Creditors Financial Group is a collection agency (CA). The collection agency is said to be difficult to deal with. There are many complaints against them. The consumers having experience of dealing with this company have shared their views in the DebtCC forums.
What are the Creditors Financial Group complaints?
Most of the consumers complain that this collection agency often harasses them and uses scare tactics to collect old debts. Given below are some of the bitter experiences consumers have had with this company:
Harassment over phone: A customer says he contacted Creditors Financial Group to make arrangements to pay off an outstanding debt of $2600. The representative talked to him rudely and hung up on him. The company contacted his parents and grandmother regarding his debt, even though none of them were liable for it. They even threatened legal action. Find more.
Threatening to file lawsuit: A customer says the collection agency threatened to sue her even though she was making the monthly payments to them. Get the details.
Collection on non-existent credit card: A person says that Creditors Financial Group collection agency called and asked him to pay off a bill of more than $8000 for a Bank of America (BofA) credit card. But he claims that he never had such a card through BofA. But the CA kept demanding money for this non-existent bill! When he called BofA, they confirmed that he had no such debt owed to them. Know more.
How should you deal with Creditors Financial Group LLC?
The following are some of the ways in which you can deal with this collection agency:
Record the conversation: If the collection agency representatives are harassing you over the phone and using abusive and insulting language, they will be in violation of the FDCPA laws. In such a case, you can record the phone conversation when a company representative calls you, given such recording is allowed in your state. This will act as evidence when you sue them for the violation.
Do not share personal information: You should never share your sensitive and personal information like your Social Security Number, etc. when you talk to the company representatives.
Validation and Cease and Desist letter: If you're not sure about whether you owe the debt, you should ask the CA to validate the account first. If they cannot validate the debt or if you wish to deal with your original creditor on your own, you should send them a Cease and Desist letter.
Take legal action: Creditors Financial Group collection agency is often accused of contacting consumer's family members and neighbors. But it is illegal for them to contact anyone apart from you and disclose your account information to them. Even if the CA contacts someone else, the only thing they are allowed to tell is that they want you to get back to them. If they violate this rule, you can take legal action against them.
File complaint: If the collection agency continues to violate laws and harasses you illegally, you should file complaints against them with the State Attorney General (AG) or the FTC. One of the consumers claims that filing complaints with the AG helped him stop harassment by Creditors Financial Group LLC. The CA had to send a letter of apology to the AG's office. They not only stopped harassing him but also turned his account back to the original creditor! Get more information on this.
If you feel the need to contact the CA, you can use the following detail:
Creditors Financial Group Address:
3131 S. Vaughn Way #110, Aurora, CO - 80014.
Creditors Financial Group Phone Number: (888) 298-7107
Hi all. Today, I decided to take initiative as to ...
Hi all. Today, I decided to take initiative as to contacting Creditors Financial Group LLC to make arrangements of an outstanding debt that I have, approx. $2600. I am currently in college, planning to graduate, and it is truly unfeasable for me to pay the amount in full, as they have demanded. I offered an amount that is reasonable to my current budget and the representative immediately commented "I would think you being in college would give you a little more common sense and intelligence about the matter." and then hung up on me!!! I know this is probably one of their tactics, but how would I go about setting up a payment arrangement with them pending the fact that they obviously feel its not worth their time or amount they demanded. Also, they've contacted my parents and grandmother, all of which whose names were no where on my application, threating court action. So in a nutshell, I'm somewhat at a lost as to what I should do.
**just read on another thread that it is illegal for them to call one's cell phone. that has been the only means they have contacted me other than through mail. what does this mean?
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