My 2nd was transferred to Real Time Resolutions an

Are you sure that your account is with this collection agency? Have they validated the debt? Your settlement offer is very low. I don't think that the collection agency will accept this offer. Don't submit any financial statement or important documents. They may misuse them. If the account is really with them, then they will have requisite information about your account.

If you want a settlement, you will have to provide financial disclosure. Settling comes from cooperation on both sides. Can you call the mortgage company and confirm the placement of the account?

When an account is placed in collections, they have little to no information to go on. Name, debt amount, default date, references, interest rate...very basic info. First step for them would be to pull your credit report...that will give them an outline of your finances.

Refusing information gives them a good reason to say no. It gives them the impression you are hiding something and could be enough for them to proceed with suing you.

At first, you can contact collection agencies and request them for a validation letter. If they give you the satisfactory validation letter, then you can go for next steps. But, you should not have to provide any documents to the collection agency. You may also contact a reliable debt settlement company to negotiate with your collection agencies on your behalf.