Recently I paid in full the balance on an account with Portfolio Recovery Associates llc. Before I made the payment, the agent said I will get a paid in full letter within 2 days on receiving the payment. Its been three weeks since I made the payment and I have not received any letter. When I called up today, the same agent said the letter was mailed out 12 days ago. I asked the agent to fax a copy of the letter. The agent said it will be faxed but declined to say when it will be faxed. The agent was very rude. I checked my credit report. It shows the amount I have paid, but also shows that there is a $1 balance on the account. Anybody experienced this before?
Please let me know how to handle this situation. Thanks in Advance.
By signing up a debt counseling session, your provided details (Name, Email ID and Phone No.) will be forwarded to the company advertising on the DebtCC. However, you have no obligation to use their services.
Some creditors and collection agencies refuse to lower the payoff amount, interest rate, and fees owed by the consumer.
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The amount which the consumer saves with the use of debt relief services can be regarded as taxable income.