I've been handling my fiance's loan accounts with a certain Credit Union. He was previously married, so his ex-wife's name is on one of his loans as a co-signer. He informed the bank that they had divorced, that he and I would pay the loans and that he and she have nothing to do with the other anymore.
Well, one day the ignorant ex-wife calls the Credit Union and they give her OUR address and OUR phone number!!! (meaning my fiance and my info). His ex wife used that info to stalk us and so my fiance and I had to move without telling ANYONE our new address or phone number.
We gave the Credit Union our PO Box address, which they also gave to her and now we also get her mail. (They send it to spite us). When we confronted them a second time about handing out OUR info to other people, they were EXTREMELY rude and said that they were authorized to do it even though we instructed them they weren't. We informed them that it is against the privacy act, to which they responded it isn't.
Well, does anyone actually know the protocol or law? Can we sue them???
I'm at my wits end with them. Just today, they screwed up some loan stuff and accused my fiance and I of screwing it up. They threatened to take our only car, which they can...if they find it.
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