My experience with Universal Fidelity

Date: Thu, 05/10/2007 - 15:53

Submitted by anonymous
on Thu, 05/10/2007 - 15:53

Posts: 202330 Credits: [Donate]

Total Replies: 15

here's MY experience with UF (to which i say FU)

they call my number at least 15 times a day and when i answer, it's a voice recorded message saying blah blah "please call 281-647-4155"

so i do. and after 10 rings it puts me through to a voicemail... blah blah in english and then a minute of spanish and then a message saying "THIS MAILBOX IS FULL YOU CANNOT LEAVE A MESSAGE" (this has happened EVERY TIME that i've called that number back)

great. okay, so then i call the number that's on my caller ID is 281-647-6152.

RUDE is not the word for them. they are nasty. they chew gum in your ear. they put you on hold until you hang up - to call back again. they say they've sent letters - of which i've not received ANY and then they say they will not mail anything else.

this has happened repeatedly.

today, it happened with a woman named Tariah (pronounced Tara. but i pronounced it the way it was spelled and she got mad and hung up on me.) prior to her getting in a snit because I didn't pronounce her name right, i told her the whole "full mailbox" thing. and she said "whatever." and had attitude.

then i called back and she said she wasn't speaking to me. meanwhile i was prepared to pay whatever the heck 200.00 that i owed... but she just put me on hold.

so i called back. got some guy named Chris (a gum or food chewer.) who then says "we sent mail and we're not sending any more" --- well, how the heck am i supposed to send in a check if they won't send me a legit item in the mail? it's really quite shady. and the guy says "you got your mail. check with your postmaster general." and hangs up.

anyway... a few hours later, i get the voice recording calling me AGAIN... i call the number. of course it's mailbox is full. so i call the 281.647.4152 number.

i get some twit named Vania ("teehee it rhymes with Tania. Spell it like that") whatever. I tell her about the "full mailbox" thing and she said "i know nothing about that" and i said "maybe you can tell your supervisor" and she replied with "it really doesn't matter" --- ARE YOU SERIOUS!? anyway, i asked to speak to a supervisor. of course, no one was around... right.

so i said "i've received 15 calls from your company today even after speaking with 2 people this morning - i would like you to note this and to stop harassing me with the calls"

she replies, get this... "well, lady, you haven't made a payment" --- in the last 4 hours? no. because you jerks keep hanging up.

and then she says "and it's NOT harassment BECAUSE it's a voice recording and no live person is calling you directly"

and then she hung up.

how'dya like them apples, people?

Oh my goodness!!! It sounds like you found the very bottom of t

Oh my goodness!!! It sounds like you found the very bottom of the bottom feeders of the Houston barrel!!!

It is harassment any which way they want to slice that pie. I agree with your statement in ( ).

Principal Name: Universal Fidelity LP # 270
Address: 1445 Langham Creek Drive
Houston, TX 77084
Phone: (281) 647-4100

See if this debt is on your credit report. If it is, dispute it through the credit bureaus. If it is not, send them a validation letter certified return receipt(see the diy link to the right). Also, tell them in the letter to cease all phone communication and to only use the US Postal Service. If they validate, DO NOT use a credit card, debit card or your checking account to pay them. Go to the post office and get a money order. You can have it traced for $3.15.