Pinnacle collections - is this a collection agency?

You are under no obligation to release your Account Numbers to them for auto-matic withdrawals...and in fact if U do release this and they cause over draws etc it can hurt other activity you may have going on.

I suggest U get any agreements in writing before you start to honor them.

Jerry

Thank you so much. Please if anyone knows what legal grounds I have please let me know. As of now this has not been put on my credit report. I have worked hard to improve my rating. I don't want these people to ruin all my work.

Just have them send you any agreements i nwriting for you to review, adn thus by having it all in writing you have a legal document to follow.

And..if the amount they want is too high, make a counter offer for a different amount in writing and await their reply.


also check out the other sections here like the Self help Letter:

http://www.debtconsolidationcare.com/diy/

Jerry

[quote=jabseb]I need to check on this company. I have been hospitalized for a smashed tibia and fibula. Things have been crazy and one of my bills made it to this collection agency. I told them I could start paying them in three weeks. Then I had a woman call me and tell me I didn't take make this agreement. I then thought it was a different company and new I couldn't make another payment of the same size and told her I could pay a smaller amount. Then she told me I had already made an agreement of the original amount. I then realized she was lying to me. They also want the routing number for my checking account with my agreement so they can put it through on that date. Well I don't trust them. Should I??[/quote]

I also believe that you should not trust them. Just from their lies, they have already proven to you that they are unethical. Don't give them your banking information. Because once they have your number and your authorization, it starts a transaction that is very difficult to reverse.

I suggest that you call the agency on your own and speak with the supervisor. Try to explain your situation in order to resolve this with him/her. If that doesn't work, get a lawyer.

Next time, don't make any hasty agreements with a bill collector over the phone. Because they can always pull a stunt similar to what you already experienced. In order to legally protect yourself for the next time, make sure that you get all agreements in writing. And before you sign on to any agreement, make sure that you understand the legalese/jargon of the agreement.

I fully agree with benjaminz6 and it should be clearly understood that we should not give our details to anyone over the phone. If I start giving information to anybody over the phone, then it is for sure that I will have to suffer sooner or later due to my silly mistakes.

jabseb, you take the professional advice of a lawyer so that he can review your case and guide you towards the positive things that can be done now.

Regards
Roxette

I have some collections reports from this company on my credit report. They were all paid more than two years ago. Does anyone know how long it takes to have them removed?

Hi jtapp

If you feel that your credit report is not having any mistakes at all, then you should ask for a debt validation letter from this company as you are rest assured that the debt has been paid back couple of years back.

Just being in the safer side, you can ask for an updated credit report from the bureaus so that you get confirmed that it is actually reflected in your report

Quote:

[quote=jtapp]I have some collections reports from this company on my credit report. They were all paid more than two years ago. Does anyone know how long it takes to have them removed?[/quote]

Will expire 7 years from the 1st delinquency leading to charge off.

So if you had an account last activity (paid prior to charge off) 1/2000 then 2/2000 would be the first delinqency and 2/20007 would be the expiration date.

Now technically this account should say collection paid, and zero balance, if it is not reporting correctly you will need to contact the credit reporting agency and dispute the status and amount with them.

Dear friends,
I am not a lawyer, nor is this legal advice. that said, I am a fairly well educated person and my instincts say something smells rotton and these folks Pinnacle financial absolutely appear to be acting in bad faith and ethics may not even exist..that is if any collection agency has any?1 these folks called my home and tried to speak to my wife through trickery, she said her first name and needed to speak with my wife's (first name) and I was like? who? where does she know you from, and she said pinnacle financlial,and I had to probe in order to make them finally admit they are a debt collection agency. clearly their methods are lacking any ethical merit. point is, my wife has aa common naamee, and regardless of what they said, she owes nothing. we have our credit reports monitored regularly. I said that and she asked for information to confirm, I volunteered NOTHING. nor will I. i said, if you think she owes you, send it in writing. she said they already did, and that made it clear she was a liar and obviously has the wrong party. she made threats, when I saaid I will be filing a casse for harassment. she said she will keep calling, and ruin my wifes credit. do it, I saaid, and stop calling. we don't owe anybody anything late, and I am well aware of that, but they wont stop calling. verizon has *57 and you dial it after they call you and the call is traced. some states require you do this twice. then get a police report, and verizon will, with the police take matters in their own hands. I can asssure you, that I don't believe any company we deal with amex, audi, etc would use a company like this. there are levels before a collection agent is hired because that means the company must give them a portion of the debt, and if we really owed anything, we'd know it before collections, and gain, this sounds like a shady black listed company. there are probably some good ones that reputable companies use. I doubt it would be them, even so the nature of the biz is ugly. record them if it's legal in your statee, and tell them they're beeing recorded, I'm sure they'll talk differently. 8)

Hi friendly advisor

Welcome to the forums. It is nice that you monitor your credit report regularly to know the latest of your credit file. Moreover, when the people from Pinnacle financial can't provide any written copy validating your debt, it means that they are just causing harassment to you. It is understood that when they call a person to recover a debt, sometimes they end up calling a wrong person. The fdcpa does not stop any debt collector from calling a person. But the illegal part is that when they continue to call a person knowing the fact that the person has nothing to do with the said debt.

Please inform them that you will be recording all their telephonic conversations and will take legal action against them if they do not end it here.

If they continue harassing you, please contact your state attorney general office and file a complaint with the FTC keeping all necessary proof intact which will prove your point stronger.

Regards
Roxette

[quote=benjaminz6][quote=friendly advisor]Dear friends,
I am not a lawyer, nor is this legal advice. that said, I am a fairly well educated person and my instincts say something smells rotton and these folks Pinnacle financial absolutely appear to be acting in bad faith and ethics may not even exist..that is if any collection agency has any?1 these folks called my home and tried to speak to my wife through trickery, she said her first name and needed to speak with my wife's (first name) and I was like? who? where does she know you from, and she said pinnacle financlial,and I had to probe in order to make them finally admit they are a debt collection agency. clearly their methods are lacking any ethical merit. point is, my wife has aa common naamee, and regardless of what they said, she owes nothing. we have our credit reports monitored regularly. I said that and she asked for information to confirm, I volunteered NOTHING. nor will I. i said, if you think she owes you, send it in writing. she said they already did, and that made it clear she was a liar and obviously has the wrong party. she made threats, when I saaid I will be filing a casse for harassment. she said she will keep calling, and ruin my wifes credit. do it, I saaid, and stop calling. we don't owe anybody anything late, and I am well aware of that, but they wont stop calling. verizon has *57 and you dial it after they call you and the call is traced. some states require you do this twice. then get a police report, and verizon will, with the police take matters in their own hands. I can asssure you, that I don't believe any company we deal with amex, audi, etc would use a company like this. there are levels before a collection agent is hired because that means the company must give them a portion of the debt, and if we really owed anything, we'd know it before collections, and gain, this sounds like a shady black listed company. there are probably some good ones that reputable companies use. I doubt it would be them, even so the nature of the biz is ugly. record them if it's legal in your statee, and tell them they're beeing recorded, I'm sure they'll talk differently. 8)[/quote]

Yes, I agree with you, this is among one of the worst stories that I have heard about debt collectors.

Considering that you do not owe anything, this really does show ignorance, a lack of professionalism, and a lack of information on their part. You do not deserve to be harassed like this for no reason.

In many instances, debt collection companies are operating on bare bones information about their debt subjects.


That is because after a few years of trying to collect a debt, companies start to draw down information about these debtors in their databases.


This could also be a result of companies using collection agencies to collect the debts. So, they call up the debtors hoping that they can scare the people into paying.


They are relying on the fact that many people do not ask to validate their debt. Many people do not ask for verification. They just assume they have debt and they decide to pay.[/quote]

However, there are steps that you could take in order to take action against this debt collection company.

First, you should ask this company for validation of this debt in writing.


You should know that within five days after you are first contacted, the debt collector must send you a written notice detailing the amount of money you owe; the name of the creditor to whom you owe the money; and what action to take if you believe you do not owe the money.



This information is required by law. So, if they have not done this yet, you should send them a letter insisting that they do so ASAP.


If they can't produce such a letter, that would pretty much support the idea that they do not accurate and complete information about the person that they are pursuing.

In addition, you could get these debt collectors to stop calling your house. All you have to do is send them a letter saying that you do not wish to be contacted by their company anymore because the information that they are using is inaccurate or incomplete.


And according to law, they must stop calling your home. You should check our creditor database to see if the contact information for this creditor is available.

[quote=jabseb]I need to check on this company. I have been hospitalized for a smashed tibia and fibula. Things have been crazy and one of my bills made it to this collection agency. I told them I could start paying them in three weeks. Then I had a woman call me and tell me I didn't take make this agreement. I then thought it was a different company and new I couldn't make another payment of the same size and told her I could pay a smaller amount. Then she told me I had already made an agreement of the original amount. I then realized she was lying to me. They also want the routing number for my checking account with my agreement so they can put it through on that date. Well I don't trust them. Should I??[/quote]

Don't give this people anything that can be used against you. I tried to deal with them and when I asked for their address the rep became agitated and refused to give me their address or to let me talk to a supervisor. He actually hung up on me. I was never rude in any way.

Quote:

Pinnacle continually calls my house every day at 830 in the morning. I have told them that the person they are looking for does not live there and I don't have a number where they can be reached. The person told me that he did not give Pinnacle my phone number, and that he gave them his phone number. Which leads me to believe that they have aquired that information fraudulently. On one occasion when I asked the representative how they got our number, he hung up in my face. Pinnacle's representatives are very rude. One man, Jake, went as far as to tell me to put him on the phone because he knew he was lying in bed next to me and that he was always there at that time of the morning. Another has tried to threaten me, degrade me, and chastise me for asking where they were calling from. They told me I was being "nosy" and that I should stop. They also said I was not supposed to ask them any questions, but to they could ask all they wanted. I don't trust Pinnacle at all. What should I do to make them leave me alone?

Hi

I strongly recommend you to file a complaint against this company at the FTC. The remarks passed by the representative are highly unpleasant.

Please write a letter to the Pinnacle and ask them to stop further communication with you otherwise you will take legal action against them.

Regards
Roxette

I am also being contacted by this company. I have told them not to call me at work but they did it again tonight. I do have a debt owed and do intend on paying it. They refuse to take nothing less then the amount owed. They keep telling me to transfer them to payroll and they will garnish my wages. There is no judgment against me. I told them I am not allowed to receive phone calls at work but he stated that he doesn't care if I am fired. He states that I don't know what I am talking about when I tell him he cannot call me at work. He also had some very negative comments about my character. He also knows my children's names, I don't know how he knows this but it it alittle scary. I live in Pennsylvania and was told that this type of company cannot garnish my wages and when told not to call me at work they cannot. I have not received anything in writing from this company. What are my legal rights. I know I owe money but this is getting really harassing.

Ann, I understand how much frustrating these calls are. However, the laws stated under fdcpa are applicable for debt collectors only. So you can not bring legal action against them for breaking FDCPA rules.

You are right about garnishment. Garnishment is a legal process and not possible without a judgment. I think they are trying to take money from your paycheck on the right of voluntary wage assignment. You should write a letter revoking the voluntary wage assignment agreement. Also inform your payroll department not to honor any notice that is not legal.

Contact your Consumer Protection Office and ask about your options against them.

Pinnacle Financial is the name that they gave me. I do not owe the money to them. After I questioned them they stated that they are a collection agency. So my question is, If I told them not to call me at work don't they have to stop calling me at work? I was also told that in the state of Pennsylvania a credit card company cannot garnish wages. Wages are protected under a state law except for child support, taxes and a few other reasons. I do understand that I owe the credit card company money but this collection agency, Pinnacle never sent me anything in writing. I don't even have an address for them.

Telling them verbally not to call you at work simply isn't sufficient. You've to send out a letter through certified mail with return receipt requested. Also request for validation. As per fdcpa rules, they must provide you with some written documents if you request. Otherwise they cannot start collection activities.

And there are few states that do not support garnishment; you can visit this thread for more help-

http://www.debtconsolidationcare.com/forums/non-garnishable.html

:evil: They are evil!! A woman there just called my husband reagarding a bill we owe to Empi for an instrument needed for his back and neck problems - we had arrangements made with Empi - This woman from Pinnacle called my husband this morning and said to him, "if you would get a job, you could pay your bills." - very nasty, and unprofessional. What can I do about this harrassment and talk like this - now my husband is very upset, as am I! First we had an arranement with Empi, no word from them that we were in any harm in being put to a collection agency. My husband HAS A JOB - HE WORKS NIGHTS AND MORNINGS - THIS MORNING HE HAD TO BE WOKEN UP TO THIS!!!! WHAT CAN BE DONE ABOUT REPORTING AND GETTING THIS GIRL REPRAMANDED FOR HER HARRASSING TALK AND VERY UNPROFESSIONAL BEHAVIOR AND TALK TO MY HUSBAND????

Hi Charlene

If you have arrangements made with Empi and are paying them regularly, this bill, in no case should be forwarded to the collection agency. Call Empi and know the latest status of the account. If the account is still with them, you can press charges on harassment against Pinnacle at your local AG's office. Send copies of the complaint to the FTC as well as the BBB.

You can also hire an attorney for this purpose. You need to look for someone who specializes in the lawsuits of fdcpa and FCRA violations.

I am in the process of getting a laywer to take care of this, these people call my house all hours of the day and night, last night they call at 11pm, today they called and my daughter who is only a hr an half old grabed the phone because i was doing something an she had pressed the speaker phone, i had no idea who was on it an then "mark cooper" starts talkin shit to my daughter an sayin how he wouldnt expect anything less from a repeat offender and telling her that her mommy is a criminal and she needed to tell me to get a job an take care of this, i let him talk jus to see what he would say an when i got on the phone he hung up an then called back today talkin shit an when i asked for their number an his name cause i was gonna talk to his supervisor he told me he would be glad to talk to my lawyer,and then gave me a fake number but i got a number on one of my letters so becarefull what you wish for Mark!!!

Correction, my daughter is a yr an half not an hr an half,lol

I am the one who posted the last 2 messages(i forgot to put my name on there)anyways i contacted my lawyer an we got a telephone recorder wich you can get at radio shack for about $25 and we are goin to start recording the call because i called and spoke to a pinnicle supervisor and right away he said i was makin outragous alligation and none of his people talk like that an would never call my house that late i kept trying to tell him about what this mark cooper had said to me an my daughter and he kept talkin over me an tellin me i needed to pay the bill so i told him that the next time he talk to me it would be with my lawyer. So the next time they call i am goin to record the conversations and then i am filing a class action lawsuite for harrasment and for violating the fair debt collections act which they have in numerous ways. Here is another contact number for pinnicle for people having trouble finding the number 1-888-715-3940

I just got a collection notice, for something I don't know what it is???? creditor is PEI-AMS ?????? anyone know who that is ??? thanks Kern.

On August 10th, I started recieving abrasive demand for payment calls from a company calling itself Pennicle Financial Group debt collections, Phone # 877 796 2497, this number returns an information not available from the online reverse look up services. This is supposedly for a bill owed to the local emergancy room, since I have not been treated in the ER since 1999, my red flag meter went into overdrive. So I started asking questions, like give me the last four nunbers of the social you have on the account you are trying to collect, they did not match mine, YOB, is 1973 for collection account, mine is 1948, and city of mailing is Eaton Park, FL, I live in a neighboring town..I took a return number and phoned the local hospital, when we started running my account information there was no outstanding billings. I phoned Pennicle back and told them I would need an account number for the hospital to trace the billing, because it could not be pulled up under my valid information. I've never had anyone call me on my cell phone and demand money without any supporting documentation or account trace numbers, ectera. When I phoned them, I they could not seem to find anything under my phone number and wanted my SS#. Now my cell phone keeps the last 10 numbers in the phone so I used the call back feature so I am sure I called the same number that phoned me, but the lady who had just spoke to me ten minutes earlier could not be found. I am always suspicious when soneone starts needing my social security number, or account information, ectera over the phone, so I asked for their mailing address and they would not give it to me, they gave me a FAX #: 888 271 2089 that would not pull up any company information either. I think this is some kind of a scam, I didn't give then any of my information, but they are calling me about once a week still. What do I do now, I know this is not a bill I owe, but they are using up my cell phone minutes.

email address removed as per forum rules - Mike

Hi all,

This group is completely unethical in their tactics. I received a call at work from them and I said that I would get back to "Carlos" when I could as I was busy at work. Well he waited a couple of days and I hadn't gotten back to him so, he called my boss at work and somehow got his home number harassing him about trying to reach me. I called "Carlos" back and told him that I never gave my boss ( a university president) his name as a contact as he claimed. My boss threatened to sue them for harrassment. And I just found out yesterday that he left another message on their home phone. I have been unwilling and will not give out any routing information as they would LOVE to have..instead as I plan to call when I am finished posting this reply..they will have to send a "settlement" agreement in writing and they are never to contact me at work ever again. Does anyone have a correct mailing address in the event we need to take legal action...I plan to ask for their address..but is this in Minneapolis?

Thanks for all the information

PAY YOUR BILLS!!! How can you people afford computers when you can't even pay your bills? Pay your bills and they won't call you. I'm sure they are sick of calling you people who try to get out of your bills!

I think this is all funny. Pinnacle Financial is a legitiment company and is growing larger everyday thanks to people like yourselves. You should all be proud to try to find a way to get out of your bills its just too bad that I still get to call you all!!!!! If you are looking for a job we are always hiring:-)

For all of you who like to make excuses for paying your bills instead of taking the time and sitting down to budget your mony and blame Pinnacle, I suggest you find something else to do instead of this. It is a plain and simple fact that everybody oes money to somebody and when you borrow or buy somthing it is your own responsibility to pay the bill and not try and find a way out of it. For the person who wrote that a contact number for Pinnacle is 88-715-3940 you are so wrong. if you took the time to call that number it doesn't even say Pinnacle it is a different agency. you obviously have other agencies calling you. And for those saying taht something was suppose to be removed from your credit once a bill is paid, nothing is removed completely from your credit for years. It will show up paid but not completely removed. Oh and for your place of employement being called they do do collections for a company called ABC or LTD and if you order through a business like you have to you put yourself into that situation because you didn't pay your bil land put your company in collections, so they can by law contact your place of employement and your employer may garnish your wages for that if they choose to do so. The person claiming that they had received calls at 11 pm that is not possible because the office is closed at that time no matter what coast you are living on. As for letters, they are sent out on every account if you don't get them and the address is correct and the letter is returned it is not their fault. And ofr everybody, which is all of you 'law knowing victims' you might want to bursh up on your laws because if you have a debt in collections you are going to be contacted because you put yourself into that situation no matter what it may be intention or unintentional-plan for the future and don't place the blame on anybody but yourself. But you all have fun contacting your lawyers and they will charge more than what your bill probably is. P.S. you can't tape record a conversation without the persons permission or it is not submissible in court. Sorry I know you all will miss me but I have to go to work and then pay my bills!!

To "Concerned Citizen"

Just because people get behind on their bills does NOT mean others can harass and threaten you. Sorry but that is no excuse.

I keep getting called by these people all times during the night and morning, and they just hang up as soon as I say hello.

This is over a hospital bill that I am now attempting to save up and pay for.

Good news is, these losers never stay in business for long.

Indeed. You can't try to legitimize harassment by telling people to pay their bills.

Two wrongs don't make a right. Pinnacle Financial is a shady organization that uses Mafia type "debt collection" to get their numbers.

There is nothing legit about this group.

Look how many people that has been frauded by Pinnacle Financial

ripoffreport.com/reports/ripoff209621.htm

You guys should be ashamed of yourselves. For not only abusing people, but robbing them as well.

No you CANNOT legally call someone at work. I've actually taken a case to court about this. And the company that kept harassing said person at work was screwed.

"or the person who wrote that a contact number for Pinnacle is 88-715-3940 you are so wrong. if you took the time to call that number it doesn't even say Pinnacle it is a different agency. "

Not true at all. I just called the number after being harassed, yelled at and hung up on. It is Pinnacle. Says so when you call.

You guys are going down.

Pinnacle is nothing more than dispicable company. They have been calling and harassing me at least 10 times a day. They'll leave voicemails calling me by my first name and then leave their's as if they were my best friend. Today, I got a calls from them. The first one was around 8:30 and the woman sounded as if she were half asleep. Then when I was at work another rep called me and she sounded as if she were some fat cow who said the fdcpa actually gives Pinnacle the right to call and harass me. I quickly dialed the FTC and filed a complaint and also filed one with the Better Business Bureau.

If you ever get a call from these people don't give them your name or any information. I don't answer the phone when I see their area code on my caller ID which is either 651 or 612. These people are nothing more than rude, obnoxious losers who use bullying tactics to try and get people to pay. They also have past complaints regarding harassment and other FDCPA violations. This company is a lawsuit waiting to happen.

You people are hilarious! Check on your credit report...either the original client or this company is on there...try and get a house or a car, you will have to pay your bills first. End of story-pay your bills.

Guest Go Away we pay our bills. I have a house and car and SUV do you? KYSIDE38

I don't understand what kind of company pinnacle is. I don't have debt so why are they calling and harassing me? they called my previous phone number (cussed out my mother in law) They are lucky not to get sued for the harassment. I've never heard of them before. JULIE ANN was the representative from pinnacle who cussed at my mother in law: 1-877-796-2497 extension 2311. Anyone feel free to give her attitude right back at her. I don't have time to waste on her. GET A LIFE PINNACLE

This message is for the seemingly uneducated person who is obviously employed by pinnacle: You need to stop harassing people. I found out that I wasnt the person they were looking for. Pinnacle had the wrong person. So don't assume that everyone who replies on here is a low life loser. If you supposedly have a job and a life then why waste your time replying and taunting other people like a child. I will pray for you that you will someday grow up. Good luck to all. Make sure that Pinnacle has the right person. I've done my research and they are a majorly fraudulent company!

I get calls from Pinnacle about 5 times a day. That is even after sending them a cease & desist letter via certified mail. They are harassing me over a supposed $400 debt. I guess Pinnacle forgot the fdcpa which clearly states you are not allowed to use the phone to continuously call and harass people. The number they are calling from is 1-800-392-3012 but 3 weeks prior to this they were using different numbers to call. Mostly they were from 612 and the 651 area codes. Pinnacle is a lawsuit waiting to happen.

Get this, I have it logged via computer. Tonight these guys called me 34 times between 7 and 8 pm. Can someone tell me what legal action i can take.
And mister pay your bills, this is an insurance thing, they need to get the money from the insurance company that was supposed to cover this.

most people are unaware that their state's statute-of-limitations for debt is somewhere between 3 and 7 years.

if you are past the statue-of-limitation you CANNOT BE MADE TO PAY THE DEBT!

however, pinnacle loves to acquire any 'old'-debt, especially those which are known by ALL insiders to be WELL PAST such legal limitations and chases and harasses their victims into making a payment. once you pay... the courts will see this as reaffirming the debt! DON'T PAY THE PORKers!

If you have any beef with Pinnacle, perhaps you should write and express yourself directly to the PRESIDENT:
Donald E Garcia
531D E Gabrielle Lane
Orange, CA 92867

More info... those harassed by Pinnacle Financial Group may not be content having an lost-cause debate with one of the many low-level individuals from Pinnacle's four call-centers. But then... why speak to rank-and-file when you can take your case straight to the top: that's right... straight to the President: Donald E Garcia.

Okay, if he dodges you at the address above, you can always try to contact him at one of his other hangouts: the American Cancer Society (as chairman of the fundraising and sponsorship committee), the YMCA (member of the Executive Board of Directors of the YMCA of Orange County), or as a representative of "Woodrow Wilson International Center for Scholars"(see wilsoncenter). However, do try to be discrete... I doubt any of the above would be happy about the day-to-day harassing collection practices of Mr. Garcia's Pinnacle agency. Also, if by chance you reach a female sounding voice when calling Mr. Garcia on the phone at home in Orange County, CA, it will probably be his wife Barbara L. Garcia and is not the Donald, himself.

Donald E. Garcia
(From SourceWatch)
Donald Garcia "is chief executive officer and president of Pinnacle Financial Group. Prior to this, Mr. Garcia was president of the National Association of Professional Insurance and Financial Advisors of Orange County and president of the Walnut Valley Chamber of Commerce. He was co-chairman of the National Latino Coalition, Por Mi Futuro in Washington, D.C. and a member of the Executive Board of the Alliance of Central County. Mr. Garcia is currently a member of the Executive Board of Directors of the YMCA of Orange County and was chairman of the Fundraising and Sponsorship Committee, American Cancer Society." [1]

He is a trustee of the Woodrow Wilson Center.

pinnacle financial groups number is public record.We are one of the few reputable agencys. We do not hide our num is 8005136852 the client you calling about might be a different num but you can be tranfered from here. For the record major companies use a router number and thaey have many, due to the massive amount of line coming out..Although if you were called with the dialer the company supplies you with the caller id, that how you know the difference from a manual call and a dialer call plus a dialer call will have a lag from pick up to answer. I am an employee and I hope you all will figure your stuff out.

Later,
someone

if you have a business matter with pinnacle, call me at 8005136852 6002 i will try to help you.

I am currently having issues with Pinnacle as they are calling my grandparents and harassing them calling them liars when they tell say that I am not home.

I know I owe money to TMobile...I couldn't pay the bill because the money had to go to the mortgage to help my grandparents so that we have a roof over our head.

I am currently out of work after being laid off from my job and waiting for unemployment to go through which still won't be for another 2 weeks til I know more...I had told one girl this and she very rudely told me "Well you were working for the past 2 months so why couldn't you pay then?" Unfortunately I live with my grandparents and had to put the money to something more important than a cell phone.

Today a lady called and bitched me out saying that they don't care if I am unemployed that they will still call me everyday til they get paid and it will still be going through the collection process. I told her snappy that they keep calling me and they will still get the same answer.

I've dealt with collections before and got them paid off. But even Asset Acceptance was never this abusive.

I've read the rest of this thread and I will send them a certified letter to ceased calling my home (to let them call my cell for all I care) but what else can I do to get them off my back until I am working again?

My sister recently died. and you can imagine my surprise when i get a phone call from a company requesting her. I ask who was calling they told me pennacle group. and when i inquired as to the nature of the call she was very evasive. and she cursed me out and hung up on me. so the detective in me wanted to know what was up. if there was a debt i wanted it cleared off of her estate. I looked up their number on the internet. found it. still no answer as to what the call is about. so basically i placed them on call blocking. so NO MORE CALLS FROM YOU ARSES.

I too received phone calls from this company. They are looking for someone who does not live at this number. I told them they had the wrong number and they continue to call all ours of the day and night. THIS IS HARASSMENT. They should be shut down for all the above remarks about calling people at work and false accusations. To you concerned citizen "holier than thou", some people have problems that cannot be helped such as unforeseen health problems, accidents, rising costs of living such as the increase in electric and gas rates. Have a heart and give people a break. Maybe they are using computers at a library etc.