Pinnacle collections - is this a collection agency?

I am currently being harassed by Pinnacle Financial Group for a bogus debt from T-Mobile. The employees of Pinnacle are very rude. They give you no opportunity to speak. If you try, they interrupt very loudly.

Yesterday, the man who called kept yelling at me that I should have taken care of this debt from the get-go. He yelled that at least 3 times before I finally hung up the phone. They have offered me no proof that this debt actually exists.

I sent a letter of dispute, which they claim to have no record of receiving. So, according to a supervisor, the fact that they are still calling me is my fault because I failed to send the letter by certified mail with a confirmation of receipt.

Pinnacle is the 4th collection agency to handle this bogus charge from T-Mobile. The other 3 were all very polite and reasonable. They all received my letters of dispute even though they weren't sent by certified mail. The other 3 collection agencies stopped calling me once those letters of dispute were received.

I want Pinnacle and T-Mobile to know that I mean what I say. I am not paying this bogus charge that was caused by an incompetent T-Mobile employee. I do not pay others to make mistakes that cost me money. That is not ethical, and what T-Mobile did to me should be illegal.

Please let me know what more I can do to get them to stop harassing me.

don't ever agree to a partial or any payment to a debt collection agency - you have then reopened the entire amount for legl collection - wait unrtil you go to couty - they rarely sue - then settle ihn court for the lower amount and have the rest discharged - once your deby has gone to a collection agency your credit report is already affected - the original company has written down/off the debt - bottom line - if large amount get a lwayer - if small go to court - if and when they ever sue you - which is rare.

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Since this bill I have for $438.00 about three years old let's make a agreement for 219.00
dollars. You will still be getting your money but half is better than nothing at all.

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If you are being harassed by debt collectors call the law firm Marso and Michelson, P.A. at 612-821-4817. We sue abusive debt collectors and make them pay you money.

www.marsomichelson.com

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So this Pinnacle Financial Group Incorporated decides to send me a statement as of LAST Thursday stating that I owe over $2000.00 from withdrawing from Kaplan University in the middle of a semester. They said that I borrowed money directly from the school itself which was a total lie. I only applied through DIRECT LOANS for school. I contacted them immediately to find out what the issue was, and this girl or whatever was the rudest, nastiest, b*tch I've EVER talked to in my life!!! When I politely let her know that I didn't have the money right now to start a payment arrangement, she went off on a tangent on how it's a debt that needs to be paid immediately, or they could take further actions. When I asked to speak to a different representative, she hung up on me.

I called back to speak to someone else and instead spoke to a gentleman who was very polite. He said the debt was already on my credit report, and that when I got the money to call back to set up a payment arrangement. They claim they only do automatic withdrawls and cannot accept money order payments. I've received 2 more phone calls so far from this company and the last 2 times it was the original lady I spoke to who was ever so freakin rude.

DO NOT LET THEM TRY THEIR SCARE TACTIC BULLSH*T ON YOU! I have already contacted Collection Stopper and they've already given me a letter to send to the company to make them provide proper documentation on what I "supposedly" owe and to keep them from calling and harrassing me. I mean seriously, if you don't have the money to pay someone, all you can do is try your best to make the payments. I WILL not be giving into them...PERIOD!!!!

Now do you really think that if we didn't poke and pry you would really come out and answer the phone and resolve your debt. Hummmmm, that's probably why you owe the bill now right??? Hiding and not wanting to resolve....




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This is a shit hole company.... i hope they all burn in hell

Hahaha you guys are hilarious. Complaing about a company because you guys owe money its hilarious. If u want us to stop calling pay your bills simple at that. You guys seriously make my day!!! Thanks for all the bonus money and me getting paid just to call people!!

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haha im not the one running from bills your not giving to the hopeless your not a prophet or anything your helping people run from bills which is exactly why our economy is in this situtation..
Bein Real to the End!

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This morons(Pinnacle) sucks! I faxed proof of payment like 3 times and still bugging the crap out of me. I spoke to a supervisor and literally chewed him out. We will see what happens, they said they are sending my file out and close it out.

Do not speak to debt collectors at Pinnacle except to tell them harrassment tactics are illegal. They will take an acoount on which the nearest relative has been listed when it was opened, and harrass them. Complain to their corporate headquarters 7825 Washington ave south, Minneapolis MN 55439 or email them [EMAIL="cs@pfgservices.com"]cs@pfgservices.com[/EMAIL]. Complain to the State Attorney at the Capitol in Minneapolis. . They need to be stopped In our instance, we got a T-mobile phone which did not work in our area, and account was cancelled almost immediately. The T mobile agent was at a Radio Shack in Augusta, Maine, who insisted on having a relative's cell phone no. This relative is now being charged for multiple incoming calls. Complain also to the company which without permission gave out relatives' private non listed phone number.. Threaten to sue them if they won't stop. Get an attorney to start a class action suit. You do not have to pay Pinnacle Financial Group or give them your bank information. They are not authorized to cancel a previous contract. You must deal with the party with whom you originally contracted the service or goods.

I also am wondering if this is true beacuse I check my credit score and it show that i have a collection but i dont remeber having this in my record or for what?