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Debtconsolidationcare.com - the USA consumer forum

Hall & Associates

Date: Mon, 03/16/2009 - 14:58

Submitted by anonymous
on Mon, 03/16/2009 - 14:58

Posts: 202330 Credits: [Donate]

Total Replies: 3


God Afternoon- I received a call (3/9) from Hall & Associates regarding a Columbia House account from 2004. The gentleman who called stated that I owed $412.00 for movies I received. I explained to him that I had a Columbia House account but closed it after i fulfilled the club agreement. He replied with "Well you received stuff without paying so you owe $412 or I will process it as not willing to pay and I will explore other legal options". I asked him if he had any proof of the account or documents supporting his call. He said he had nothing and kept repeating I owed him $412. I told the man I would call Columbia House myself and see if I get an answer. I called CH soon after and spoke with a representative and she couldn't find any records on their files from 2004. So today the same man called me back with the same old song & dance. What should I do in this case?? He isn't providing documents to support his claim...Attorney general complaint?

Thanks


Have you received anything in writing from this company yet? You need to send them a debt validation letter. If they can't validate the debt then they can't collect on it. If you haven't received anything in writing I would get their physical address and send it via certified mail. This way you have proof they received it. They then have 30 days to respond.


lrhall41

Submitted by sassy_lil_brandy on Tue, 03/17/2009 - 08:18

( Posts: 479 | Credits: )


YES send them a D/V also find out what your state laws are for recording the phone calls. If you can record EVERY call that comes in from collectors.

On a side note with recording calls. If you get a call from a collector and they give you the BS "This can may be monitored or recorded for training reasons" You do NOT need to get their permission to record the call. You have already agreed to the call being recorded by staying on the phone, and they (the agent calling) are under the presumption that they are being recorded. SO RECORD THE CALLS!!!!!


lrhall41

Submitted by Count_Vlad on Tue, 03/17/2009 - 13:12

( Posts: 356 | Credits: )


Next time he calls, verify your address and inform him that he had 5 days from initial contact to mail you a dunning letter. Then end the call. When you recieve their letter ,respond with a DV request. If they continue to call and not send you a letter document the calls and file complaints with the FTC, the AG's in your state and theirs and the ACA if they are members. Sue them if they still continue to harass you. As the Count suggested, record if you can. From your original post, I'm catching the faintest hint of overshadowing.


lrhall41

Submitted by NASCAR_Devil on Wed, 03/18/2009 - 07:09

( Posts: 4671 | Credits: )