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866-364-6516 - Has anyone ever dealt with these guys?

Submitted by jensa100 on Fri, 05/22/2009 - 15:35
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Has anyone ever dealt with this CA? They have been calling me at work, even though I told them not to, and I am getting ready to send a Debt Validation request and C&D. I asked for a mailing address and he said "we will call you every day until this is resolved," and then hung up. They have called themselves Premier Recovery Group and PRG. It is for an older debt and I thought I paid off through a debt consolidation program, but they are so rude, I dont like trying to talk to them.

Does anyone have an address? Thanks!


What is a C&D?? I'm dealing with some guy who is rude as hell


Submitted by on Thu, 06/11/2009 - 12:06

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I called them back again because they kept leaving me threatening messages on my voice mail at work and at home. The lady refused to give me an address over the phone and they finally sent me an email (I gave them my junk email address) with their address:

Premier recovery group
PO Box 262
Buffalo NY 14209

1-866-364-6516


Submitted by jensa100 on Thu, 07/02/2009 - 15:26

jensa100

( Posts: 6 | Credits: )


hello,
Has anyone dealt with these guys lately, the prg or premier recovery group??

I'm a fraud investigator and have researched this for awhile because they called me and swearing all the time about an old debt. There are only 3 people. Heather, Keith, and Simon or spencer?? No one else runs the place.
Here is their actual mailing address and phone 866-364-6516. Has anyone been able to verify that they are legit or scamming people??

Thanks, :?:

PO BOX 262

Buffalo, NY 14209

Phone: 1-866-364-6516


Submitted by on Thu, 07/16/2009 - 13:00

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I have been dealing with the same thing for the last 5 days I sent them the cease and desist letter and a validation letter. they still continue to call. I let them know that they cannot intimidate me and i have logged and saved every phone call to and from them. they will not give me the original creditor so I told them if they can't send me the request documentation and when I finish suing them they can take what they say I owe out of the law suit and send me the rest in a check. Now they hang up the phone on me. I have really good letter you can send them if you like. My personal email is [email]sharlene.willis.40@gmail.com[/email] i can send them to you


Submitted by on Fri, 07/17/2009 - 13:50

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PREMIER RECOVERY GROUP INC.
QUINTON M SMITH SR
395 EAST FERRY ST
BUFFALO, NEW YORK, 14208


Submitted by on Thu, 08/06/2009 - 14:45

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They are not scamming..I had an old debt that I totally forgot about..they called me out of no where, and They gave me the option to pay only 200...out of 600..They took 100 dollars out of my checking account...for 2mths...They are legit...They just took the last payment last month...


Submitted by on Tue, 08/11/2009 - 23:09

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that's nice.i'm happy for you.when this place is still debiting or sells an SOL restarted debt you'll feel differently.btw i would never do what you did.never just pay over the phone.not without something in writing....another note the above is a shill or employee of this scam.just an FYI.


Submitted by paulmergel on Wed, 08/12/2009 - 06:14

paulmergel

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They started calling yesterday morning 9/14/09 today they have called twice and the guy that is calling is Richard Keith .. When looked up on BBB there is nothing .. And they just say its a personal business matter ... What next???





Quote:

Originally Posted by Anonymous
hello,
Has anyone dealt with these guys lately, the prg or premier recovery group??

I'm a fraud investigator and have researched this for awhile because they called me and swearing all the time about an old debt. There are only 3 people. Heather, Keith, and Simon or spencer?? No one else runs the place.
Here is their actual mailing address and phone #. Has anyone been able to verify that they are legit or scamming people??

Thanks, :?:

PO BOX 262

Buffalo, NY 14209

Phone: 1-866-364-6516


Submitted by on Tue, 09/15/2009 - 13:00

( Posts: 202330 | Credits: )


I would advise against giving them any info, they have been calling me and when I ask them what it's regarding, they say a "matter in our office, if we can have your social security number...." needless to say, I gave them nothing but a dial tone. If you can't tell me why you are calling me don't call me. They will also feed you trash about faxing documents to your employer, which-I check with mine-they don't


Submitted by Pauli'sGirl on Fri, 10/02/2009 - 21:43

Pauli'sGirl

( Posts: 344 | Credits: )


:cool:Wow, people! Am I just more jaded and/or private than most? My phone has an announce function--I hear the telephone number that's calling before I ever have to get up from the couch. If I don't recognize it, I'm not getting up to answer it, guaranteed. If it's important, they will leave me a message. If they leave a message like this Anthony Lee mush-mouth guy that just called me about an hour ago, I delete the message and the phone number and I sleep just fine at night. To be truthful, I very rarely get phone calls from people who actually want to talk to me or whom I may actually want to talk to. I'm doing like they do--never answering the phone unless I recognize the number AND I want to TALK to that person at that time! A friend of mine years ago told me: "the phone in my house is for MY convenience. I am the one paying the bill, and I will do with my phone as I wish. That means answering it or NOT answering it at MY convenience!" I have come to learn over the years exactly what she meant. Maybe it's actually a result of the cell phone age--people in my close circle of friends have my cell phone number and we keep in touch that way. Only scammers and telemarketers have my house phone number--maybe that's it?! They'll sure never have my cell phone number--can guarantee you that one too!


Submitted by on Mon, 10/12/2009 - 09:28

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Well I have a lawsuit pending with 5 attorneys working the case.....funny thing is not even my attorneys can find any info on this company. Why did I start a lawsuit? Because their conduct and actions were so against the guidelines on how debt collectors treat consumers. And a complaint was filed on my behalf to the New York Attorney General.


Submitted by on Mon, 10/19/2009 - 20:33

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file a complaint with the Buffalo PD for Harrasment. I did, and if they get a bunch they willdo something. When its over the phone from state to stae, it becomes a federal offense.


Submitted by on Wed, 10/28/2009 - 12:22

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I see a LOT of complaints on these sites, but I wonder who's actually taking the time to complain to the people who can actually DO something about collectors violating the FDCPA. I did. I live in WI and in my state, you file complaints on line with the WI Dept of Financial Institutions. I'm sure every state has an equivalent. It only took me 2 minutes to complete the complaint form on line and I got a copy in the mail of the letter they sent to PRG the SAME day. They asked PRG to please explain to them: 1) why they contacted my ex-husband, 2) what purpose they could possibly have for contacting my employer, 3) to produce copies of the supposed "judgement", "claim" or "investigation", and 4) to explain why they did not send me the validation letter within 5 days of the first contact as required by law, 5) to provide proof of the debt and documentation of any payments made towards it.

It will be interesting to see PRG's response.

It's all well and good to vent on these sites, but don't forget to take the time to complain to an agency with some TEETH!


Submitted by on Mon, 07/19/2010 - 09:56

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Quote:

Originally Posted by jensa100
Has anyone ever dealt with this CA? They have been calling me at work, even though I told them not to, and I am getting ready to send a Debt Validation request and C&D. I asked for a mailing address and he said "we will call you every day until this is resolved," and then hung up. They have called themselves Premier Recovery Group and PRG. It is for an older debt and I thought I paid off through a debt consolidation program, but they are so rude, I dont like trying to talk to them.
Does anyone have an address? Thanks!


Try This. P. O. Box 262 Buffalo NY 14209 Or 67 Hamlin Rd Buffalo NY 14208-1537


Submitted by on Sat, 07/31/2010 - 08:21

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Quote:

Originally Posted by Anonymous
Well I have a lawsuit pending with 5 attorneys working the case.....funny thing is not even my attorneys can find any info on this company. Why did I start a lawsuit? Because their conduct and actions were so against the guidelines on how debt collectors treat consumers. And a complaint was filed on my behalf to the New York Attorney General.


After dealing with 2 people, including the Manager called "Steve Sanders", I noticed their lack of basic knowledge to be a collecion agency. I am happy that someone is suing them with the Attorney General. I, too asked for their address to send them a payment and they refused to provide it. I ended up calling them 3 times and lots of explanations but they still WOULD NOT GIVE THEIR ADDRESS AWAY!!!! I had my sister call to tell them she was sending a full payment for his brother at the post office, so finally someone started to give the address but was STOPPED.So, I got: PRG, Box 262, BUFFALO. THAT WAS IT. They did not gave anything else. I got the rest in here using other people who shares. These people are extremely out of line....


Submitted by on Wed, 08/04/2010 - 11:47

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Quote:

Originally Posted by jensa100
Has anyone ever dealt with this CA? They have been calling me at work, even though I told them not to, and I am getting ready to send a Debt Validation request and C&D. I asked for a mailing address and he said "we will call you every day until this is resolved," and then hung up. They have called themselves Premier Recovery Group and PRG. It is for an older debt and I thought I paid off through a debt consolidation program, but they are so rude, I dont like trying to talk to them.
Does anyone have an address? Thanks!

These people are an entire scam/extortion outfit. I returned a call to them and they LIED about everything except the debt. They told me they would fax the information they had to my employer which never happened, Refused to give me a physical address by phone and said they would send it to me in a letter which also never happened. They also lied and said that by dealing with them I could avoid the original creditor suing me. They didn't know (and I didn't tell them) that the debt had already been sold to another collection agency which means that the original creditor can't sue me. These people apparently get a hold of old unpaid debts. and con people in to settling it for less, but the money never gets to the orignal creditor. They intimidate you in to a "settlement" to satisfy the debt. If you decide to contact them, INSIST on a validation of debt-which you have a right to under Fair Debt & Collection Practices Act within 5 days. If you get that, don't send ANYTHING without getting a written settlement agreement for your files.


Submitted by on Sun, 08/15/2010 - 11:10

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Here is the correct information. It is based on the phone number they use to robo-call. The president is apparently Ernest Parton. Their address is 7300 Turfway Rd
Suite 120 Florence, KY 41042. Their local phone number is (859) 431-2787. Do not use their toll-free numbers, since they show YOUR phone number, whether or not you have call blocking. Once you call on a toll-free, you are confirming that you got their message. They are a bottom-feeder collection agency, dealing in debts others have sold them for pennies on the dollar. Their website is < https://www.priintra.net/index.html > It looks like there is another debt collector with a similar name in Buffalo, New York, but if your caller ID shows the incoming call is from area code 859, it is this Kentucky operation. No idea if they are related. Wouldn't surprise me because many in this business are sneaky at best.


Submitted by on Fri, 08/27/2010 - 10:03

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The Company is: [COLOR=#333333]Premier Recovery Group (PRG)
PO Box 262
Buffalo NY 14209
1-866-364-6516
[/COLOR]
[COLOR=#333333]
[/COLOR]
[COLOR=#333333]PREMIER RECOVERY GROUP INC.
QUINTON M SMITH SR
395 EAST FERRY ST
BUFFALO, NEW YORK, 14208
[/COLOR]
[COLOR=#333333]
[/COLOR]
[COLOR=#333333]This company buys cheaply and attempts to collect old debt. They leave it up to you to determine if it is a valid debt.[/COLOR]
[COLOR=#333333] For those of you [/COLOR][COLOR=#333333]who don't know, in every state of the US and its territories, there is a statute of limitations on the collection of a debt. It varies from state to state and is usually between 3 & 5 years. You don't have to take their calls or negotiate with them at all. You can send a C&D Letter to them and also report them at FTC.GOV. You have the potential to even sue them in Small Claims Court or report them to the police for the criminal violation of repeated harassing/annoying/threatening telephone calls. You don't have to take their calls or discuss anything with them over the phone. [/COLOR]
[COLOR=#333333]
[/COLOR]
[COLOR=#333333]Know your rights and options and NEVER EVER AGREE TO PAY SOMETHING OVER THE PHONE WITHOUT RESEARCH AND DOCUMENTATION WHICH THEY MUST PROVIDE IF ASKED. [/COLOR]


Submitted by on Fri, 09/17/2010 - 12:48

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I received a voicemail from a lady called Candace stating she was from PRG and to call her by the end of the day or she would fax information to my employer. I have received several scams lately and I have some valid debts; but it is illegal to leave that in a voicemail. I saved the message. I will call tomorrow. If it is a legitimate debt; then you need to receive an actual notice in the mail as well as their mailing address. A PO Box is not okay. The last time I received a scam call like this, I explained that I had Googled the number, knew they were a scam and I had recorded the conversation and saved the voicemail messages. I also said if they contacted me again or threatened me, I would call the District Attorney's office. Do not tolerate rude people. They called my siblings as well. I believe an ex employee of a payday loan company made off with a lot of people's information because the debt was not justified. I know this for certain because I called the payday loan myself and I was paid in full.


Submitted by on Mon, 10/18/2010 - 19:28

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These guys deal primarily with "payday" loans. If you have ever had one and not paid it back, they will call you. They work with alot of the businesses that Money Mutual and Montell Williams promote. I just had to pay them 300$ and they wer nice to me. I didn't give them one reason to be otherwise. I asked them politely who they were calling for, when they told me, I said "ah, yes... I owe them money don't I?" asked them how much and paid it over the phone. I guess it must depend on what time of day that you talk to them and how many people they have talked to, because the ones you actually talk to are only telemarketers that put the info into a PC.

Hope this helps...:confused:


Submitted by on Tue, 01/25/2011 - 10:36

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good for you,but seeing as any loan done through money mutual is illegal as most internet pdl's are i would never just pay some voce over the phone,but hey whatever works pal,and be prepared for another bottomfeeder,or this same one to be calling again as they found a sucker.again good for you.btw it helped me to resolve to continue to advise doing the opposite of what you did.


Submitted by paulmergel on Tue, 01/25/2011 - 10:45

paulmergel

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Melissa from PRG has called my mother 4 times in the past 7 days. The last time I let her leave her threatening, completely illegal message and then I called back. Asked the receptionist (who wasn't entirely sure what company he was working for) to transfer me to Melissa. He couldn't do that without a file number. I told him not a problem and let him know he could deliver my message to Melissa. I let him know, very calmly, that Melissa had violated my rights under the FDCPA and I had reported PRG to the following agencies:
1. Better Business Bureau
2. FTC (2 times)
3. FCC
4. NY Attorney General (since they are based in Buffalo)
5. Attorney General in my state

I also let him know I had a mailing address for PRG and I was sending a Cease and Desist Letter by certified mail. The receptionist was completely quiet on the other end.

These bullies don't know what to do when confronted with someone who knows their rights and stands up for them.

No further calls yet, though my guess is they may call again to try and scare my mother with threat of me going to jail.


Submitted by fivepets on Wed, 04/20/2011 - 11:55

fivepets

( Posts: 9 | Credits: )


After doing a lot of searching and numerous phone calls i have found out that this so called company is a scam and a fraud. I am a retired Navy MP and have several ways and means to research such as this. My suggest to anyone who is harrassed and even their family by these people is to contact FTC and their attorney general and New Yorks attorney general and lodge complaints. Their address and location is the southwest corner of a empty lot next to a mental health clinic in Buuffalo.
Buffalo city has no knowledge of this company or their whereabouts.


Submitted by on Tue, 04/26/2011 - 12:37

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I believe they are a scam for the following reasons.

They did not have accurate information regarding my debt when I called back.

They are required by FDCPA to provide a physical address to send complaints to and refused.

They Threatened to fax my work about the debt even after I told them Our phones were not permitted to be used for personal business

They finally agreed to send me a validation of debt letter which was never received.

They have an "F" rating with the better business bureau.

I could not find any type of listing or website, nor any business license information.

I Live in Texas & to collect in Texas They have to have a $10,000.00 surety bond which they don't have either


Submitted by on Thu, 05/19/2011 - 11:24

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The BBb has 4 complaints on them now. Their grade is F. Insist on a validation of Debt letter before you give them ANYTHING. Google FDCPA and read the law. Any time they tell you something that violates that, Let them know. Also let them know without a valid Physical address you can't confirm they are a legitimate, Legal company. If you live in TX all collection agencies have to post a $10,000.00 Surety Bond to collect. As of the time I dealt with them they did not have one. You can confirm this at The Texas Secretary of State's website. Constantly question the Validity of their right to collect, DO NOT GIVE THEM ANY INFORMATION. They will eventually let you alone.


Submitted by on Sat, 06/04/2011 - 13:15

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They called my work yesterday, the caller ID read Buffalo, NY & gave me a number of 716-335-9447. I told them I couldn't take calls at work, got a 866.364.6516 number. Total bottomfeeders. I had already filed a complaint with the NCAG, FTC, and IC3 internet crimes. The rep @ NCAG who handles all consumer protection complaints had actually called me back and told me they've been dealing w/ major complaints and have sent them notices about violating the FTC but it always came back returned.


Submitted by on Fri, 06/10/2011 - 08:05

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Fax them a written c n d at 716 240 2241. . Tell them to stop contacting you by phone or you will contact centennial law firm. A cease and desist order can be drawn up by an attorney, but anyone can.write one as long as you are telling them to stop calling. Once that is done they BY LAW cannot call you... Its the law. You can fax it to them at the number above. BE SURE to keep a record of when they call and what is said. Centenial law firm specializes in taking these scum bags to the ground. Id contact them directly on this one.


Submitted by on Wed, 05/16/2012 - 15:11

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Today I got a call at my job from this number 866-364-6516 when I called the number back there was a recording saying they were closed. Looking at all the complaints on here and other websites about this number, I looked for the place on google maps with the addresses that you provided and just as I pictured, there were no business buildings to those address. If it were in a business building then it had another sign up and most is in a residential community.
If you pretend to be a FBI officer or law enforcement, these guys will never call again let them know that they are being recorded for security purposes and this will make them not call.


Submitted by on Sat, 06/02/2012 - 03:27

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