. Second, VERIFY the debt, ask IM WRITING, for them to provide WRITTEN proof of the debt and NOT on thier letterhead, that measn nothing. It MUST be something from the ORIGINAL creditor, stating you agree to and will abide by thier terms of business, and MUST BE SIGNED BY YOU. THIRD send them a letter IN WRITING, Certified with RETURN RECEIPT, that you wish to NOT be contacted at ANY numbers they have in or associated with you or your file. Lastly, DO NOT ever in ANY circumstance give them you bank info, earning info to include capacity to earn, or ANY financial info except to say that your are BROKE. If they want to offer you a settlement, ask them for the OPRIGINAL ballance and USE that number to get a 50% or LESS settlement. (You can do it, I do it everyday). They will offer you 50-40% of current ballance, but remember ONE thing.... First source is a DEBT BUYER, in other words they OWN your debt, and bought it four about .09 cents for every dollar owed. SO if your ballance was originally $1000.00, THEY paid $90.00 for it. Anything you pay thme above that is PURE proffit for them. ONE last thing, when you are toalking to ANY collector keep this in mind, they will LIE, THREATEN, CHEAT, STEAL, DECEIVE or FALSIFY info to get money out of you. Remember they ALL get paid minimum wage PLUS BONUSES on how much they collect. A percentage (usually about 13%) goes directly to them. PLease educate yourself online.... everything you need is here online... remember every time they VIOLATE Your rights under the FDCPA, THEY can be fined $1000.00 for EACH and EVERY violation. If you have to, HIRE a lawyer on contingency, its worth it. Best of Luck.....Debt Manager


Submitted by on Thu, 04/30/2009 - 09:44

( Posts: 202330 | Credits: )


I am dealing with this stupid agency, I don't so much have a problem with them calling me...My story... We recieved a call from them saying that hey had bought out our debt from HSBC we agreed to make payments to them and said we would send them onw within a few weeks. They wrote thier own check and signed it taking money out of our bank account, we never gave them permission. Yes, we did send HSBC checks before so I am assuming thats how they got our account info. We got a letter two days after the check was cashed saying they were going to do it. The bank said the only thing we could do is send them a letter with our next payment stating that they didnt then nor ever will have permission to do it again or we will file a suit. Now my problem is I can't get them to send me a bill. I first tried calling, they said they would send us a monthly bill/statement. Never got it. The second time I sent them a letter with my payment and still don't get a bill. Is this legal? They at the very begining sent us a letter stating what we owe, so it that all they really have to do? I am getting very upset with them , how do i know i am recieving the proper credit and what my balance is, yes I am keeping track myself, but i have no clue what they are charging us for interest and they never told us. Help!


Submitted by on Sat, 05/02/2009 - 09:50

( Posts: 202330 | Credits: )


This company has a lot of problems, as well as the people who work there. They are global and have their fingers in everything. The company doesn't seem to care about their reputation or ethics. My debt was from a hospital. I had been paying them but one payment was not recorded. That took a while to sort out, plus I got a call from a nice lady (the only one I've found in that company) who did set up payments. Some guy there didn't like her arrangements with me and called cursing and threatening me after 7 months of payments. I asked for a manager (Julia) and she was even worse. I called the hospital in tears and they took the matter into their own hands. They said they would be contacting Firstsource and telling them to stop, and now my payments are made directly to them again. You may try to call your original debtor. I think firstsource can't really do anything about your credit (according to the hospital) and the creditors know that, but use them to try to get the job done fast. When it goes sour, if they want their money, they may just deal with you directly. It's worth a try. I would also lodge a complaint with the FCC as to their behavior over the telephone.


Submitted by on Tue, 05/05/2009 - 06:00

( Posts: 202330 | Credits: )


Payment plan that one is almost a joke unless you get them to stipulate that they will stop constantly adding new fees to your account every month... I am speaking from experience with this group! I was sending in payments twice monthly in the sum of $150 and didn't even put a dent into the charges... when I looked at the fact the amount owed was not reducing by much (maybe like $10 or $15 dollars) and I finally got a look at what was happening to my payments... I was consistently being charged over limit fees, late payment fees and every other kind of fee they could come up with that ate up my attempt to make restitution... I told them that there was no way I would ever get them paid back, not at this rate with them tacking on everything that they could! I told them I felt like I was throwing money away... if they couldnot at least meet me halfway.... I QUIT! ... and I did..


Submitted by on Wed, 05/06/2009 - 15:04

( Posts: 202330 | Credits: )


This post is late but would like to know outcome of dunnowtftodo's dillema. Have you looked into getting an attorney thru NACA? and if you are not working, you may qualify for a legal aid attorney.


Submitted by meircats on Wed, 05/06/2009 - 20:21

meircats

( Posts: 91 | Credits: )


This blog seems to be a schilling for the debt collectors. Lots of scary stories here. BOTTOM LINE: Credit card banks and collections bozos can do absolutely NOTHING to you. Don't fall for their scare tactics of lawsuits and wage garnishments. THEY ARE LIES.

DEFAULTING IS YOUR BEST SOLUTION.


Submitted by on Thu, 05/07/2009 - 02:49

( Posts: 202330 | Credits: )


It might be if you have no permanent job, no family to support, and can move around and hide out for 7 1/2 years.

And possible even much much longer (depending on the state) if you get a judgment against you.

Good luck with that...

But of course, Mr/Ms Debt Collector, you know that already. Don't you just *love* default judgments?


Submitted by Chrys Henderson on Thu, 05/07/2009 - 03:10

Chrys Henderson

( Posts: 2538 | Credits: )


I co-signed for my son to open up a checking account and he over drefted the account. And now they are asking me to pay the account off and I can"t affored. what can I do.


Submitted by on Thu, 05/14/2009 - 19:04

( Posts: 202330 | Credits: )


More than half of you guys have absolutely no idea what you are talking about. It's your debt, it's your responsibility. No one forced you to sign the contract. Also, Capital One offers a plan to protect you against falling more and more into debt. On the contrary to what most of you think, I was very satisfied with how the representatives at Firstsource assisted me. With their help I was able to come up with a plan that fit into my budget, not made me even more in debt. People are people, of course not every rep that works there is going to be the most pleasant, just like not every individual you encounter in a day is going to be either.


Submitted by on Thu, 07/02/2009 - 07:25

( Posts: 202330 | Credits: )


Look what all you people need to do is just pay you bill I worked with first source advantage and got my debt paid off through post dated checks. And now I'm starting to re establish my credit my collector was very kind and work with me through my problems


Submitted by on Mon, 07/20/2009 - 01:09

( Posts: 202330 | Credits: )


First of all the people that are calling are in India..... Not the USA. When you return the call it is answered in India... It is illegal to post date a check.... Why would give anyone you banking infomation over the phone or allow some one to take money out of your account. Come on people, use your heads. Set the payment up through your bank. This gives them money/payment only, and it is clearly documented that payment was made.


Submitted by on Fri, 07/24/2009 - 08:04

( Posts: 202330 | Credits: )


I am trying to find out what the amount that you have me owing is for. The acount number that i from you is Personal information removed by Shazzers, please contact this creditor directly as we are not affiliated with them, this is a get out of debt forum. Thank you.


Submitted by on Mon, 08/10/2009 - 20:08

( Posts: 202330 | Credits: )


Hello,
recently i made payment arrangements with your company for the Capital one account i had. i am making 58.00 dollar payments each month for six months due by the 25th of each month. i just recieved correspondence from your company stating i am to make 85.00 dollars a month payment. this was not our agreement. revise the statement and send back to me asap. i have already sent monies to your company. i am sending weekly payments . this will allow for the 58.00 be in by the 25th. in addition please stop calling me for collections. please respond asap.


Submitted by on Tue, 08/11/2009 - 09:24

( Posts: 202330 | Credits: )


hi this is wanda mclean(stier) well u was taking out 101.00 and i was wondering if i was paid off?i havent got a bill in a while i think this is my account #11505381-pau-trakamerica-trk201 can u please help me email deleted.
[samebox:3573a5b94d="paulmergel"]please do not post personal info on a public forum.we are not the creditor you seek.[/samebox:3573a5b94d]


Submitted by on Tue, 08/11/2009 - 14:25

( Posts: 202330 | Credits: )


I have been receiving calls from First Source Advantage for another party. I have told this company that the number they have is not correct and they have told me that they will remove my number as a contact number but this has not been done. I was also told that I will be receiving calls from several other companies regarding debt collection.


Submitted by on Wed, 08/12/2009 - 07:12

( Posts: 202330 | Credits: )


they harrased us also email us [email]vybe55@yahoo.com[/email] let's sue these bitches


Submitted by on Wed, 08/12/2009 - 12:09

( Posts: 202330 | Credits: )


You should not have phone operators call neighbors of people and lie to them that they know you. This is illegal and I have in turn turned your company name and Kim Nestarks name over to Office of the Attorney General
55 Elm Street
Hartford, Connecticut
06106

Also turned in to The Better Business Bureau, Inc.
94 South Turnpike Road
Wallingford, CT 06492


Submitted by on Thu, 08/13/2009 - 15:10

( Posts: 202330 | Credits: )


I keep receiving calls from First Source Advantage, in an attempt to collect a debt from someone that is not me and have no idea who this person is. I've told them so, and asked them to remove my name from their list. Yet, I keep receiving voice messages on my telephone. What should I do?


Submitted by on Tue, 08/18/2009 - 08:15

( Posts: 202330 | Credits: )


To the guys that said pay your bill. Thats obvious. These people are threatening an liying. How can you defend that. Morons..... Its about ethics, thats not how you run a business. I received a call from a New jersey area code and the person left a message stating she was from First Source. I called back the number and the person that picked up said she gets calls all day like this. It is her personal cell phone they are using as the call from number. What a bunch of BS.... I called the number they left on the message and it rang of 40 times, I counted. Then got transferred with a 55 ring wait. When I got through the guy asked what he could do. I told him that I was not the person they were calling for and to take my name and number off there list. I was hung up on. I called back 5 more times with the same result. To the people who said this is a legitimate business and worked for the company, you should check your facts and do some research on all the complaints put against this company. There are debt collection company s out there that do it right. First Source is not one of them.


Submitted by on Wed, 08/19/2009 - 14:39

( Posts: 202330 | Credits: )


First source just started contacting me with a "resolution to your account" Yet i dont have an account


Submitted by on Thu, 08/20/2009 - 13:38

( Posts: 202330 | Credits: )


Yeap, I have just started getting calls from this company. I'm not sure what this is on because I haven't spoken to them but they call back to back times less than one minute a part, they do not leave a message, & if there is a message, it's just a person talking to someone else on my voicemail. I appreciate some of the feedback on here to ask for the original debt documentation because I don't truly believe in most cases they are able to provide this. I can understand being upset with someone unwilling to pay a debt but in these financial times, it's more important than ever to help those struggling & accept whatever payments can be made. They will get their money, but what they want it to get rich off of the poor & that is not appropriate.


Submitted by on Fri, 08/21/2009 - 11:54

( Posts: 202330 | Credits: )


I was also doing the post dated checks for First Source..I want to pay my debt, but it is really hard to find jobs right now. I called them and asked if they could move the date the checks start because I had no money in my account and it would bounce. I did call once before and did the same and the guy was very nice. But this time I was sent to a supervisor who was very rude and when I told him the situation he simply said, " well then who are you going to borrow the money from, and how are you paying your house and car payments?" And I told him I am about to lose those also. I explained that I wanted to pay, that I did finally find a job and started next week and just needed a little more time. He said that I would be contacted by lawyers and sued. I am thinking, ok..you spend more than I owe. But I did asked them to not take the money out, it is the 27th and it is supposed to come out on the 31rst. What do I do? And how much of what he said is true?


Submitted by on Fri, 08/28/2009 - 18:03

( Posts: 202330 | Credits: )


i just filed a complaint with the federal trade commission against first source.what you need to do is google federal debt collection practices act .they give you al ist of rules that collectors must abide by.also you can file a lawsuit within a year of the offence.tell every one you know of this web site fdcpa and we can shut down these company.


Submitted by on Fri, 09/04/2009 - 09:14

( Posts: 202330 | Credits: )


Quote:

Originally Posted by Anonymous
I was also doing the post dated checks for First Source..I want to pay my debt, but it is really hard to find jobs right now. I called them and asked if they could move the date the checks start because I had no money in my account and it would bounce. I did call once before and did the same and the guy was very nice. But this time I was sent to a supervisor who was very rude and when I told him the situation he simply said, " well then who are you going to borrow the money from, and how are you paying your house and car payments?" And I told him I am about to lose those also. I explained that I wanted to pay, that I did finally find a job and started next week and just needed a little more time. He said that I would be contacted by lawyers and sued. I am thinking, ok..you spend more than I owe. But I did asked them to not take the money out, it is the 27th and it is supposed to come out on the 31rst. What do I do? And how much of what he said is true?

go to federal debt collection practice act. very helpful in what to do


Submitted by on Fri, 09/04/2009 - 09:21

( Posts: 202330 | Credits: )