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832-476-1740 - Has anyone dealt with Avante USA?

Date: Mon, 11/12/2007 19:24

Anyone know of an address for these guys? Phone # that came up is (832) 476-1739

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Total Replies: 65

Here is their info from BBB.org

Quote:

Avante USA, Ltd
Yahoo Map
2954 South Gessner, Suite 265
Houston, TX 77063

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

File Open Date: 01/07/05
Principal: Jeremy Moore, Accounts Manager
Phone Number: 832-476-1740
Fax Number: 832-476-1739
Email Address: mmoore(at)avanteusa.com
Membership Status: This company is not a BBB member
Type of Business: Collection Agencies
Additional Business Names:
Avante USA LTD

CUSTOMER EXPERIENCE

Based on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaint(s).

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

The BBB processed a total of 20 complaints about this company since the firm's BBB file was opened in January of 2005. Of the total 20 complaints since the firm's BBB file was opened in January of 2005, 12 of those were closed in the last 12 months.

Complaints Concerned
Service Issues: 3
Outcome of all complaints -
Resolved: 3

Customer Service Issues: 5
Outcome of all complaints -
Resolved: 3; Unresolved: 1; Administratively Closed: 1;

Contract Issues: 1
Outcome of the complaint -
Resolved: 1

Billing or Collection Issues: 11
Outcome of all complaints -
Resolved: 7; Unresolved: 1; Administratively Closed: 1; No Response: 2

ADDITIONAL TRADENAMES, ADDRESSES AND TELEPHONE NUMBERS

This business also uses the following names, addresses and/or telephone numbers:

Avante USA, Ltd
2950 S Gessner Rd Ste-265 (832) 476-1740
Houston, TX 77063

(832) 476-1740

Avante USA LTD

This is not necessarily a complete list.

EDUCATIONAL/GENERAL COMMENTS

Consumers are encouraged to get as much information as you can about your rights when it comes to dealing with collection agencies. You may view your rights at the Federal Trade Commissions website at www.ftc.gov or call them directly for guidance at (877)382-4357.

ID: 22002922
REPORT DATE: 10/18/2007

Sub: #1 posted on Tue, 11/13/2007 - 07:56

JCEMT
Moderators
(Posts: 2934 | Credits: )

Thank you!

Sub: #2 posted on Tue, 11/13/2007 - 10:55

mysticmoon_magick

(Posts: 16 | Credits: )

Their address is 2950 S. Gessner RD, Suite 265
Houston,TX 77063
Phone # 832-476-1740

Sub: #3 posted on Mon, 08/18/2008 - 15:45

Unregistered

do not use your credit/debit card-overcharged my card-won't return phone calls been trying to get resolution for 6 weeks now!

Sub: #4 posted on Mon, 11/24/2008 - 13:01

Unregistered

My son 18 at the time joined Ballys the sales person who signed him up new he was joining the Army and told him not to worry that the contract would cancel if he sent in the deploy papares which he did..1 year later mu hubby and I signed up for a month to month with Ballys they have got my husbands name and SS# and have pinned 3000.00 dollars on him because my husband and my son have the same name except for the middle name/We have explained this to Avante many times and they said they do not care they will ruin my husbands life and credit they have have been calling my husbands work place and cell# saying its him and they keep repeating the ss# and threating they will keep harrassing till we pay them 3000.00 can anyone let me know if I can get a lawyer for this?

Sub: #5 posted on Tue, 05/12/2009 - 10:57

Unregistered

CAUTION!! Avante is NOTORIOUS for NOT being licensed & bonded to collect debts in various states. Before sending off your letter, be sure to check & see if they are in fact licensed & bonded (if your state requires that). If they are not, add that info to your letter. Add something like, "Despite that fact that you are not licensed or bonded to collect debts in (state), I am sending this letter to protect my rights. You have been reported to the Department of Commerce in (State)."

You can check if they are licensed by going to your state's Secretary of State website. Also, a quick google search will tell you if your state requires licensing. Hope this helps.

Sub: #6 posted on Sun, 05/17/2009 - 09:11

Unregistered

I worked for this company a couple of years ago and I can tell you that as a company they do, in fact, try to follow all the rules and work with people on their debts. Some of their collectors are inexperienced and believe that the best way to make debt collection calls is to threaten and talk down to people and that is unfortunate. If you have a problem with the way you are being treated my suggestion is to ask to speak with one of the managers and explain your situation to them. Jeremy Moore is the manager over all of the collectors and is always willing to listen and help.

Sub: #7 posted on Fri, 07/03/2009 - 07:08

Unregistered

My newphew went to Ballys just as a visitors and wound up getting harrassed by Avanti by a Mr.Williams which keeps telling him he owes Bally for the contract he signed and he did not sign any contract with them all he did was to attend the courtesy for the week Bally had given him and signed the week notice they require. We are not going to be harrassed at home because of Avante USA trying to collecto on some person who ever that maybe get your information correct IDOITS!!! Because you are not collecting one Penny I'm reporting you to the BBB.

Sub: #8 posted on Tue, 09/15/2009 - 13:10

Unregistered

[QUOTE=Anonymous;431147]My son 18 at the time joined Ballys the sales person who signed him up new he was joining the Army and told him not to worry that the contract would cancel if he sent in the deploy papares which he did..1 year later mu hubby and I signed up for a month to month with Ballys they have got my husbands name and SS# and have pinned 3000.00 dollars on him because my husband and my son have the same name except for the middle name/We have explained this to Avante many times and they said they do not care they will ruin my husbands life and credit they have have been calling my husbands work place and cell# saying its him and they keep repeating the ss# and threating they will keep harrassing till we pay them 3000.00 can anyone let me know if I can get a lawyer for this?[/QUO

Be aware that under Privacy laws they cannot be repeating your husbands SSN#. They can get fined big time for that. You can probably google Personal Identifiable Information laws to learn more about that. Also contact you state District Attorney's office and the BBB to report they are using your Husbands SSN during calls repeatedly.

Sub: #9 posted on Wed, 09/16/2009 - 10:15

Unregistered

One more thing there's always information on these people on a website called Whocalled.us. Just put in the phone number from. I always find alot of information from others like you and I who get harrassed by unrequested callers that usually turn out to be debt collectors or some type of sales mostly like pharmeceuticals.

Sub: #10 posted on Wed, 09/16/2009 - 10:18

Unregistered