Furnace repair company gone amuck
Date: Tue, 05/15/2012 - 12:44
I hired a furnace company to repair a gasket in a hot water tank, which they did for $500. A few days later it was leaking again. They came back and did the same repair without following standard trouble-shooting methodology, which would call for them to try to determine why the first repair failed immediately. The 2nd repair failed immediately. I thought about it for a bit, and decided that excessive water pressure could cause the problem. Checked with the water company. Sure enough, pressure was very high in my area. Got a plumber in, found the pressure regulator valve had failed. Replaced it. Called a different furnace company, they said "Those tanks have a lifetime warranty." I got a whole new tank for the same price the other company charged for a gasket.
Furnace Company Amuck, Part 2
Don't know why that posted suddenly...
I was able to deduct the $500 from Furnace Co. #1 from a fuel oil bill. I have declined to pay them $500 for work not properly completed. They keep billing me, and now they say they're sending it to collection.
Can I countersue or Charge them with filing unowed charges with a collection agency?
What else should I do?
Thanks for your time.
Larry
Dont see how you can counter sue or charge the furnace company..
Dont see how you can counter sue or charge the furnace company....you have no damages. You hired them....what does their contract state?
