Made an agreement w/MCM, Inc. to repay a debt.

Quote:

Firstly, Thank You for responding.
~~
~~
Can you confirm this with your bank statement? You have to confirm if they have not received installment since Oct '05 or not. Also make sure that there was sufficient fund.

Yes, I did...I check the bank practically daily...last payment came out of the bank on 10/17/05.
~~
~~
it seems your sister has been in the agreement since 1999, right?

That's correct.
~~
~~
Did they approve the contract in past also?

Yes, the agreement was between my sister and MCM.
~~
~~
If they didn't what made them crazy now?

Well, there WAS a Solar Eclipse recently, other than that, I have NO idea. ; )
~~
~~
BTW, correct me if I'm wrong, MCM is midland credit management.

Yes, you are right. They pride themselves in treating their customers w/respect. *ah-HEM!...neither my sister nor I are feeling very 'respected' at the moment.
~~
~~
Crystal

One thing I cannot understand Crystal, why did they stop taking money all on a sudden? If they stopped it, it was their fault not yours. Then why are you getting such an unfair treatment?

Your sister has been paying them since 1999; did they get the agreement approved on each year ending, as they told you?

Quote:

One thing I cannot understand Crystal, why did they stop taking money all on a sudden?

This is exactly what we're confused about...but to clarify...the bank would send out the checks to them. It was set up as an automatic payment...
all the collector said to me in response to the same question as what you'd asked was that it was an agreement that needed to be re-agreed upon each 12 months, however, neither my sister nor I have EVER had to do this before!!!!!!
~
~
If they stopped it, it was their fault not yours.
My sentiments exactly!...however, there is the bank to consider...so, it was their (MCM's) not notifying us that really screwed things up...for my sister!
~
~
Then why are you getting such an unfair treatment?
I imagine that they know no other way...either you 'Yes Sir/Ma'm' them and send your arms/legs to please them and stroke their ego...or...they sic their lawyers on you.
~
~
Your sister has been paying them since 1999; did they get the agreement approved on each year ending, as they told you?
No, that was lie numero uno.
I really don't see how they can say that we/she is in breach...it was an oversight, as in, I hadn't noticed in November that that $50.00 was not taken out of her bank account, however, WHY and HOW those payments stopped is unknown to us, and not of our DOING. So, why should we be 'under the thumb' like this I'll never know. The reason I DO do her budget is because of these people...if I just mention that she has to look at something her nerves start up and she gets those nervous pangs of pain in her abdomen and then she's 'good for nothin''.

Yes, I get the 'jitters' too, however, I'm stronger than her in some respects, and her bills are not mine, so, like w/children, it's easier to handle and make decisions when it isn't 'yours'. I believe this reaction of hers stems from when they'd first contacted her.

The bank never notified us of anything associated w/this check.

MCM never notified us, either by mail, (although their reciepts always reached us), nor by phone, and my sister's had the same phone number SINCE the time that she'd originally agreed to his payment plan. They goofed and expect us to take the heat for it.

I need to find out about this $500.00 demand, when, in all actuality, the amount missed thus far amounts to $250.00, and how they can have a lawyer involved at this point.

I'd like to find out what 'rights' we have here...they lie, I said we could send in her payments but a one time $500.00 payment was not a possibility, I mean, seriously!!!

She's been paying them for at the LEAST! - 5 years!!
She's proven that she was willing to pay this off, and she WANTS to get it paid!


At the time that he'd said that it would take $500.00 to straighten this out, I said 'No, according to MY calculations, it was $250.00.'

He said that that was including late payment charges.

Earlier today I'd done some research on how to deal w/collection agencies and one tip was to NEVER talk to them on the phone, only in writing. So, at this point in the conversation I'd asked him for the address where we could send correspondence, and, although he'd started to give me the street address, he then refused to finish by not giving me the City, State. He said 'Why'd you stop talking? Because yous (NOT A TYPO) didn't get what you want?'

He'd said that the ONLY correspondence that would be taking place would be their lawyer sending us a letter. He sat on that phone and blatantly LIED to me about the 12 month re-agreement thingy, and then about not being able to get in touch w/my sister on the very same phone that she'd had when she'd first signed up for this.


Sure, I know that their main tactic is intimidation, and if it were MY account as opposed to being my sister's, I would surely have 'lost it' with his ignorance.

Of course, they count on this reaction as much as the opposite one, such as delivery of an arm or a leg. ; ))

Thanks for answering ...and I suppose I should add... 'for 'listening', as I do feel like we'd just had a 'session'. hehehee ; ))

I have been working to resolve my debts also, and in doing so I have agreed to payment arrangements with some of my creditors. I have found that many of these collection agencies, and 3rd party collection centers often have very high employee turn over rates. They also like to periodically change their phone systems, and they NEVER notify me when they do this. I would not agree to automatic withdrawls with Bank of America, but then they changed their phone system and I could not get a hold of my contact. He finally called me puzzled as to why I hadn't made a payment. He had not even been made aware of the phone system changes until after they had been done. I then agreed to automatic withdrawl to simplify, and get away from calling them every month. The first month that seemed OK. The following month I know they took the $511 payment because I check my account online frequently, but I received a rather rude phone call from them saying they had not received the payment, and they would be debiting the amount from my account. I politely told the woman it had already been debited for March, and if they took another unathorized $511 I would stop all automatic withdrawls with my bank, and take the necessary legal action against them. I have not heard from them since. So, we will see if the $511 comes out in April, or if they call again to say they didn't get it. I have no problem making the agreed upon payments, but you really need to watch these people like hawks. I'm not saying they do it on purpose, but they have many different employees with access to your account numbers, and they are often not trained well, and maybe don't understand the agreement you have with another employee.

Quote:

You many want to ask for validation of the remaining balance.

Not knowing the specifics, based on paying $50.00/month X 70 Months (january 2000-october 2005) you and your sister have paid $2900. How much was the original debt and were they still adding interest, fees etc? When in 1999 did this whole program start?

NDebt- Thanks...alot of good tips in your mail there.
~"~
~"~
Clay...This was all set up on the phone, as in, 'pre-computer', for both my sister and I.
~"~
~"~
As a matter of fact, recurring payments is how I now intend to pay this off, so I'll be monitoring the payments just like all of her other payments, online, so this won't slip by me again.
~"~
~"~
I'm going to call the bank to see if they can look into this and let me know why the checks were not sent out.
~"~
~"~
At present my sister is staying w/her daughter and she has more paperwork there.
~"~
~"~
I was under the impression that all of her files that I have here at my house were the lot of them, but that doesn't seem to be the case. I've asked her to find her original agreement and fax it to me so that I may speak w/more conviction as I try to remedy this.
~"~
~"~
I checked over the THE FAIR DEBT COLLECTION PRACTICES ACT and found:
Quote: