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Problems with the online dispute system.

Date: Mon, 02/04/2008 - 11:21

Submitted by anonymous
on Mon, 02/04/2008 - 11:21

Posts: 202330 Credits: [Donate]

Total Replies: 2


When the FCRA was revised by FACTA, they put in a section for "Expedited Dispute Resolution" Section 611a(8) aka the on-line dispute system. If you read that part you will notice this sentence:

"the agency shall not be required to comply with paragraphs (2), (6), and (7) with respect to that dispute" if they delete the tradeline within 3 days.”

Paragraph 2 is the part that requires the CRA to forward your dispute and all related documentation you provide to the creditor.

Paragraph 6
is the part that requires the CRA to provide you with written results of the investigation.

Paragraph 7
is the part that requires the CRA to provide you with the method of verification on request from the consumer.

The law isn't specific enough to say permanently delete or suppress … herein lies the problem. The CRA can "soft delete" it for 30 days and then the tradeline can reappear when the furnisher reports it again in the next 30 day cycle. This is due to the fact that the CRA’s aren’t required to tell the creditor you disputed it at all.
This leaves a system in place where the consumer thinks they are getting a delete, but it is only temporary. Since the creditor doesn't know it was deleted, they will re-report it and the CRA will put it back on your report. Furthermore, you lose the hard-copy of the investigation results you would otherwise get if the dispute was done by mail by a reputable credit repair company. This leaves all evidence of the dispute with the CRA's ...where you are assured that they will fight any and all attempts any court action.
__________________


I have always advised people to dispute their credit reports by mail just for that reason alone. It is also the best way to provide them with solid evidence to your claims. I have never had a CRA not respond to my written dispute within 30 days.

Don't get me wrong... it would be wonderful if they could perfect online disputes but for now we should stick with what is the most accurate. Although I don't know about using a credit repair company when its pretty simple to do yourself for free?


lrhall41

Submitted by Scott McKay on Mon, 02/04/2008 - 19:57

( Posts: 108 | Credits: )


Yup smckaybiz

Mailing the dispute is surely a much much and much better option than online disputing. Heyyy but when someone is mailing a dispute to a CRA, or a creditor he or she should always make a copy of everything that is being mailed and send it via certified mail with a return receipt requested so that they can prove that the CRA or the creditor received it.

Take care
Nelly


lrhall41

Submitted by Good Nelly on Mon, 02/04/2008 - 21:42

( Posts: 2846 | Credits: )