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Loan Point USA

Submitted by toledoguy030 on Wed, 06/04/2008 - 09:53
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Does anyone have an email contact for someone specific at Loan Point USA...I have emailed customer service and I keep getting the same reply...call. I have two PDL left...them being one and the other is quickest-cash-advance....i only owe $100 more to each...however, when I contacted Loan Point last week to see what my balance was...they told me and I never received a paydown form like i usually do every other week in my email. i emailed them asking why...is it because i want to pay it off and you are trying to scam more money out of me? then i get the call email reply. i can't wait to be done with them forever. i was just curious if anyone had any specific contacts at loan point who i can complain to?


Try this, I have them as well... [email]mdoss@loanpointusa.com[/email], or 800-351-8820 ph
fax 800-351-8830
Address 1338 S Foothill Dr. Suite 325 Salt Lake City, UT 84108.. They are also known as Geneva Roth Ventures


Submitted by dwillia4 on Wed, 06/04/2008 - 18:05

dwillia4

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also, i always got a response when i emailed: [email]customerservice@loanpointusa.com[/email] the people who email and say to call usually send it from a different address.. I just usually reply to that address and say I will not be calling and to send something in writing. they also respond to BBB reports-- all BS, of course but it's a way to get their attention.


Submitted by bea2ls on Wed, 06/04/2008 - 18:25

bea2ls

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I only got $300.00 and they are still taking money out my account so far they have taken$461.00 What the HELL is going on!!!!!!!


Submitted by on Sun, 11/16/2008 - 20:54

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has anyone had any luck with them lately? it's so crazy, i live in NJ and only have the principal to pay. It would have been paid now, as were my others but they will not budge! I didn't give them anything yet because they won't agree to anything less that $900 (on a $400 loan!)


Submitted by bea2ls on Tue, 11/18/2008 - 08:25

bea2ls

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any out there know how to secure one of these forms, so I can pay them off on a 200.00 loan. Already they have taken 60.00 three times from my account, which the CSR lady said it was going towards the interest only, and not the principle. What a scam and you can never get a direct answer, when you ask them when it will be paid off completely...I'm referring to the principle loan part. I live in the state of New Mexico, and its not even legal in this state to charge that kind of interest or to make such an loan arrangemtn as loanpoint has.


Submitted by on Sun, 01/11/2009 - 01:32

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I too had a pdl with Centurion/Loan Point USA/Geneva Roth -
I paid 1200 for a 500 loan. I closed my bank account, sent a letter that said I had overpaid.
They said that I needed to call customer service. When I did, customer service offered me a settlement of 1/2 the principal - $250. I told them I had already overpaid.
They tried to tell me that internet loan companies only have to comly with the state THEY are located in - not my state (AL).
I sent another letter stating that I do not agree to their terms of settlement and filed a complaint with my state's attorney general's office.
I haven't heard from them...but I'm sure I will.


Submitted by Ladielucille on Sun, 01/11/2009 - 03:02

Ladielucille

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Loanpoint usa is bad news. I have asked these people to stop debiting my account and they continue to do so. They change the amounts, so you will not suspect anything. They are illegal in every state and have been sued by several states. So, they are nothing but trash. They will not work with you. They would rather keep stealing from your account. That is why you need to close it completely.


Submitted by on Sat, 03/06/2010 - 14:03

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I have got only three hundred from them trying to get them on the phone they never answer also study taking money from my account having my account over draft I am very upset cause they didn't explain to me about they was just gone to take the ninety dollars out every month still my payment never go down but anyway I am here today say just tomorrow I want to pay the full amount of three hundred and ninety dollar's stop taking money out of my account start as of tomoorrow remove me entirely from this account .p.s.Sharon Grimes:sad:


Submitted by on Wed, 02/02/2011 - 15:05

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