Skip to main content
index page

Pinnacle collections - is this a collection agency?

Submitted by jabseb on Mon, 04/11/2005 - 16:21
Posts:
Credits:
[Donate]

I need to check on this company. I have been hospitalized for a smashed tibia and fibula. Things have been crazy and one of my bills made it to this collection agency. I told them I could start paying them in three weeks. Then I had a woman call me and tell me I didn't take make this agreement. I then thought it was a different company and new I couldn't make another payment of the same size and told her I could pay a smaller amount. Then she told me I had already made an agreement of the original amount. I then realized she was lying to me. They also want the routing number for my checking account with my agreement so they can put it through on that date. Well I don't trust them. Should I??


I am currently being harassed by Pinnacle Financial Group for a bogus debt from T-Mobile. The employees of Pinnacle are very rude. They give you no opportunity to speak. If you try, they interrupt very loudly.

Yesterday, the man who called kept yelling at me that I should have taken care of this debt from the get-go. He yelled that at least 3 times before I finally hung up the phone. They have offered me no proof that this debt actually exists.

I sent a letter of dispute, which they claim to have no record of receiving. So, according to a supervisor, the fact that they are still calling me is my fault because I failed to send the letter by certified mail with a confirmation of receipt.

Pinnacle is the 4th collection agency to handle this bogus charge from T-Mobile. The other 3 were all very polite and reasonable. They all received my letters of dispute even though they weren't sent by certified mail. The other 3 collection agencies stopped calling me once those letters of dispute were received.

I want Pinnacle and T-Mobile to know that I mean what I say. I am not paying this bogus charge that was caused by an incompetent T-Mobile employee. I do not pay others to make mistakes that cost me money. That is not ethical, and what T-Mobile did to me should be illegal.

Please let me know what more I can do to get them to stop harassing me.


Submitted by on Fri, 11/06/2009 - 13:22

( Posts: 202330 | Credits: )


don't ever agree to a partial or any payment to a debt collection agency - you have then reopened the entire amount for legl collection - wait unrtil you go to couty - they rarely sue - then settle ihn court for the lower amount and have the rest discharged - once your deby has gone to a collection agency your credit report is already affected - the original company has written down/off the debt - bottom line - if large amount get a lwayer - if small go to court - if and when they ever sue you - which is rare.


Submitted by on Fri, 12/04/2009 - 10:55

( Posts: 202330 | Credits: )


Quote:

Originally Posted by Anonymous
don't ever agree to a partial or any payment to a debt collection agency - you have then reopened the entire amount for legl collection - wait unrtil you go to couty - they rarely sue - then settle ihn court for the lower amount and have the rest discharged - once your deby has gone to a collection agency your credit report is already affected - the original company has written down/off the debt - bottom line - if large amount get a lwayer - if small go to court - if and when they ever sue you - which is rare.


that is wrong.in some states even a payment doesn't do that.if a collector is legit it is best to try,and work out an arrangement.ignoring a legit collector can get you sued.another point.if you missed a payment or two your credit is effected,and some debt is collected by collectors hired by the original creditor.your post had misinformation all around.


Submitted by paulmergel on Fri, 12/04/2009 - 11:11

paulmergel

( Posts: 15514 | Credits: )


Since this bill I have for $438.00 about three years old let's make a agreement for 219.00
dollars. You will still be getting your money but half is better than nothing at all.


Submitted by on Fri, 01/01/2010 - 18:32

( Posts: 202330 | Credits: )


Quote:

Originally Posted by Anonymous
PAY YOUR BILLS!!! How can you people afford computers when you can't even pay your bills? Pay your bills and they won't call you. I'm sure they are sick of calling you people who try to get out of your bills!


Not sure if you're still around, but if you are...
First I wonder if you work for Pinnacle or one of the many crooked agencies out there.
Second, please do not judge others based on absolutely no knowledge of them.
My own story of debt has much to do with banks themselves, 3 yrs. ago when my dad passed, my mom was to be left all alone.My husband,myself and 3 growing children lived in a small, but lovely home. While dad was in a coma, we found a home with in-law attachment. The bank and mortgage broker both assured us a bridge loan would be approved and after we sold the first home they would re-finance the new one. We had A1 credit.Always early and this on single income with my SS disability, as I am multiplied disabled. Well, we carried 2 mortgs. for 10 months as we watched the market crash, 06,07. Finally let the first house go for a song. Then the bank who had said they would re-finance us, said no due to our amount of debt. Our amount of debt was the same as when they gave us the bridge loan and current with never a late payment. From there things went downhill. Having children, ages-16, 14, 12, a computer is a necessity these days as the majority of their homework is done online. Yes, we have a library in town, but often I am unable to drive and inclement weather prevents the kids from biking or walking there to use their 2 cmptrs.
So, please don't judge others, even if you know their story, not your place, IMHO.
Light and Blessings to All.


Submitted by on Mon, 01/11/2010 - 18:16

( Posts: 202330 | Credits: )


Quote:

Originally Posted by Anonymous
I OWE THESE PEOPLE FOR A COLLEGE TUITION. I AM NOT IN THE BEST OF SITUATION TO PAY THIS DEBT BACK, BUT I MADE AN ATTEMPT TO CONTACT THEM AND SET A MINIMUM PAYMENT PLAN TO START PAYING THIS BACK. I SPEAK TO A GENTLEMAN WHO ARRANGES PAYMENT PLANS WITH ME AND TELLS ME THAT BY THE WAY, THEY WILL CHARGE ME $15 ON EVERY SINGLE PAYMENT I MAKE. I AM SLOWLY TRYING TO CLEAN UP MY CREDIT AND THIS IS THE FIRST COMPANY THAT IS CHARGING ME A SURCHARGE FOR TRYING TO PAY. THEN I JUST CANCELED EVERY ARRANGEMENT I MADE. THE GUY GOT VERY RUDE AND ARROGANT WITH ME. SINCE THEN, I GET HARRASING PHONE CALLS THREATENING ME THAT I HAVE TO PAY THE FULL AMOUNT IMMEDIATELY. THAT I HAVE TO GET A LOAN OR FIND THE MONEY SOMEHOW, BUT I NEED TO PAY THIS LIKE "YESTERDAY". JUST SO SHAMEFUL THAT THEY WON'T EVEN WORK WITH YOU TO ARRANGE SOMETHING. I MIGHT BE WRONG, BUT $15 ON TOP OF MY PAYMENT SEEMS A BIT HIGH. I DON'T HAVE THE MONEY TO START PAYING THIS, BUT LIKE I TOLD THEM, I AM MAKING THE EFFORT. I'LL END UP PAYING AN ARM AND A LEG, JUST IN SURCHARGE FEES.


My suggestion would be to say and put in writing, return receipt request, I have made a good faith effort to settle my debt and by taxing on $15.00, it makes it impossible for me to pay it down and attend to my other necessities.
When I got sober, 20 years ago, my dad was a prominent lawmaker , I was 40k in debt, he was advised by fin. savvy friends that this was how I should handle penalties and such. If they were not willing to stop interest and penalties, I simply said it was friutless. And kept all records in writing. Never did anyone of my creditors turn me down. A few agencies did, however, make threats, call me names and hang up never to be heard of again. My Dad found out these agencies receive a list of people with debt that has already been charged off by creditors, they take it upon themselves to see and harass what they can from us and if they get anything, they get large %%! Hope this is helpful
Peace


Submitted by on Mon, 01/11/2010 - 18:48

( Posts: 202330 | Credits: )


So this Pinnacle Financial Group Incorporated decides to send me a statement as of LAST Thursday stating that I owe over $2000.00 from withdrawing from Kaplan University in the middle of a semester. They said that I borrowed money directly from the school itself which was a total lie. I only applied through DIRECT LOANS for school. I contacted them immediately to find out what the issue was, and this girl or whatever was the rudest, nastiest, b*tch I've EVER talked to in my life!!! When I politely let her know that I didn't have the money right now to start a payment arrangement, she went off on a tangent on how it's a debt that needs to be paid immediately, or they could take further actions. When I asked to speak to a different representative, she hung up on me.

I called back to speak to someone else and instead spoke to a gentleman who was very polite. He said the debt was already on my credit report, and that when I got the money to call back to set up a payment arrangement. They claim they only do automatic withdrawls and cannot accept money order payments. I've received 2 more phone calls so far from this company and the last 2 times it was the original lady I spoke to who was ever so freakin rude.

DO NOT LET THEM TRY THEIR SCARE TACTIC BULLSH*T ON YOU! I have already contacted Collection Stopper and they've already given me a letter to send to the company to make them provide proper documentation on what I "supposedly" owe and to keep them from calling and harrassing me. I mean seriously, if you don't have the money to pay someone, all you can do is try your best to make the payments. I WILL not be giving into them...PERIOD!!!!


Submitted by on Mon, 01/25/2010 - 12:41

( Posts: 202330 | Credits: )


Now do you really think that if we didn't poke and pry you would really come out and answer the phone and resolve your debt. Hummmmm, that's probably why you owe the bill now right??? Hiding and not wanting to resolve....




Quote:

Originally Posted by Anonymous
Dear friends,
I am not a lawyer, nor is this legal advice. that said, I am a fairly well educated person and my instincts say something smells rotton and these folks Pinnacle financial absolutely appear to be acting in bad faith and ethics may not even exist..that is if any collection agency has any?1 these folks called my home and tried to speak to my wife through trickery, she said her first name and needed to speak with my wife's (first name) and I was like? who? where does she know you from, and she said pinnacle financlial,and I had to probe in order to make them finally admit they are a debt collection agency. clearly their methods are lacking any ethical merit. point is, my wife has aa common naamee, and regardless of what they said, she owes nothing. we have our credit reports monitored regularly. I said that and she asked for information to confirm, I volunteered NOTHING. nor will I. i said, if you think she owes you, send it in writing. she said they already did, and that made it clear she was a liar and obviously has the wrong party. she made threats, when I saaid I will be filing a casse for harassment. she said she will keep calling, and ruin my wifes credit. do it, I saaid, and stop calling. we don't owe anybody anything late, and I am well aware of that, but they wont stop calling. verizon has *57 and you dial it after they call you and the call is traced. some states require you do this twice. then get a police report, and verizon will, with the police take matters in their own hands. I can asssure you, that I don't believe any company we deal with amex, audi, etc would use a company like this. there are levels before a collection agent is hired because that means the company must give them a portion of the debt, and if we really owed anything, we'd know it before collections, and gain, this sounds like a shady black listed company. there are probably some good ones that reputable companies use. I doubt it would be them, even so the nature of the biz is ugly. record them if it's legal in your statee, and tell them they're beeing recorded, I'm sure they'll talk differently. 8)


Submitted by on Mon, 01/25/2010 - 19:56

( Posts: 202330 | Credits: )


Hahaha you guys are hilarious. Complaing about a company because you guys owe money its hilarious. If u want us to stop calling pay your bills simple at that. You guys seriously make my day!!! Thanks for all the bonus money and me getting paid just to call people!!


Submitted by on Fri, 02/26/2010 - 08:43

( Posts: 202330 | Credits: )


Quote:

Originally Posted by Anonymous
Hahaha you guys are hilarious. Complaing about a company because you guys owe money its hilarious. If u want us to stop calling pay your bills simple at that. You guys seriously make my day!!! Thanks for all the bonus money and me getting paid just to call people!!


yeah sure sure humanoid.if you really were making money.you wouldn't be on a site that knows you are a troll/humanoid.the 2009 should be 0029 to match your iq.back to the phones idiot.


Submitted by paulmergel on Fri, 02/26/2010 - 08:54

paulmergel

( Posts: 15514 | Credits: )


Quote:

Originally Posted by Anonymous
haha im not the one running from bills your not giving to the hopeless your not a prophet or anything your helping people run from bills which is exactly why our economy is in this situtation..
Bein Real to the End!


your stupidity is exactly what i expected.if i had my way you would be sued out of business.again go back to the phones nobody here is gonna just start paying cretins over the phone because of your eloquent post.quit wasting your time.


Submitted by paulmergel on Fri, 02/26/2010 - 09:29

paulmergel

( Posts: 15514 | Credits: )


This morons(Pinnacle) sucks! I faxed proof of payment like 3 times and still bugging the crap out of me. I spoke to a supervisor and literally chewed him out. We will see what happens, they said they are sending my file out and close it out.


Submitted by on Mon, 03/08/2010 - 14:55

( Posts: 202330 | Credits: )


Do not speak to debt collectors at Pinnacle except to tell them harrassment tactics are illegal. They will take an acoount on which the nearest relative has been listed when it was opened, and harrass them. Complain to their corporate headquarters 7825 Washington ave south, Minneapolis MN 55439 or email them [EMAIL="cs@pfgservices.com"]cs@pfgservices.com[/EMAIL]. Complain to the State Attorney at the Capitol in Minneapolis. . They need to be stopped In our instance, we got a T-mobile phone which did not work in our area, and account was cancelled almost immediately. The T mobile agent was at a Radio Shack in Augusta, Maine, who insisted on having a relative's cell phone no. This relative is now being charged for multiple incoming calls. Complain also to the company which without permission gave out relatives' private non listed phone number.. Threaten to sue them if they won't stop. Get an attorney to start a class action suit. You do not have to pay Pinnacle Financial Group or give them your bank information. They are not authorized to cancel a previous contract. You must deal with the party with whom you originally contracted the service or goods.


Submitted by on Sat, 03/20/2010 - 12:27

( Posts: 202330 | Credits: )