Deceptive Practice
Date: Wed, 11/14/2012 - 08:52
Hello, I further have an issue with Capital One. Capital one sent me a letter at the end of May stating , Congrats you car has been paid in full, and you should receive the tiele within 30 to 45 days. Well, at the time I was very ill(Disabled), and out of town, having a friend retrieve my mail. So during my illness i waited for the title, and any other paperwork such as a refinance letter of some sort since I knew I hadnt paid this bill off myself, but had put in for several refinance loans that possibly could have contacted Capital One. Well, after the 45 days or so, and still very ill , i gave permission to a close friend to call and find out what happen. The assistor refused to speak to my friend, so my friend explained the situation so that it could be notated on the account. Thereafter my friend sent in 2 payments to keep the car from going into a bad status. Thereafter I still did not receive any correspondence regarding the matter. Since then I have been waiting for this correspondence. So now Iam behind the two months that they had me wait according to the letter, and technically would only be 30 days late at this time. I am truly frustrated with this situation since Iam going to be considered 90 days late due to no fault of my own, and I have the letter i was sent. What gives...:confused:
Did you pull a copy and check your credit report? Is the account
Did you pull a copy and check your credit report? Is the account being reported negatively? If you have a copy of the original loan forgiveness letter, dispute the debt in writing with CapOne and attach a
So the car was not paid in full and the letter was sent in error
So the car was not paid in full and the letter was sent in error??? Most people know how many years they have to pay and when their car loan would be done. Obviously you are not going to get a title if your loan was not paid in full and thus you should have continued making payments.
Did you do cap1 blank check? If so there've been problems with t
Did you do cap1 blank check? If so there've been problems with those letters going out in error. Call this number ask for help on Monday ... Those guys don't take support calls over the weekend
1-800-946-0332
