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Says "account charged off", yet making payments

Submitted by Deb Young on Sat, 09/25/2010 - 16:34
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In 2006 I was 150 days past due to Citibank visa. I was offered (though CitiBank) to make payments for a fixed amount ($87.50/month) until the account is paid off and Citibank would not add any additional interest.

I am paying the balance agreed upon through Client Services, Inc. The payment is taken out of my checking account and has never been missed or late.

In August 2010 I checked my credit report through the annual credit report that is free. Under Citibank the report shows the past due dates and the account was closed at credit grantor's request, which is correct. However the report says "Account charged off, $5,034 written off and $237 past due as of September 2010."

I disputed the information as soon as I found the information at the site giving the choice. As of this date I have not received a response. I disputed an address listed and received a response stating that information was deleted. I attempted to find the dispute re; Citibank but can not see that dispute.

I am going to send a letter via postal mail re; my dispute, etc. However, I'm wondering why the account shows "account charged off" when I am still making payments.

Can someone help me with this?

Thank you very much.