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A S and Associates

Date: Tue, 05/01/2007 - 05:49

Submitted by Tweety71
on Tue, 05/01/2007 - 05:49

Posts: 2061 Credits: [Donate]

Total Replies: 11


I'm going to file a complaint but I cant find anything on them....Anyone know anything about this company?


Here is the BBB report on them:

[quote]BBB of Metropolitan Houston
Serving Austin, Brazoria, Colorado, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, & Wharton Counties
1333 W. Loop South
Houston, TX 77027
713-868-9500
bbbinfo(at)bbbhou.org

Serving Brooks, Cameron, Hidalgo, Jim Hogg, Kenedy, Starr, Willacy & Zapata Counties
2110 West 6th Street
Weslaco, Texas 78596
(956)968-3678
info(at)weslaco.bbb.org

May Not Be Reproduced for Commercial or Sales Purposes

A. S. & Associates Recovery Experts, Inc.
Yahoo Map
16350 Park Ten Pl., Ste. 100-1
Houston, TX 77084

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

Original Business Start Date: 01/01/92
Principal: Sharon Norris, VP
Phone Number: 281-579-6161
Fax Number: 281-579-1356
Email Address: asarecovr(at)aol.com
Web Site Address: asrecoveryexperts.reliabilitymall.com
Membership Status: This company is a member
Date Joined BBB: 06/28/96
Type of Business: Collection Agencies

BBB MEMBERSHIP

This company has been a member of this Better Business Bureau since June 1996. This means it supports the Bureau's services to the public and meets our membership standards.

PROGRAM PARTICIPATION

This company has agreed to use special complaint handling procedures including arbitration, if necessary to resolve disputes through their participation in the following programs: BBB CARE; Membership Identification Program.

NATURE OF BUSINESS

This company specializes in delinquent accounts, bad checks..

CUSTOMER EXPERIENCE

Based on BBB files, this company has a satisfactory record with the Bureau. All inquiries to John Abrams at jabrams(at)bbbhou.org

A "Satisfactory Record" means the company has been in business for at least 12 months, and properly addressed matters referred by the Bureau. The company does not have an unusual volume or pattern of complaints, or any government actions involving its marketplace conduct. The Bureau understands and has no concerns about the company's products services and type of business.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

The Bureau processed a total of 9 complaints about this company in the last 36 months, our standard reporting period. Of the total 9 complaints in the last 36 months, 6 of those were closed in the last 12 months.

Complaints Concerned
Service Issues: 1
Outcome of the complaint -
Resolved: 1

Customer Service Issues: 2
Outcome of all complaints -
Resolved: 1; Administratively Closed: 1; |[BBB determined that despite the company's good faith effort to address complaint issues, the consumer remained dissatisfied.
]|

Billing or Collection Issues: 6
Outcome of all complaints -
Resolved: 5; |[Company resolved the complaint issues.
The consumer failed to acknowledged acceptance to the BBB.]|
Administratively Closed: 1; |[BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.]|

COMPANY MANAGEMENT

Additional company management personnel include:
David Russo, Managing Attorney.

REPORT DATE: 05/01/2007

COPYRIGHT DATE: 2007 BBB of Metropolitan Houston

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

STANDARD DISCLAIMER

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

If you choose to do business with this company, please let them know that you contacted the Better Business Bureau for a report.

BBB reports may not be reproduced for sales or promotional purposes.






But I know I just read some complaints about them...




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Have you seen the new BBB billboards? Yes No
Have you heard the BBB commercial on the radio? Yes No
Have you seen the BBB commercials on Television? Yes No[/quote]


lrhall41

Submitted by Leah on Tue, 05/01/2007 - 06:11

( Posts: 2322 | Credits: )


Leah-Thanks for the info. This is for a payday loan from National Money Store. He said I owe 572.15. for a 300.00 loan. I paid the roll-over fee more then 1 of 90.00. Then it went down to 87.50, then 82.25....I'm going over my records now but I know I paid them off if not close.....Is it true that an address for National Money Store is in another country? I also believe that rollovers are not allowed in Indiana?! If I read everything right they are not?!?


lrhall41

Submitted by Tweety71 on Tue, 05/01/2007 - 06:17

( Posts: 2061 | Credits: )


OK so here is what I could find out for you...Locating National Money Store-they have an office in Alden IL 6001 but no one can tell me an actual physical address...877-913-7500 is the phone number(I called it and it sounds strangely familiar to GFSIL which if you read my threads on them..EWWW) Anyway as far as the laws in Indiana..Rollovers are not permitted so you are correct in that aspect. Also, for a $300 loan you should only have to pay 354 (this is the principle plus legal interest)


lrhall41

Submitted by Leah on Tue, 05/01/2007 - 06:41

( Posts: 2322 | Credits: )


Ok- I know then I have paid back them in full! I paid them different amounts each pay period....it went down 6.25 each time........it started at 110.00 then 103.-then 97.50......I havent gotten my records yet but I know I paid them off.........I wonder if I should ask for a refund? Thank you so much for the help....


lrhall41

Submitted by Tweety71 on Tue, 05/01/2007 - 06:54

( Posts: 2061 | Credits: )


Ya know the more you tell me the more they sound like a sister company to GFSIL...everytime mine renewed it went down 5 dollars..starting at 85....and then when it got to 35 it stayed there for 3 more months before i wisened up, if they are associated with GFSIL..Do not cash any refund check they give you at your bank...take it somewhere to get it cashed..They are shady as heck


lrhall41

Submitted by Leah on Tue, 05/01/2007 - 06:57

( Posts: 2322 | Credits: )


Actually GFSIL harrassed me so badly..I mean one day they called me starting at 8am and called every 3 minutes for an hour and in between were calling work that I did not ask for a refund...I just went about getting them to leave me alone which so far they have left me alone. Plus, I was in such a mess that I did not request a refund from anyone, I just wanted the companies to mark me PIF and go away. But if I got a refund, I would definately not put it in my personal banking account


lrhall41

Submitted by Leah on Tue, 05/01/2007 - 07:03

( Posts: 2322 | Credits: )


What can you say about this advertisement....Mystery Shopper Earn up to $100 a day etc etc and then they give you this number 1-888-493-1945 to call. I have seen this in the Monitor time after time and I was wondering if it was something I could try.


lrhall41

Submitted by on Mon, 07/13/2009 - 07:42

( Posts: | Credits: )