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Credit One Bank – Do they make harassing calls to customers?

Submitted by ginurse on Sat, 09/08/2007 - 13:41
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I have an account with Credit One Bank, I paid my account up todate today. I also received a call from one of the men in their collection center. I told him that I had paid and to stop calling me and hung up the phone. He called back 2 minutes later and asked why I hung up on him. I again told him that I paid and to stop calling and hung up. He called BACK! and said he would keep calling.....Well he did 20 times in 10 minutes, each time hanging up when I answered. I called C1bank and complained to 2 different supervisors and I also filled out an online copmlaint with the FTC. What else should I do?


THE REASON WHY HE KEPT CALLING YOU IS BECAUSE YOU KEEP ON HUNGING UP.WHY NOT TALK TO THE PERSON PROPERLY AND REQUEST YOUR NUMBER TO BE DELETED.IT'S JUST BEING A LITTLE CIVIL SOMETIMES.


Submitted by on Sat, 09/20/2008 - 14:24

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cynthia the OP stated they told this mope the bill was paid stop calling.i had the displeasure of having there stupid card and they are horrible. They scammed my brother. please read the thread before talking down here ok?


Submitted by paulmergel on Sat, 09/20/2008 - 14:29

paulmergel

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we are not creditone bank(thank god)we are a community to help people get out of debt.you are doing the right thing however in not wanting this garbage credit card.


Submitted by paulmergel on Fri, 11/28/2008 - 17:24

paulmergel

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I closed this card a while ago, and now just paying it off to $0, the only thing good is that they are still reporting it to the credit agencies in my favor. By the way, do they really scam people?


Submitted by Lukeskywalker on Sun, 11/30/2008 - 06:07

Lukeskywalker

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please cancel this card.i have tried to cancel it but there is no where to do so.i do not want to do business with a comp. that scam customers.no pay on line services and no cancel sight.give me a break.


Submitted by on Tue, 12/02/2008 - 07:36

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i am going to call the state rep.Morean Gingric and report this to the fed.att. office.
i will not be bullied by a comp. who has to use such desprate anticks. This company is surely a scam.


Submitted by on Tue, 12/02/2008 - 07:45

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patty,patty.we are not CREDIT ONE BANK and don't scam consumers. .i'm starting to get insulted at the thought of being mistaken for that bunch of idiots.


Submitted by paulmergel on Tue, 12/02/2008 - 07:49

paulmergel

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well i have had their card for a while now and have had no problem , it is helping me to rebuild my credit i see my score going up a bit each month, last month they uped my limit for my good payment standing.


Submitted by on Thu, 01/15/2009 - 06:32

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I also have a credit one bank credit card and had only one minor problem. After my surgery and cancer diagnosis I had no income. They told me to borrow the money from a friend or relative.
I told them when I get the money I will pay it.

I do plan on paying them off and canceling the card, They are owned by the Sherman, resurgent, LVNV Funding clan. If you ever get into real trouble with this card you will be dealing with Satan himself. Don't deal with this company. You may get scammed.


Submitted by on Thu, 01/15/2009 - 15:20

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Do not get a credit card with Credit One Bank. We did not even apply for a card. Received a bill in 07 with charges of $794. They would not provide us wiht any documentation for us to even see where the charges were made or what they were for. We told them that we did not apply for this card and never used it. They told us it was activated from our home phone so we were the ones that used it. They just mailed the card to us .... we were preselected. Fraud, fraud, fraud. .. once we started investigating this company we foudn out other horrible dealings. This company scam customers. Stay away. We are still getting collection calls, even though we have told them to stop. Stay away from this company.


Submitted by on Fri, 03/13/2009 - 21:32

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Good morning;its tuesday another fine day with thunder boomers. I have been a customer with credit one bank since 2006 and have not had any problems but once when the post office parically destroyed my letter some where along the way to the payment center which caused a late fee to appear on my next bill. At first i wrote a letter detailing my payment was sent and gave my check number. I was told they would they will contact me later.
A few days later [1 month] my letter, and check was returned. I put those in a envelope and sent it to them,along with note from the post office. I payed
them on the first call, including late fees. Three days later i received a phone call from credit one bank since i had proof they cleared my account of late fees-called the credit reporting agencys and had them clear my records. The check i sent was still good so i asked them to credit it toward my account although i needed it. I don't think this company is a scam. I wll stay with them.....


Submitted by on Tue, 05/26/2009 - 06:38

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I just called and cancelled the card and I also told them I was recording the call and notifying with certified mail the NYS attorney general as well as Nevada AG, Also a copy with the better business bureau. They siad let me put you on with a supervisor after offering 3 months no annual fee as well as interest rate deduction. I kept saying no. Supervisor is faxing and mailing a confirmation of cancellation. Also I jusr received an update to their fees etc in the mail today advising of increase in annual fee from 69.00 to 99.00 as well as late fee from 25 to 35. Including a huge increase in interest rates. SO get rid of it as soon as you can.


Submitted by on Sat, 01/02/2010 - 07:19

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I have had this card for three years plus and never had any issue with them, I pay my bill on time and also get a credit score each month. I guess, you will not have a problem if you pay your bills. I am happy to have found then to repair my credit. I don't agree that they scam customers. At least, I have not been scammed.


Submitted by on Sun, 01/10/2010 - 11:22

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I currently have a credit card from this company. Though I have not had any problems with them, I am going through my budget and wish to cancel the card due to the monthly fee. Their web site leads to what appear to be automated phone numbers.

What number should I call to get this account canceled?

Thanks!


Submitted by on Wed, 03/10/2010 - 01:58

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Quote:

Originally Posted by Anonymous
I currently have a credit card from this company. Though I have not had any problems with them, I am going through my budget and wish to cancel the card due to the monthly fee. Their web site leads to what appear to be automated phone numbers.

What number should I call to get this account canceled?

Thanks!


there should be a number for customer service on the back of the card or your statement.call one of those.they will cancel it,but continue to charge the fee until you pay it off so pay it off as quckly as possible.i had this card and that is what they will do so again pay it off quickly my friend.


Submitted by paulmergel on Wed, 03/10/2010 - 05:03

paulmergel

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Quote:

Originally Posted by Anonymous
Paul in Florida,

Learn how to read. These people have been paying and are still having problems. The company is doing anything they can for a fee. I have found them to be dishonest as well.



well if you were addressing me then i'm not in FL.i'm in IL,and cancelled my card shortly after 07 started.i was just stating a fact.i know they are scammers.there is a way to cancel the card.btw i know how to read.don't get snippy.


Submitted by paulmergel on Fri, 08/06/2010 - 14:59

paulmergel

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I keep getting calls from Credit One, even though I don't have their card. I have requested to be removed from their call list and I am on every "Do Not Call" list that I can get on. The man who called first from Credit One said that "Do No Call" lists don't work and they will call anyway.

It's time to call my state's Sec of State and begin filling complaints. Hopefully that works.


Submitted by on Wed, 11/10/2010 - 09:00

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This credit card is a big scam. My wife paid $200.00 last month and even had a confirmation number and it showed it being taken out of my bank account. They tried to say we didn't make the payment. Finally after going back and forth with them they found the information showing we had made the payment. They are calling me now and not showing at all that I made a payment. I plan on paying them off and canceling the credit card. My advice is not to apply for a card with them. I have dealt with them over a year with this problem of them saying they didn't recieve my payment. They are a bunch of crooks and need to be put out of business.


Submitted by on Tue, 01/04/2011 - 08:23

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I am amazed that these people who say that they have had no issues with Credit One Bank. First, if you attempt to make a payment online via their website by debit card you are charged 14.95 for the pleasure. Second, the only way to cancel an account with them is to read that fine print in the user agreement. They have to have it in writing which poses another problem. Things seem to get "lost" in the mail with these folks on a constant basis. The only way to end it with them is to send a certified letter along with a certified check. It is truly ridiculous -- as if you have a zero balance they are still charging you a fee each month -- even if the card has expired. Anyone can look online and see the sheer amount of complaints surrounding this company.

Here's one:
"complaintsboard.com/complaints/credit-one-bank-c90531.html"


Submitted by on Sun, 04/10/2011 - 18:09

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This is a bank that charges in my opinion excesive fees. I pay an estimated 24% interest annually just for using it and paying it of every month. Above and beyond I paid $ 75.00 for the pleasure of having it. I will probably keep it for the full year with penies in credit balance and then cancel it. YES using a certified return receipt letter.


Submitted by on Fri, 05/06/2011 - 11:00

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Credit One and Midland Credit Management were both told to stop calling, also written message as well. Yet they keep calling.:(


Submitted by on Fri, 05/27/2011 - 15:22

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If you are getting the same calls that I am getting then they may be from india or bangla desch
numbers start with a 91 or a 191, or an 880
I have had over 1,500 calls most in the middle of the night.
I am on the no call list and still get the calls.
also
I have never had an account with these folks and they ask for a person that is and never has been at this number. Perhaps a class actions suit?
Tom


Submitted by on Tue, 06/14/2011 - 08:22

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Why not be civil? Because the people you are talking to are speaking in broken English and may not understand you for starters. They certainly have no respect for you! They call me TWENTY TIMES A DAY.


Submitted by on Thu, 07/19/2012 - 15:53

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