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NCO asking for personal info about my husband

Date: Tue, 05/16/2006 - 09:42

Submitted by SHbear
on Tue, 05/16/2006 - 09:42

Posts: 63 Credits: [Donate]

Total Replies: 4


My husband got a call from some one at NCO yesterday asking for him specifically. When he said he was him, they asked him for his birthdate. He told them that he doesn't give out any personal information until he knows what the call is about. The guy kept saying it was a personal business matter and asking for his birthdate. My husband again told him NO. Then he told the guy to put the information in writing. The guy at NCO hung up on him. Is this some of their illegal practices asking folks to give their personal information before they discuss what they are calling about?


NCO is a collections agency. They are trying to verify that they have the correct debtor before proceeding any futher with the conversation because it involves personal information. It is illegal to give detailed information out to the wrong party. Veryfing identity is important.

I suggest you check through all of your mail you considered junk mail because a lot of collection notices get discarded that way. Or pull a credit report. Chances are it's on there if it is indeed the correct debtor.


lrhall41

Submitted by on Tue, 05/16/2006 - 09:46

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I know they are a collections agency. I check my mail thoroughly every day and I have never seen anything from these folks. The thing that bugs my husband is how do we know if the guy calling was really calling from NCO and not some scam to give us my husband's SSN for identity theft. We have no idea what they would be calling for. Then when we tried to do a *69 to get the number, it said it was an unknown number. So we signed up for Iobi with Verizon which is an intenet managed database which will allow us to block all calls from "Unavailable", "Unknown", and "Private" numbers. Since most CA show up that way for all you folks, this service is only $7.95 a month from Verizon.


lrhall41

Submitted by SHbear on Tue, 05/16/2006 - 10:07

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SHbear

If the person from NCO has a valid reason to call your husband, he should send something in writing within 5 days after placing the call. They might be having all the details about your husband if they are making valid collections. So, ask the person to give out the info what he has and you will verify it for him. If he gives out wrong info, you have reasons to ignore the call.


lrhall41

Submitted by david on Tue, 05/16/2006 - 10:37

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