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Pinnacle collections - is this a collection agency?

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I need to check on this company. I have been hospitalized for a smashed tibia and fibula. Things have been crazy and one of my bills made it to this collection agency. I told them I could start paying them in three weeks. Then I had a woman call me and tell me I didn't take make this agreement. I then thought it was a different company and new I couldn't make another payment of the same size and told her I could pay a smaller amount. Then she told me I had already made an agreement of the original amount. I then realized she was lying to me. They also want the routing number for my checking account with my agreement so they can put it through on that date. Well I don't trust them. Should I??




Send any requests to them in writing via USPS CMRRR. Emails bounce and get lost.

Sub: #91 posted on Mon, 04/13/2009 - 08:37

SOAPLADY SOAPLADY
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do you have attorney in place?is there a date you plan to file?if so give them your BK attorney's number.if they refuse it wait until you file.that will eliminate the calls if not they can be in big trouble.

Sub: #92 posted on Mon, 04/13/2009 - 08:41

paulmergel paulmergel
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Pinnacle called me about a debt I don't owe and they won't provide any verification even when I requested it in writing. They have the wrong person but have put this on my credit report and it's the only negative item I have. I'm complaining to the FTC and I have disputed the item on my credit report. They don't seem to feel like they have to follow the rules.

Sub: #93 posted on Thu, 04/16/2009 - 09:33

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Check w/your phone subscriber. I know if you use comcast you can just dial *60 and wait for the prompts, from there you can block anyone's phone number. Once a number is put on your block list they can no longer get through to you. Add any numbers Pinnacle Financial uses to call you to your block list.

Sub: #94 posted on Fri, 04/24/2009 - 07:04

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Pinnacle called me stating that they represent citi and that I owe 4000.00 When I told him that I did not know of this account and that I recently have checked my credit and there was no statement on their from citi or pinnacle he responded that currently they are not reporting me, but that at any given time they can. If there was a balance over ten years ago, and it has since fallen off the bureaus, could they reinstate that balance -even if they are not the original debtors?

Sub: #95 posted on Thu, 04/30/2009 - 12:30

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Recently, I have had a run in with Pinnacle Collections and when I called their 800 number, a woman answered the phone without stating a company name or her name. She knew to say the Mini Miranda which is necessary, but I tried to dispute the account in question and the representative told me I would have to take it up with the client which I said is fine. I asked to be provided with a validation of the debt in question and my account marked as a dispute. She said she couldn't do that even if I sent in a written request. This is not right at all because under the FDCPA any agency whose sole or primary purpose is to collect debt is required to do this.

I will be reporting this to the attorney general and to the FTC. She violated many portions of the FDCPA and frankly I am very annoyed that they are making this very difficult to resolve.

As for calls, they can not call a cell phone, knowing it is a cell phone without your permission first. So if you receive calls and it is your cell phone simply tell them and let them know it is not to be used if they have an automatic dialer. Also, requesting a Cease and Desist on the account will stop all mail and phone calls from that collection agency unless a new account goes into their office which they can then contact you on until another Cease and Desist is demanded. This is better in writing through certified mail to have it documented that they received the letter. That works for the validation of the debt too.

You never have to give them any bank account or credit card information and if you do they can only use it on the dates intended for the correct amounts. And let it be known that the collection agent cannot give false information... that is yet another violation.

Good luck!

Sub: #96 posted on Wed, 05/06/2009 - 15:31

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does anyone have an address for these people, if so can you e-mail me at [email]housekeeping@agatebeachinn. com[/email]. thanks

Sub: #97 posted on Sun, 05/17/2009 - 10:34

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i would like some information. i received this call from a lawyers office in New Jersey concerning a bank credit card i owe. i spoke to several people and then spoke to a woman and explained our situation. was working and paying got laid off and on social security. well she said they had to have payment by the next day of 300.00 or a judgement would be issued. then if i couldnt get the money she told me then they would consider this refusal to pay. after this the amount became 400.00 in july then 150.00 for 3 more months then the payment agreement would change. i did not know what to do so i agreed. my wife is not happy with this as it is a big chunk of our only income. i tried calling the ethics dept in new jersey cant get through and now i am stuck with this agreement. please someone help me or is it too late for us? i cant afford a lawyer and my wife has a serious heart problem and the stress is hurting her health. i am not unwilling to pay this debt but not at their terms.....

Sub: #98 posted on Tue, 06/30/2009 - 09:18

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in addition to my previous request for advice, the letter i received in the mail states the lawyers name and address and the original creditor and the current creditor as this group pinnacle financial group llc. all payments will be deducted from my account as i was told and sent to them.....

Sub: #99 posted on Tue, 06/30/2009 - 09:24

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please stop calling my number Personal information removed by Shazzers for your protection, please contact this company directly, we are not affiliated with them. marcial delrey is not at this number.I dont have a number for him.I receive phone calls everyday for this person and this is my phone number not his.my name is linda mitchell.NO MARCIAL lives at this number.DO NOT CALL

Sub: #100 posted on Thu, 08/20/2009 - 20:52

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